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Reviews of Hotel Elysees Regencia

4 out of 5
Hotel Elysees Regencia
41, Avenue Marceau, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 255 reviews" "
Rating 8 - Good. 102 out of 255 reviews" "
Rating 6 - Okay. 30 out of 255 reviews" "
Rating 4 - Poor. 10 out of 255 reviews" "
Rating 2 - Terrible. 7 out of 255 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SHAMIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

8/10 Good

Mark

Great location. Friendly staff. Junior suite was a good size
Stayed 1 night in Apr 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandria was FANTASTIC - best concierge ever! Such a fantastic hotel and staff. The breakfast was absolutely wonderful. Everything was fresh and constantly being restocked. Location was fabulous! Looking forward to staying here again!
Stayed 3 nights in Apr 2024

4/10 Poor

Mohammed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are too small and the noise from other rooms it’s so loud because it’s not soundproof walls and doors.. otherwise it’s good
Response from M. LE GALL, Hotel Manager on 19 Feb 2024
Dear guest, many thanks for your time and feedback ! Our rooms size is right in the Parisian and french standards. Our superior rooms are more spacious, do not hesitate to book one of them for your next stay.

10/10 Excellent

SHANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful we loved our room and it was so close to everything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique Hotel with only 40 rooms very good location, nice staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Joanne Louise

Stayed 4 nights in Dec 2023

10/10 Excellent

Sana

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was beyond our expectation. Our room was upgraded since our booked room wasn’t ready.
Stayed 1 night in Dec 2023

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room which was quiet and close to the Arc. Great service and would definitely stay again.
Stayed 2 nights in Dec 2023
Response from M. LE GALL, Hotel Manager on 14 Dec 2023
Dear guest, thank you for your kind comment! It is the best reward for the daily investment of all our team.We look forward to welcoming you back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. All was great: staff, room, service, hotel conditions, location. Definitely ill be back.
Stayed 1 night in Nov 2023
Response from M. LE GALL, Hotel Manager on 14 Nov 2023
Dear guest, thank you for your lovely feedback. We look forward to welcoming you back soon!

10/10 Excellent

JEFFREY ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a perfect location for all Sites, only 300 Mtrs from Arc de Triomphe, with Metro handy to reach other Sites. Hotel was very clean and presentable. Had Madamoselle Suite which whilst being Quirky was very good. Staff were very friendly and helpful - Special word for Ali (Head Receptionist) who could not have been more helpful throughout our visit. Breakfast room was very nice (in Dungeon!) and selection of food was excellent.
Stayed 2 nights in Sep 2023
Response from M. LE GALL, Hotel Manager on 2 Oct 2023
Dear guest, thank you for your kind message! It is the best reward for the daily investment of all our team. We look forward to welcoming you back soon!

10/10 Excellent

Yosef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique hotel
Stayed 2 nights in Aug 2023

8/10 Good

Gavin

Stayed 2 nights in Jun 2023

8/10 Good

Giovanni

Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Shiralee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at this hotel. Walking distance from the main tourist attractions, nice eateries nearby. The staff were friendly and helpful and the room was spacious and clean.
Stayed 2 nights in Apr 2023
Response from M. LE GALL, Hotel Manager on 17 Apr 2023
Dear Shiralee, many thanks for your feedback.We are glad to read that you appreciated the location, the comfort of our rooms and the service of our team. We hope to see you again soon!

10/10 Excellent

Uniz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manda
Great room, location, breakfast and overall hotel
Stayed 3 nights in Apr 2023
Response from M. LE GALL, Hotel Manager on 17 Apr 2023
Dear Manda, it was a pleasure to receive you and your family as our guests, Nicolas and all our team look forward to welcoming you back :)

6/10 Okay

NICOLAS

Travelled with family
Disliked: Property conditions & facilities
In general the hotel was ok, the room was very clean. The room door didn't work very well, the day we got there at night, was open. No wifi at all in the rooms, which I needed it for work, very inconvenient. The breakfast was pretty good, the staff very friendly
Stayed 4 nights in Mar 2023
Response from M. LE GALL, Hotel Manager on 6 Apr 2023
Dear guest, thank you for your feedback. Unfortunately we had a major technical incident in the neighbourhood which affected our Internet connection. Everything is now back to normal. We look forward to welcoming you again!

10/10 Excellent

Mariezen Diza

Stayed 5 nights in Mar 2023

10/10 Excellent

Rene H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Its good to feel welcome in Paris, when most french are arrogant :)
Stayed 1 night in Feb 2023
Response from M. LE GALL, Hotel Manager on 16 Feb 2023
Dear Guest,It is a huge pleasure for the entire team to read your compliments. We work tirelessly on a daily basis for the best welcoming of our customers.

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a city breaks. Clean and comfortable room and staff were friendly and efficient. Excellent place to stay for a short break to the centre of Paris.
Stayed 2 nights in Jan 2023
Response from M. LE GALL, Hotel Manager on 16 Feb 2023
Dear Guest, thank you for you appreciation. We look forward to welcoming you again!

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the classic feel of Paris. The location and staff were excellent. My only complaint is the toilet in the room is like a little closet with just the toilet. One needs to exit and walk to another room for the sink and shower/tub.
Stayed 1 night in Dec 2022

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect honeymoon
We visited for our honeymoon. We opted for the romance package which was put together brilliantly, the hotel was in a perfect location for sightseeing and shopping. The staff were all incredibly attentive and friendly, the breakfast offered a great choice everyday. The recommendation for restaurants are worth listening to as pliene terre is worth visiting Paris for! If we had a choice on return we would try to stay in a room not overlooking the road as this was a little noisy but not enough to dampen our thoughts on a lovely hotel!
Stayed 3 nights in Nov 2022

10/10 Excellent

Bianca Senei

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They respond to anything you need as well suggestions for transportation and attractions. Their breakfast is always a great start for the day. Rooms are cleaned every day and left shiny clean. Out of 5 stars, they get Six. We'll be back.
Stayed 4 nights in Sep 2022

8/10 Good

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a great accommodating staff.
Stayed 5 nights in Aug 2022

10/10 Excellent

Edik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Moussa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Lovely
Stayed 2 nights in Jun 2022

8/10 Good

Andrew

Stayed 1 night in May 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet luxe hotel located close to the best sight-seeing and shopping in Paris. Our room was a restful and serene sanctuary from the hustle and bustle of the city. Love the fragrant L’Occitane soaps, shampoos and lotions!
Stayed 2 nights in May 2022

10/10 Excellent

Alexandra, Astoria

Liked: Staff & service, amenities, property conditions & facilities
Amazing Location!
Stayed 3 nights in Apr 2022

10/10 Excellent

C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Fabulous boutique hotel in a central location, close to the Arc de Triomphe and the Eiffel Tower.
Stayed 4 nights in Apr 2022

8/10 Good

mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Balazs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

OREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Meh
You only pay for the location. The hotel condition and services are far from being 4-star. P.S. be prepared to use the stairs as their tiny elevator takes ages to get to your floor.
Stayed 4 nights in Nov 2021

8/10 Good

Renata, Tustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m liking it so far, sad that the breakfast is not included for 1 nighters.
Stayed 1 night in Oct 2021

8/10 Good

Luis

Liked: Staff & service, room comfort
Great neighborehood, thats all
Very good location.Great neighborhood ! Room was comfortable. Bathtub outdated and extremely slippery Hotel comon areas are very worn and run down Elevator is a nightmare Handcap accessibility is terrible
Stayed 2 nights in Sep 2021

2/10 Terrible

Noe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply horrible
Stayed 1 night in Nov 2019
Response from Gaëlle on 2 Dec 2019
Dear Guest, We are so sorry to read such a comment. More details of your disapointment would have been most welcome !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique rooms
We stayed in the purple room one night and the blue room for three nights. Both were very spacious! These are special rooms, and I would definitely recommend them if you are staying at this hotel.
Stayed 4 nights in Oct 2019

8/10 Good

Ishrat

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good. Welcoming and helpful staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

Su, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful room with a balcony on the fifth floor looking out at the front tree lined avenue. This is the avenue right next to the Champs Élysées and 5 min walk to Arc de Triomphe. Excellent location! Also 10 min walk to the Eiffel tower on the other direction. The staff was very helpful and provided bottled water free of charge. The air conditioner was excellent. It was very hot during our stay but we had no problem. Very comfortable bed. There is an elevator so had no problem with luggage.
Stayed 4 nights in Aug 2019

8/10 Good

Adi

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice !
Nice hotel. Close to center. Good breakfast. No lunch or dinner.
Stayed 4 nights in Aug 2019

2/10 Terrible

Disappointing

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Paris and checked in. After a long day of walking we returned to the hotel and wanted to shower as one does and there was no hot water so we went to bed with no shower. The hotel doesn’t notify you of this but you soon discover there must be problems there with the system. Day two my husband asked if a bag of laundry could be dry cleaned. Without indicating any cost or signing any documentation the guy took the clothing and returned it with a 352 euro charge. Charges 15 euro for a pair of socks that cost 1 euro!!! Unbelievable. It was actually disgusting. The hotel manger avoided having a conversation and so receptionist said that he was in a meeting two days in a row.. BE VERY CAREFUL. Also it was very noisy throughout the night you could hear people walking shouting or going to the toilet so you don’t really get much of a rest.
Stayed 3 nights in Jul 2019
Response from gaelle on 29 Jul 2019
Dear Guest, Day first, the hot water problem occured at night and it is thanks to you and one other guest that we realized the problem. Our technician worked three hours on it and fixed it. I am sorry for this and I can understand the inconvenience upon arrival. Regarding the cleaning, the shame is that you did not use the cleaning form from your cupboard and never enquired about any cost (4 euros for a pair of socks not 15 euros). It is very surprising indeed as 3 laundry bags were needed for all your clothes ! You even blamed us for not reacting because it was obvious that you were looking for the cheapest rates during your stay ... I agreed on offering a discount of 10% as you were impacted by the hot water problem but your you refused and wanted the refund of the whole amount.... I am truly sorry that your stay ended up like this but there is nothing more we could had offered as you even told us that if we ould have offerered the 352€ you would had paid for it!! G.Porcher Operating Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. You can easily walk to many places . Is a safe and nice place.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019