The front desk staff were very friendly, helpful, and spoke English. We were initially assigned a room that had not yet been cleaned, and this was resolved immediately which we appreciated. The rooms are very small, which we expect in most European hotels, but the bathroom was almost unmanageable. There was no outlet, no counter space, and very little room between the toilet and the sink. As we had come for an event, I found it very difficult to get ready with hair and makeup in this bathroom. The room itself was clean, but the carpet seemed dingy. The air conditioning at the hotel is centrally controlled which I think is important to know before - I like my room freezing and always ensure that the rooms I book have A/C. This air could not be changed in the room and it was too warm for us. Had I known this, I would have booked a different hotel. The surrounding neighborhood was quiet and seemed residential and safe. We walked back to the hotel late at night with no issue. It is not close to the main tourist attractions in Paris, but was about a half hour walk to the Arena (which we had come for). All in all, this was fine for one night but I would not have wanted to stay there for a vacation.