Front of property

Reviews of Hôtel de L'Horloge

2 out of 5
Hôtel de L'Horloge
25, Passage de Menilmontant, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 334 reviews" "
Rating 8 - Good. 146 out of 334 reviews" "
Rating 6 - Okay. 44 out of 334 reviews" "
Rating 4 - Poor. 10 out of 334 reviews" "
Rating 2 - Terrible. 6 out of 334 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming and helpful staff. Would certainly go back and recommend this place to our friends. A bientôt!
Stayed 12 nights in Mar 2024
Response from David on 12 Apr 2024
Dear Christine , Thank you so much for your very kind message , we had a great pleasure to welcome you.Every review is important for us.Best regards, David

6/10 Okay

Andre, Austin

Tiny bathroom.
Stayed 3 nights in Feb 2024
Response from Rosalba on 6 Feb 2024
Dear Andre,We thank you very much for this positive rated comment further to your recent stay at the Hotel de l'Horloge in Paris. Please, be advised that we do have several sizes of rooms and bathrooms. We hope to have the pleasure to welcome you back very soon.Sincerely yours,Rosalba

2/10 Terrible

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is way over rated online. The room is tiny and way smaller than presented in the photos on Expedia. The bathroom is so small it is almost unusable. And the bed was the most uncomfortable I have ever slept on - it has collapsed into the middle and should have been replaced long ago.
Stayed 3 nights in Dec 2023
Response from David on 9 Dec 2023
Dear Mr Mitchell We were surprised by your very unpleasant comment. You booked a standard double studio, the photos of which are perfectly up to date on our website. We also have very good comments about the bedding in our rooms, we are sorry if your experience was not up to your expectations but are we the only ones responsible? We would like to remind you that our reception is always available to listen to your needs and make your stay as pleasant as possible. Best regards, The front desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but very clean!
Good location close to bars, restaurants and Pere Lachaise. Electronic gate so you feel safe. Room is very small but well equipped and immaculate. Staff friendly. The walls are very thin and there is no air con so you have to leave windows open at night. So if you have noisy neighbours (as we did) then don’t expect to get much sleep.
Stayed 4 nights in Jun 2023
Response from rosper on 11 Jul 2023
Dear customer,We thank you so much for your review.These days are especially warm days and we can assure you that very short periods of the year are similar.Looking fordward in seeing you again,Best regardsThe Reception

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but good.
Pros: comfortable beds, cute safe and private courtyard behind a locked gate, walkable metro access, street market on Tuesday, secure entry, helpful front desk. Has a small kitchenette and refrigerator. Fans are provided and helped move air. Cons: very small room, even smaller bathroom and extremely small elevated shower making it difficult to use for any larger person. Luggage storage is available but in the open in the front office. Area becomes more lively and enjoyable at night. During the day it felt a little less welcoming. We found extra bathrooms and showers located in the courtyard.
Stayed 2 nights in Jun 2023
Response from David on 17 Jun 2023
Dear Grace , Thank you very much for your meesage and all the information you give , it's very usefull for others customers.We hope you had a good travel back and wish you to see again a next time.Regards, The front desk.

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from David on 17 Jun 2023
Dear Adrienne, Thank you for your rating 4 out of 5.Regards, The front desk.

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
A nicely located property in a courtyard location and secure entrance. The property was clean. The room and bath room felt a little small although it was well equipped. Good value for money
Stayed 1 night in Sep 2021
Response from LAURENT on 29 Sept 2021
Many thanks for your commantary and your notation. Hope to welcoming you again in the future. Take care of you! Regards,

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Laurent on 21 Oct 2019
Bonjour, Merci pour votre notation. Votre rédaction étant anonyme, difficile d'y apporter une réponse. Au plaisir de vous accueillir de nouveau et de mettre tout en oeuvre pour que ce prochain séjour se passe pour le mieux! Bien à vous,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Many cafes and restaurants nearby. Great access to metro and nice to have kitchenette for a multiple day stay. Windows open out in to courtyard and streets for nice and fan brought nice air flow. Felt as I was living like a local. Did not see an AC but did not need it as the weather was mild in the fall, would need to look into that if it is important to you.
Stayed 2 nights in Sep 2019
Response from Laurent on 5 Oct 2019
Many thanks for your review. We are delighted you enjoyed your stay at the Hotel de l'Horloge. We hope to welcoming you again in the future. Regards, Laurent

8/10 Good

Daz, Paris

Liked: Cleanliness, staff & service, amenities
By and large this was a good room. I will list the pros and cons and then an overall impression. Pros, it is near 2 subway stations, it is clean and contains a kitchenette, the bed is comfortable as are the pillows. The water is clean, the supply of crockery and cutlery is nice, the showerhead was great, as was the water pressure. Cons, parts of it are too small, you have sit sit sideways on the toilet, you have to be careful of elbows in the shower, the stairs are very narrow, the proximity tag worked on the second go, on the front door, one time,and I thought I had won the lottery. The wifi is shaky. Overall, the place is good if somewhat small in a few places. I had a hard time getting a suitcase up the narrow stairs and walking up and down them with large feet, requires patience. The staff were helpful.
Stayed 5 nights in Sep 2019
Response from Laurent on 26 Sept 2019
Hello, We thank you for your comment and are delighted with the friendly and professional welcome, the comfort of your studio, its equipment and cleanliness. We offer studios that are much more spacious than those you occupy like DELUXE. During a next reservation, do not hesitate to approach our reception to be advised. Looking forward to welcoming you again- //Regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, but small.
Paris is rather like London inasmuch as hotels tend to be extremely expensive, so it's difficult to find somewhere decent to stay even at £100 or so per night .L'Horloge is tucked away in a quiet side street not too far from Republique, but away from the main tourist areas. We went to see an exhibition at Ateliers des Lumieres which is nearby. Plenty of Metro stations close by as well. The main downside of the hotel is that the rooms are small. The double bed is right against the wall so one person has a bit of clambering to do. Unusually, the rooms are equipped with a fridge, microwave, double hob and crockery and cutlery as well as a coffee machine and a kettle. Worth noting though that they only provide one coffee pod, one tea bag, one lemon tea bag and no milk! Fortunately supermarkets aren't far away! The shower works well, but is small. The bed is comfortable, so if you can put up with the limited space, then it's a decent place to stay if you just need a good sleep and a shower in the morning. They offer a basic breakfast tray for 12Euros, but I would recommend going to one of the many restaurants/bistros nearby where the same thing is onle 8Euros! Alternatively there are plenty of artisan boulangeries within a 5 minute walk. There is much to see in this part of the city and the main tourist areas are only a 15 minute walk, so, overall, yes I would recommend the hotel in this price bracket, but with a few reservations.
Stayed 1 night in Sep 2019
Response from Laurent on 8 Sept 2019
Hello/// We thank you for your commentary and are delighted that you enjoyed your stay at our hotel. Know that we offer more spacious studios than the one you occupied including the DELUXE! It's a pleasure to welcome you again. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019
Response from Laurent on 22 Jun 2019
Un grand merci pour votre retour! Bien à vous

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent a little tiny hotel in Paris! Very clan and well equipped. Two subway stations near by, bakery right on the corner, staff was friendly and accommodating.
Stayed 4 nights in Jun 2019
Response from Laurent on 14 Jun 2019
Many thanks for your review. We are delighted you enjoyed your stay at the Hotel de l'Horloge. We hope to welcoming you again in the future. Regards, Laurent

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is away from the hordes of tourists yet the metro and buses easily took us to the major sights. Neighbourhood gives you a good feel for real Paris life. Hotel room is small but efficient. No A/C which is to be expected at this price point but a good fan. Only request would be for free coffee pods and garbage removal each day.
Stayed 5 nights in May 2019
Response from Laurent on 12 Jun 2019
Hello! We are delighted that you enjoyed your stay, including the excellent location of the hotel, near two different subway lines, serving the main strategic locations of PARIS. The neighborhood is popular and picturesque. It is a pleasure to welcome you again. Sincerely, Laurent

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
VERY basic, felt a bit like a youth hostel room. Good to have mini kitchenette if wanting to do self catering type of stay.
Stayed 1 night in Apr 2019
Response from Laurent on 1 May 2019
Hello, We thank you for leaving a commentary, but as it is anonymous, it is difficult to answer! Your appreciation comparing our establishment to a youth hostel is very curious! Fortunately, 85% of comments left appreciate the Hôtel de l'Horloge at its fair value as a hotel **. Warm regards, Laurent

10/10 Excellent

Jojo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was pleasant, very safe location with very interesting neighbourhood. I spent a week here to explore Paris and I did just that. Staff , Laurent was very helpful . Privacy and cleanliness in this location. I will highly recommend this place.
Stayed 8 nights in Oct 2018
Response from Laurent on 15 Oct 2018
Hello, Many thanks for your commentary: we are delighted you enjoyed your stay at Hotel de l'Horloge** in PARIS, the safe location, the picturesque neighbourhood, the cleanliness of your location... We hope to welcome you again in the future! Best regards, Laurent

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Shouldn't expect too much of a 2-star hotel but our staircase to our room was really bad dangerous non standard. I was told upon arrival by manager that we got room upgrade, but when i asked for different room on first floor, manager said " we are booked" So i got the only room available, no upgrade! Acceptable for 2 star hotel but $437.00 for 4 nights is little expansive.
Stayed 4 nights in Jul 2018
Response from Laurent on 9 Aug 2018
Dear Sir and Madam, 1 / your worries are unfounded about the staircases you used to access your studio # 405: It is perfectly secure, approved and homologated! Its use by the user has been validated by the safety commission. The reports of the safety commission are available on site at the Hotel upon request. 2 / you booked a STANDARD DOUBLE STUDIO of 12 square meters. You have been upgraded upon arrival without having requested it and at no extra charge by the reception staff, in the only SUPERIOR DOUBLE STUDIO of 15 square meters still available. We notice that YOU HAVE NOT BEEN SENSITIVE to this commercial gesture, gracious. You then requested the SUPERIOR DOUBLE STUDIO on the ground floor, but you were rightly told that all our SUPERIOR DOUBLE STUDIOS were all already occupied that night. Only the STANDARD DOUBLE STUDIO that you reserved was available. We offered to visit during our stay our DELUXE studios, from 20 to 25 square meters. But our proposal has not been successful with you! 3 / you have benefited from an excellent price compared to the competition, and even more by your ranking Do not hesitate to ask us for advice during a next booking so that we can best meet your expectations. Warm regards, Laurent

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a lovely small space with everything you need and friendly advice!
Stayed 1 night in Jul 2018
Response from Laurent on 17 Jul 2018
Hello Georgie, Many thanks for your comment! We are delighted you enjoyed your stay at Hotel de l'Horloge. We hope to welcoming you soon. Warm regards, Laurent

8/10 Good

RADOSLAW

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but my room was next to reception and it was too noisy specially with a main door being opened and closed day and night. If you stay just make sure you are away from reception.
Stayed 2 nights in Jun 2018
Response from Laurent on 15 Jun 2018
Dear RADOSLAW, We thank you for your comment and are delighted that you enjoyed your stay at the Hotel. Our establishment is reputed for its calm. The studio you occupied is located near the reception and the main entrance of the Hotel, regardless of the 44 others that are located along the court in great calm. At a future booking do not hesitate to ask for advice from the reception. Looking forward to welcoming you again. Warm regards, Laurent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect home away from home
From the incredibly friendly and helpful staff, to the perfectly comfortable room with a great show, this hotel was perfect for a near week stay. Located down a quite passage off a main Boulevard, so many things are walkable. Cafes and restaurants over on Oberkampf. Several metro stations in either direction. Oh, and a delightful set of fromagerie, patisierrie, and cafes are less than five minutes walk. Key points are definitely the helpful staff, comfy bed, oh and the amazing shower head (cannot say this enough). We will definitely stay here again.
Response from Laurent on 12 Apr 2018
Hello, It is a pleasure to read you! and a great reward for all the efforts made by the whole team on a daily basis to make each stay a success. We are delighted that you have enjoyed your stay, hospitality, comfort, functionality and amenities. As well as the location of the hotel, close to shops, restaurants, cafes, ... It is with great pleasure that you will welcome us again! Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
real local stay
Pretty decent stay. Tidy n effecient room. Cozy bed. Good for one - would be tight for two. I wanted to stay in a local's area and the hood delivered. Cheap eats n a few craft beers spots nearby. Some parts may be too gritty for orhers. Also, I couldn't sleep in after late nights out as housekeeping and the workers were busy in earshot of my room. And wi-fi was funny - could only have it one device.
Stayed 4 nights in Sep 2017
Response from LA DIRECTION on 2 Oct 2017
Dear guest, Thank you for leaving a comment and we are delighted you enjoyed your stay, the comfort of your studio. We apologize for the inconvenience caused during your stay by occasional renovations. We now propose 2 different solutions for an improvement of the wireless debit. We look forward to welcoming you again at the Hotel de l'Horloge in PARIS. Best regards, Laurent

8/10 Good

JULIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed this cosy hotel
short but perfect stay quiet, clean, friendly, ... true value for money considering Paris conditions metro-line to downtown at short walk car parking nearby
Stayed 1 night in Sep 2017
Response from LA DIRECTION on 11 Sept 2017
Hello, Thank you for your commentary. We are delighted that you enjoyed your stay in our hotel, including quietness, cleanliness, hospitality, true value for money, proximity to 2 metro stations ligne 2 & 3. We look forward to welcoming you again on a future trip to PARIS. Best regards, Laurent

10/10 Excellent

KC, West Chester Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal in Paris
For under $100 a night, this is the best. The staff is friendly, helpful and accommodating. Two minute walk to the Metro which takes you anywhere in Paris. Five minute walk to Pete Lachaise Cemetary, the most visited place in Paris.
Stayed 3 nights in Jun 2017
Response from LA DIRECTION on 10 Jul 2017
Hello, Thank you for posting a comment. So many positive feedbacks, are a real reward for the daily work of a whole team. We are delighted that you enjoyed your stay at the Hotel and the good value for money! and the location, the quality of welcome from our team. Warm regards, Laurent

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Six stops from Gare de Nord on metro but in an area where the bars and restaurants are more reasonably priced. Hotel is of a very high quality. The bathroom is excellent and the fan was a welcome addition to my last stay. The staff are friendly.
Stayed 2 nights in Jun 2017
Response from LA DIRECTION on 26 Jun 2017
Dear Ian, Thank you for your warm comments. We are so glad you enjoyed your stay at the hotel. Especially the good location, close to 2 strategic metro stations, restaurants and bars, the excellent quality of wifi, the professional welcome of our staff, the equipment of the studio, specifically the bathroom, the Provision of a FAN. We look forward to seeing you again. Best regards, Laurent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 h office, full support, good metro connections, interesting to meet cultural mix in the area, v good facilities for light cooking.
Response from La réception on 3 Jun 2017
Hello, Thank you for your commentary. We are delighted that you enjoyed the 24-hour reception of the front office, the privileged location of the hotel next to 2 subway stations, the cultural mix of the surroundings, the studio equipment and the kitchenette. We hope to welcome you again. Best regards, La réception

8/10 Good

Marco, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to visit Paris
Clean, new, close to the metro, gentle staff, good area. Only advice for the hotel, the door and the windows weren't soundproofing and we could hear clearly every one walking outside the room. Fortunately outside the room there was a private court with no access by cars so it was a little issue. Overall I recommend the hotel and if I'll go again to Paris I would surely stay at this hotel.
Response from La réception on 16 Dec 2016
Dear Marco, We are happy you appreciated the welcome from our team, the good location of the hotel close to metro stations and restaurants, bars..., the comfort of the studio, new furniture, very clean ... Concerning the sound system, we reflect to a more qualitative perennial solution. We look forward to welcoming you again! Merry Christmas Laurent

6/10 Okay

Carmel, Melbourne, Australia.

Liked: Cleanliness, staff & service
Close to transport and markets.
A good base to see all of Paris from Versailles and Montmartre to Paris Disneyland. I would recommend a downstairs room as the outside staircase was a hazzard for some guests.
Outside stairs
Courtyard.
Response from La Direction, on 26 Nov 2016
Dear Customer, Thank you for taking the time to leave a review. Our hotel is located close to two Metrostations which lead very quickly to the main tourist places of the capital. Regarding your comment about the staircase that leads to the room you occupied: it is fully homologated, secure and we never had any problems with it. Hope to welcoming you again at the hotel de l'Horloge! Best regards, Laurent

10/10 Excellent

ian, kent,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem. Great value and close to metro
Hotel is in a gated off side alleyway. Very comfy room and bathroom. Great value for money
Response from La Direction on 26 Jun 2016
Dear Ian, Many thanks for your kindly commentary. Hope to welcoming you again at the hotel de l'horloge. Best regards, La Direction

8/10 Good

Hoda, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
The room was clean and cozy with a small kitchenette that I loved. There was enough dishes to use for 2 people. However, the bathroom was too small for my boyfriend and he had trouble fitting in! The staff were friendly and nice. One of them could speak English which was great! The neighborhood looks a bit rough but we had no problem. The subway/metro station is very close to the hotel and very convenient. The WiFi was awful.
Response from LA DIRECTION on 5 Jun 2016
Dear HODA, We thank you for spending the time to leave this kind review on our hotel We are delight that you appreciated our establishment, entirely renovated. Service and cleaness are our priorities. We are looking forward to welcoming you back and we remain at your entire disposal to assist your for your next bookings Warmest regards, Management La Réception

10/10 Excellent

Ringo, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
The hotel room is clean, cozy, and inexpensive. The location is convenient if one is willing to use Paris metro system. Menilmontant station of Line 2 train is just three-minute walking distance away. The staff members are friendly.
Response from Management on 31 May 2016
Dear Ringo, Thank you so much for spending the time to leave this kind review on our hotel We hope to have the pleasure to welcome you back for your next travel to Paris ! Warmest regards, JuliaMN Management

8/10 Good

KOSSI

Liked: Cleanliness, staff & service, room comfort
Response from LA DIRECTION on 30 May 2016
Dear Kossi, Thank you for your evaluation Best regards, JuliaMN Management

10/10 Excellent

Susan, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
I needed to be in this neighborhood and the hotel was perfect, quiet, clean, convenient, charming and the price was right. I will stay again even if I don't need to be in the 11th.
Response from LA DIRECTION on 20 Mar 2016
DEAR SUSAN! Many thanks for this very kind commentary! We are happy that you enjoy both the calm , hospitality , cleanliness, and value. We strive every day to perfect the quality of our service and your positive feedback made ​​us very happy ! We hope to welcoming you again in the Hotel de l'Horloge. Best regards, La Direction

10/10 Excellent

Gina, Portland, OR USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful neighborhood close to shops and Pere Lac
This delightful hotel felt like home. Everything was perfect!
Response from La Direction on 3 Feb 2016
Hello Gina, We are very happy, you appreciate the hotel " like home". And also the area, where he is situated! We hope to welcoming you again in the future. Have a great Day. Best regards,

8/10 Good

Des, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris c'est bon
great location friendly & helpful staff - toilet shower a bit cramped
Response from LA DIRECTION on 29 Jan 2016
Hello, Many thanks for your commentary. We are glad you enjoyed the hotel services. To the great pleasure of welcoming you to the hotel de l'horloge for another stay. We can offer larger studios with more spacious shower cubicles. Best regards,

4/10 Poor

Kiley, Colorado

Disliked: Staff & service, room comfort
Stay Elsewhere
Hotel is very far from Paris central and difficult to find. Staff does NOT speak English or even offer maps upon check in. (they are in the office but I did not know that until checkout). Being so far out with no one to help you was frustrating and resulted in me getting lost. Hotel has exterior door, can be very loud throughout the night, and as a solo female traveler I did not feel safe. Bathroom was tiny and freezing. Would not recommend and would not stay there again.
Response from LA DIRECTION on 13 Jan 2016
Dear Madam, Many Thanks for your commentary to which we will try to provide the best answer. Our hotel is situated indeed in the east of Paris, between Republique & Père Lachaise, but it is connected to the city center (Châtelet-Les Halles and Louvre-Rivoli) in 15 minutes by subway Line No. 3, 200 meters far. This ease of access is also one of our strengths! Your reservation was made on 15.12.28 for an arrival on 16.01.01. The hotel sent to you per mail a confirmation in English on the same day. Our front office could answer per mail in English language to all your inquiries, before your arrival. Otherwise, plans of the city of Paris, and plenty of tourist informations are available at reception desk on request. It has also been given to you a map of Paris in hand by the receptionist at your check in. The receptionist confirms we have been able to share with you in Spanish. She does not speak English but is trilingual, Portuguese / Spanish / French. Spoken languages at reception by all of the team are French, English, Spanish, Italian and Portuguese We regret that you are not come to the reception during your stay to find a solution on the various points you emphasize: Noise problems, because of the comings and goings of customers, manipulating the access gate to the establishment may have been aggregated from the day after your arrival by simple presentation at our reception, which would have offered a less exposed room and quiet. We are surprised that you felt a sense of insecurity, knowing that access to the residence is controlled entirely by a secured entrance gate, complete with a video surveillance system and a night guard, since the provision appreciated years by our dear customers. We look forward to welcoming you again to erase this negative impression and make this trip a success. Sincerely yours! La Direction

10/10 Excellent

Christopher, Milford, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
A very pleasant experience. The room was small but very clean. The bathroom and kitchenette were well stocked. The staff was warm and responsive. The street was quiet and the building very secure.
Response from La Direction on 14 Dec 2015
Dear Christopher, A great thank for this warm commentary! Hope to welcoming your again next year! We wish to you beautiful celebrations for the end of the year! Kind regards, La Direction

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Paris Apt.
The apt. was convenient to the Metro station. The room was very clean with daily housekeeping. It appeared to be recently remodeled.
Response from La Direction on 1 Nov 2015
Dear Customer, Thank you for your comment. The Hotel de l'Horloge is recently remodeled. And we improve year by year the confort and the services. It 's for this reason that all the coments are welcome. Kind regards, La Direction

6/10 Okay

Douglas, Hilo, Hawaii

Liked: Cleanliness
Disliked: Staff & service
Nightmare in Paris.
Unfortuately it was not good. Firstly it was hard to find. They have a gated courtyard on a one way street. The only sign is on the inside wall facing up the street, so you cannot see it unless you got lucky or walked back down the street. There is no onsite parking so we parked on the street and informed them of that. Unfortunately they failed to inform us the on Sunday night they tow away all cars parked on the main street for the Monday farmers market. So, we missed our flight and after all was said and done it cost us over $500 in fees and expenses.
Response from La Direction on 1 Nov 2015
Dear Douglas, We apologize for any mishaps that have happened outside the hotel. We are absolutely not responsible. For information, our hotel was just granted two stars classification and will receive shortly , a bright sign outside . Certainly you had problems finding us, but at no time , you asked us information about it or by phone. Best greetings. La Direction

10/10 Excellent

kay, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Middle class neighborhood. Very friendly and helpful staff. Only drawback was weak internet in the flat.
Response from La Direction on 28 Oct 2015
Dear Kay, We thank you for this excellent notation! We are busy to find a best solution to improve the debit of the internet wireless connexion. With best regards, La Direction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from La Direction on 15 Oct 2015
Hello, Thank you for leaving this notation! We are very happy you are satisfied staying at the hotel de l'Horloge! Kind regards, La Direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience in this hotel, it is very close to tube station and the hotel staff are always ready to help you. It is one more or less half an hour of the main tourist points. The only problem is that they don`t have breakfast. it would be very good.
Response from La Direction on 31 Oct 2015
Dear Customer, Many thanks for your comment! Our hotel got 2 stars category . Breakfast will be served in a few days. Best regards, La Direction

10/10 Excellent

David, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Trip Ever!
The apartment was absolutely perfect.The room was so clean and fresh when we arrived, the sun shining in the window. Was worried the hob wouldn't work very well because I've been in a few that didn't really work, but this one worked without a bother. The receptionist was so helpful and friendly, she helped us with every query we had. The set up of the hotel is brilliant as it is such a lovely set of apartments which were peaceful and quiet. A very short walk to the metro was so handy as we got the 3 day pass for this so used it to travel all over Paris in minutes. We stayed 2 nights and after our first night we went out exploring the city the following day and returned to find the room had been cleaned, which was a lovely touch. The area of Menilmontant is a beautiful place with loads of places to go for a meal. Overall I couldn't recommend this hotel highly enough, and when we return we will without doubt be returning to Hotel de l'Horloge!
Response from La Direction on 2 Oct 2015
Dear DAVID, We are really glad you had spent a great stay with us. Thank you for leaving a so detaied commentary. All these details are real encouragement for us. They help us to improve ourselves constantly to make your stay sucessful. It is a shared pleasure that we welcome you in a future stay. With best regards, La Direction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed only for one night, so nothing about the area
Response from La Direction on 4 Sept 2015
Dear Customer, Thank you for your notation! Best regards, La Direction

6/10 Okay

Lewis, California

Liked: Cleanliness
Paris vacation
room was very small and having travelled extensively in the past, I found the first hotel that had no air conditioning. Isabelle from the office was very helpful with planning our itinerary ( We had the Paris Pass, but needed help with the best way to find certain locations). Luckily however my wife spoke some French as she (Isabelle) could speak French, Portugese and Spanish but no English.
Response from La Direction on 2 Sept 2015
Dear Lewis, Many thanks for your commentary. We hope that you have spend a nice stay in Paris and in the hptel de l'Horloge. We hope you will choice our hotel for your future stay in Paris. Best regards, La Direction

6/10 Okay

Summer, Colorado Springs

Liked: Cleanliness, staff & service, room comfort
Fine for a simple night's stay
This hotel is basic and in a less-touristy part of Paris; we stayed at this location because we wanted to visit the Pierre Le Chase cemetery and it is within walking distance. The hotel is located on a side street off of a main road so access was easy, but the location was not as desirable as the other places we'd visited in Paris. The staff was friendly and available, however, and the rooms, while small, were comfortable and clean.
Response from La Direction on 21 Aug 2015
Dear Summer, Many thanks for leaving a kind commentary. Best regards, La Direction

8/10 Good

Anne, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment, but surrounding area just ok.
This property used to be an old fire mans residence in Napoleonic era. They have fixed it up well. We really enjoyed this property because it had such a great planned out space. It was very clean and had everything you needed in the kitchen. Even sugar, tea, coffee and dish washing soap. Lots of cupboard space everywhere. They supplied clean towels and cleaned up your apartment every day. Lots of soap, shampoo, conditioner and body lotion in the bathroom as well.
Response from La Direction on 19 Aug 2015
Dear Anne, We thank you for your commentary and are very pleased that you are satisfied with your stay with us, that you enjoyed the cleanliness of the hotel and the little things we do to make your stay among us memorable and comfortable. Best regards, La Direction

10/10 Excellent

Dominique, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, friendly and helpful staff
Response from La Direction on 11 Aug 2015
Dear Dominique, Many thanks for your excellent appreciation. We will very happy if you choice our hotel for a new travel to Paris in the future. Best regards, La Direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location, extremely clean rooms
The staff were extremely friendly. Made us feel very welcome. Gave us nice pointers and were friendly to a fault. Excellent!
Response from La Direction on 4 Aug 2015
Dear Customer, Many thanks for your kind commentary. We hope you will choose the Hotel de l'Horloge again for a next stay in Paris. Best regards, La Direction

10/10 Excellent

Dora, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel!!!
This is a lovely hotel.Very clean.Nice people.Good location close to the metro. Thank you so much!
Response from La Direction on 5 Sept 2015
Dear Dora, We thank you for your very kind commentary! and we are very happy you enjoy the place and the hotel! We hope to welcome you again! Best regards, La Direction

10/10 Excellent

Joon Bum, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay at reasonable price in Paris
The best stay at reasonable price in Paris All staffs are very kind and friendly. Facilities are perfectly ready and clean bedding. Very near to the subway station.
Response from La Direction on 5 Sept 2015
Dear Joon, We thank you very much for your nice commentary and are very happy you spend a nice stay in our hotel. We hope to host you in the future during a new stay in Paris. Kind regards, La Direction