View from room

Reviews of Hotel Belfast

4 out of 5
Hotel Belfast
10 Avenue Carnot, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 492 reviews" "
Rating 8 - Good. 198 out of 492 reviews" "
Rating 6 - Okay. 81 out of 492 reviews" "
Rating 4 - Poor. 28 out of 492 reviews" "
Rating 2 - Terrible. 22 out of 492 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 4 Apr 2024
Dear Alfredo,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations with our high standards of cleanliness and service.We look forward to seeing you again.Best regards,

10/10 Excellent

Ken

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel but very clean and nice! We love the old style of the building and the vintage keys! We got 2 connecting rooms and I think the spaces are good consider the historical building. I got the balcony room with the view of the Arc and you can see the top of the Eiffel Tower as well. Love the views!!! Location is so convenient, one metro station is right next to the hotel (few steps away), there is another metro station is just across the street. The guy at front desk is so friendly and nice (I'm pretty sure that's the same guy few reviews also mentioned), he gave us tips on how to be cautious with pocket pickers, where to go for photos around Eiffel Tower, and also arranged our taxi to airport, our family of 5 got the big van taxi and the pricing is very reasonable! Highly recommend! Thank you from USA.
Stayed 2 nights in Mar 2024
Response from Benoit.Z, Manager on 31 Mar 2024
Dear Ken,Please accept our sincere thanks for this kind review.We are delighted to hear that the historical charm of Hôtel Belfast, with its vintage keys and 18th-century architecture, contributed to the enjoyment of your stay. It's gratifying to know that our recently renovated connecting rooms provided ample space for your family, and that the balcony offered memorable views of the Arc de Triomphe and the Eiffel Tower.Furthermore, your kind words about our convenient location, just a stone's throw from the Champs-Elysées and nearby metro stations, are much appreciated. We're glad this made your visit to Paris all the more enjoyable.Moreover, we're thrilled that our front desk team was able to enhance your experience with helpful safety tips and by facilitating a smooth taxi arrangement for your family.We look forward to welcoming you again soon, Best regards,Benoit.Z, Manager

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller than pictures. I have 3 days in a row without having the possibility to take a shower because hot water or water issues. They are completely focused on earning money than hospitality.
Stayed 5 nights in Mar 2024
Response from Benoit.Z, Manager on 4 Apr 2024
Dear Martin,Thank you for taking the time to share your feedback.We're sorry to hear about your concerns regarding water temperature and availability. While we strive to ensure a comfortable stay, it seems we fell short during your visit. Unfortunately, an unforeseen plumbing incident occurred and we regret any inconvenience this caused. We understand our team were able to relocate you to another room and provided a refund for one night. Our team is dedicated to addressing such issues promptly when they are brought to our attention, and we regret the solutions provided did not meet your expectations.We hope to have the opportunity to welcome you back for an improved stay.Best regards,Benoit.Z, Manager

10/10 Excellent

Walter, Bainsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as expected, small but adequate. We found it was quiet, staff were very friendly and helpful. Due to my negligence - we were charged breakfast- if we had known we would have ate elsewhere for the price. I would stay here again, on the doorstep of the metro Which we used to sight see.
Stayed 3 nights in Feb 2024
Response from Benoit.Z, Manager on 21 Feb 2024
Dear Walter,Thank you for taking the time to share your review.We're delighted to hear that you found our staff friendly and helpful, and that the quietness of our hotel contributed to your comfort. Our location indeed provides easy access to the metro for sightseeing, which we are glad you took advantage of.We apologize if the breakfast charge was not clearly communicated; we offer a variety of options at our breakfast buffet to ensure a pleasant start to the day for our guests.We are pleased that you would consider staying with us again and appreciate your feedback, which is invaluable in our continuous efforts to provide a memorable experience.It would be a pleasure to welcome you back. Kind regards,Benoit.Z, Manager

10/10 Excellent

TUOC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenient location, (Metro station is literally in front of the hotel), the cleanliness, courteous and friendly staff, decor, everything is just perfect. We'll come patronize again. It's highly recommended to anyone.
Stayed 7 nights in Dec 2023
Response from Benoit.Z, Manager on 23 Jan 2024
Dear Guest,Thank you for this positive review.We're delighted to hear that our prime location and the cleanliness of our establishment exceeded your expectations, and it's wonderful to know that our decor contributed to the perfect atmosphere for your stay. Our team is thrilled to receive your compliments on their courteous and friendly service, and we take great pride in providing a comfortable environment for our guests.We look forward to welcoming you back again in the future. Best wishes,Benoit.Z, Manager

10/10 Excellent

Sana

Stayed 3 nights in Oct 2023
Response from Manager on 8 Nov 2023
Dear Sana,Thank you for sharing your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon, Kind regards,

10/10 Excellent

Youssef

Stayed 3 nights in Oct 2023
Response from Manager on 19 Nov 2023
Cher Youssef,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,

8/10 Good

jan

Stayed 3 nights in Oct 2023
Response from Manager on 10 Oct 2023
Dear Jan,Thank you for your review.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,

8/10 Good

Dhruti

Liked: Cleanliness, staff & service, property conditions & facilities
The room I had was tiny. I had just about enough room to get my suitcase between the open door and the bed. It’s a good thing I’m not big otherwise I probably would have had problems. Some of the power points did not work intermittently either, so I would plug in my phone and after a few minutes it would just stop charging. After experimenting I found one plug in point that worked reliably and that’s what I used to charge everything on rotation. The staff were very friendly and approachable. They gave me advice on a suitable route to go for a run and told me where the best places to go visit were. I booked this hotel because it was within walking distance of the conference I was attending but it turned out to be very convenient for transport too as it was very close to the metro and the arc de triomphe and champs elysee. Had a very pleasant walk through those and then along the Seine after. So despite the room being not quite what I would have hoped for I would still recommend it.
Stayed 2 nights in Sep 2023
Response from Manager on 21 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback.We are glad to hear that our staff was friendly and approachable, providing you with helpful advice on running routes and local attractions. It's great to know that our location was convenient for your conference and allowed you to enjoy the nearby sights, such as the Arc de Triomphe and Champs Elysées.We apologize for the inconvenience you faced with the room size and power points. Our hotel offers rooms of different sizes to cater to various guest preferences, and we would be happy to help you choose a more spacious room for your next stay. We also appreciate your feedback on the power points and will look into addressing the issue to ensure a better experience for our future guests.We look forward to seeing you again on a future occasion. Best wishes,

6/10 Okay

Maher

Stayed 3 nights in Sep 2023
Response from Manager on 8 Oct 2023
Dear Maher,Thank you for taking the time to review your stay.We are sorry that not everything was to your satisfaction and we would be interested in knowing how we could have improved on your time with us.We hope to have the pleasure of seeing you in the near future. Many thanks,

10/10 Excellent

Ronette, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, well designed with comfortable beds. Parking garage located nearby, which was helpful to me.
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Dear Ronette,Thanks for this kind review.We are delighted to hear that you appreciated our well-designed hotel and comfortable beds. It's also great to know that you found the nearby parking garage convenient during your stay. Our prime location and attention to detail are some of the aspects that make our hotel stand out, and we are glad you enjoyed them.We hope to welcome you back for another pleasant stay in the future. Best regards,

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. Perfect location to watch the Bastille Day fly over. Wonderful view of the Arc from the balcony. Close to plenty of good restaurants, metro and taxis.
Stayed 3 nights in Jul 2023
Response from Manager on 2 Aug 2023
Dear Terri,Thank you for sharing your opinion after your recent stay.We are delighted to hear that our team was helpful and that you enjoyed the perfect location for watching the Bastille Day flyover.It's great to know that the wonderful view of the Arc de Triomphe from the balcony added to your experience. We are also glad that you found our hotel to be conveniently close to good restaurants, the metro, and taxis.We hope to see you again soon. Best wishes,

4/10 Poor

Paul E

Travelled with family
Older hotel fair but not well maintained. Our lock broke one evening and we had to wait in the lobby for over 3 hours until a locksmith could come to repair it. Room was unbelievably small and cramped. Front desk staff fair but not very helpful. Price high for size room.
Stayed 7 nights in Jun 2023
Response from Manager on 26 Jun 2023
Dear Paul,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel didn't meet all your expectations. We appreciate your feedback on the hotel's condition and are continuously working to maintain and improve our facilities. Furthermore, we apologise for the issue you had with the lock and for the delay in addressing this. Rest assured we will investigate this and take the necessary steps to ensure that our guests' concerns are dealt with promptly during their stay.Regarding the room size, we do offer a variety of room sizes, and our superior rooms provide more space for added comfort. Additionally, our front desk team is committed to providing excellent service, and we will take your comments into consideration to improve our guest experience.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,

10/10 Excellent

Dalana

Stayed 1 night in May 2023
Response from Manager on 3 Jun 2023
Dear Alana.Thank you very much for sharing your positive review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Rooms available. Beautiful view of the Arch of Triumph. Balcony with view of Eiffel Tower. Train walking distance. Lovely staff. Loved!!!
Stayed 4 nights in Apr 2023
Response from Manager on 21 Apr 2023
Dear Mariela,Thank you for positively reviewing your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.It is a pleasure to know that our strategic location helped make your stay enjoyable.We hope to see you again soon.Kind regards,

8/10 Good

Fardiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very accommodating and helpful.
Response from Benoit.Z, Manager on 3 Jan 2023
Dear Guest,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back in the future. Happy New Year,Benoit.Z, Manager

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. All personnel were great, especially Ike, who was an extreme help with anything needed. I highly recommend this hotel!
Stayed 2 nights in Sep 2022
Response from Benoit.Z, Manager on 23 Sept 2022
Dear Sonya,Thank you very much for your kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back on a future occasion.Best regards,Benoit.Z, Manager

10/10 Excellent

Kerri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was at a GREAT location, steps from several Metro lines & RER, the Arc de Triomphe, Champs d'Elysses and tons of restaurants, bus stops, and on and on. The staff were amazing, helpful, fluent in English and the hotel was clean and we always had lots of coffee and supplies, including a stocked fridge in our room. Highly recommend.
Stayed 5 nights in Aug 2022
Response from Benoit.Z, Manager on 8 Sept 2022
Dear Kerri,Thank you for sharing your review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to welcoming you back.Best wishes,Benoit.Z, Manager

8/10 Good

Marmabani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location at the heart of Paris. Room was small and the amenities were okay. Staff spoke English.
Stayed 4 nights in Aug 2022
Response from Benoit.Z, Manager on 24 Aug 2022
Dear Guest,We are grateful to you for taking the time to send us this review.We are very happy to know that you appreciated our convenient location near the famous Avenue des Champs Elysées, with easy access to many interesting sites in the city. We regret you were not entirely happy with the size of your room. We do have different categories and sizes of rooms, and would be happy to help you find one more suited to your requirements on your next visit.It would be a pleasure to welcome you back in the future. Kind regards,Benoit.Z, Manager

4/10 Poor

froyd

Stayed 1 night in Jul 2022
Response from Benoit.Z, Manager on 6 Nov 2022
Dear GuestThanks for your rating of our hotel.We are sorry we were not able to meet all your expectations.We would appreciate a private message with more details.We hope to welcome you back for a return visit. Best regards,Benoit.Z, Manager

10/10 Excellent

Flavio Enrique, Metepec

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a old building which is totally covered by its location. It is absolutely a great location in Paris and extremely easy access to all city simply because the hotel has a subway station on front. We enjoyed the stay so much…!
Stayed 4 nights in Jul 2022
Response from Benoit.Z, Manager on 17 Jul 2022
Dear Flavio, Thank you for taking the time to review your stay with us. We are delighted to know that you enjoyed your stay with us and that our location and proximity to public transport were ideal for you. We hope that we can welcome you back in the future. Best wishes, Benoit.Z, Manager

8/10 Good

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful with dreamy sitting areas, beautiful decorations and the cutest antique keys to get you into the rooms. The one concern was that we were told on check in that breakfast was included in the stay so we ate breakfast both days of our stay. It was very very basic (basically bread and coffee) but it held us over for a couple of hours. On checkout we were charged 140 euros for breakfast. This was very disappointing because we could have gotten much better food at nearby cafes for that amount of money.
Stayed 2 nights in Jul 2022
Response from Benoit.Z, Manager on 7 Jul 2022
Dear Catrina, Thank you for this review of your recent stay, We are delighted you had an enjoyable stay and thank you for your kind words about our hotel. However, we are very sorry about the issue regarding the breakfast information. Unfortunately due to an error on the reservation server, our receptionist misinterpreted the information thinking the breakfast was included, when it wasn't. We are sorry for any inconvenience. We do hope to welcome you back. Best wishes, Benoit.Z, Manager

8/10 Good

hovic, anaheim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of charm especially to the dining room hall, however it is a little older building , so no amenities like a gym/sauna etc. Very helpful staff.
Stayed 12 nights in Jun 2022
Response from Benoit.Z, Manager on 24 Jun 2022
Dear Hovic, Thank you for taking the time to share your review. We are glad that you had a pleasant stay and appreciated our style. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements. We hope to welcome you back. Kindest regards, Benoit.Z, Manager

8/10 Good

lining

Stayed 5 nights in May 2022
Response from Benoit.Z, Manager on 28 Aug 2022
Dear GuestWe appreciate this positive rating.We are glad your stay was enjoyable.We would welcome your suggestions on how we could improve your experience.We hope to welcome you back for a return visit, Best regards,Benoit.Z, Manager

10/10 Excellent

Katja Christine

Stayed 1 night in May 2022
Response from Benoit.Z, Manager on 15 May 2022
Dear Katja Christine, This is a great rating. Thank you! We are glad your stay was perfect. We hope to welcome you back for a return visit, Best regards, Benoit.Z, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
The twin room with Arc de Triomphe view is way smaller than how it looks in the photos. But the view is still great and the metro is right in front of the hotel.
Stayed 2 nights in Dec 2021
Response from Benoit Zoeb, Manager on 28 Dec 2021
Dear Guest, Thank you for taking the time to share your review. While it is great to know that you appreciated our privileged views, we regret that you weren't fully satisfied with your room; we do have different categories and sizes, and we would be very happy to find you one better suited to your requirements for your next visit. We look forward to welcoming you back. Best wishes for the holiday season, Benoit Zoeb, Manager

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the heart of Paris,location is stunning! Breakfast is quite good: croissants,baguette,ham,cheese,eggs,choice of jams,honey,a lot of drinks, buns and pastry. Hotel is very cozy,room with a view on Arc of Triumph with a balcony.
Stayed 5 nights in Oct 2021
Response from Benoit Zoeb, Manager on 24 Oct 2021
Dear Yana, Thank you for taking the time to review your visit. We are thrilled that everything met your expectations during your stay here in Paris. We are happy to read that you enjoyed our hotel and location so much, we are indeed privileged to be so superbly located. We appreciated your kind feedback. We look forward to welcoming you back for another excellent experience with us. Best wishes, Benoit Zoeb, Manager

2/10 Terrible

kiran

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jun 2021
Response from Benoit Zoeb, Manager on 28 Jun 2021
Dear Kiran, Thank you for taking the time to rate your stay. We are very sorry your experience wasn't to your satisfaction. We would certainly like to know how we could have improved your time with us. We hope to have the occasion to welcome you back. Best regards, Benoit Zoeb, Manager

8/10 Good

frederic

Business traveller
Liked: Cleanliness, staff & service
adequate hotel. good location
Stayed 1 night in Aug 2020
Response from Benoit Zoeb, Manager on 30 Aug 2020
Dear Frederic, Thank you for such a positive review. It's a pleasure to know we met your expectations and that our location was just what you were looking for. We look forward to welcoming you back. Best wishes, Benoit Zoeb, Manager

10/10 Excellent

Sandra B., Ottawa, Canada

Liked: Cleanliness
A great option
This hotel is located a block from the LeBus Direct stop from Charles de Gaulle airport. It is steps from the Charles de Gaulle Étoile stop on the Métro and just a few blocks from the start of the Champs Élysées. There are also several grocery stores and bakeries nearby if you don’t want to eat out. While the rooms are small by North American standards, they are normal for Paris and perfectly adequate for two people. The elevator is small, taking only 2-3 people so if you don’t like to wait, you may want to stay on a low flour and walk up. The room was clean and the beds were comfortable. We will be back and I have already recommended this hotel to several others.
Stayed 9 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night stay :)
I just stayed one night with no breakfast, and it was ok and clean. Unfortunately the safe didn't work, so I will prefer another hotel next time. Best regards :)
Stayed 1 night in Feb 2020
Response from Benoit Zoeb, Manager on 29 Feb 2020
Dear Guest, Thank you for sharing a review. We are pleased that you appreciated the high standards which we strive to uphold. We are sorry for any inconvenience. Regarding the safe, please get in touch with our reception team who would be happy to provide assistance with operation. It would be a pleasure to have you return in the future. Best wishes, Benoit Zoeb, Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Amazing, better than expected and the staffs are very nice.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Benoit Zoeb, Manager on 22 Jan 2020
Dear guest, We acknowledge with thanks your rating about your recent stay. We regret that we did not quite meet all your expectations. We would welcome your suggestions on how we could improve your experience. We hope to welcome you back for a return visit, Best regards, Benoit Zoeb, Manager

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the room is smaller than how it looks at the photos...other than this it is good.
Stayed 2 nights in Jan 2020
Response from Benoit Zoeb, Manager on 14 Jan 2020
Dear Mohammed, Thank you for taking the time to share your feedback. It is rewarding to know that you had an overall pleasant stay with us. However, we do regret that the size of your room did not completely meet your expectations. Perhaps our reception team could assist you in selecting one of our superior rooms for your next visit? We look forward to seeing you again on any future trips to Paris. Best wishes, Benoit Zoeb, Manager

8/10 Good

Almero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Benoit Zoeb, Manager on 13 Jan 2020
Dear guest, Thank you for taking the time to send us your rating. We regret that not all your expectations were met, despite the good rating. We would welcome your suggestions on how we could improve your experience. We look forward to welcoming you again. Best regards, Benoit Zoeb, Manager

8/10 Good

Chloris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Belfast
Very pretty hotel and the location could not be better You can see the Arc de Triomphe Tu my only comment is that you need to be ready for a very small room Other than that you can put up with the space for a few days
Stayed 2 nights in Jan 2020
Response from Benoit Zoeb, Manager on 7 Jan 2020
Dear Chloris, Thank you for taking the time to share feedback. It is a pleasure to know you appreciated our location and the historical charm of our hotel. Currently, we do have different categories and sizes of rooms available and our team are always happy to help you find the one best suited to your needs. We hope to be able to welcome you back in the future. Best New Year wishes, Benoit Zoeb, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, perfect location ( you can enjoy the NY fireworks). The hotel is a bit old, but clean. Heating system should be reviewed though. The first night we arrived wasn’t working well.
Stayed 3 nights in Dec 2019
Response from Benoit Zoeb, Manager on 7 Jan 2020
Dear Guest, Thank you very much for your feedback. It is rewarding to know you found our location to be ideal and that you had a pleasant time ringing in the New Year at our hotel. Rest assured that I have passed your comments to our maintenance team who are dedicated to the good upkeep of our facilities. We work hard to ensure our rooms are of a high standard and I am pleased to read that you appreciated our efforts. I look forward to seeing you again on a future trip to Paris. Best New Year wishes, Benoit Zoeb, Manager

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Mohamad

Travelled with family
Liked: Staff & service, room comfort
excellent location, amazing staff, yet old rooms
The hote location is perfect, with a view to Arc de triomphe and the metro station at the front door. The staff are so friendly and helpful and we appreciated that a lot. The hotel is old though, rooms are old and small but bathrooms are new and clean.
View from the room in the morning
View from the room at night
Stayed 2 nights in Nov 2019
Response from Benoit Zoeb, Manager on 3 Dec 2019
Dear Mohamad, Thank you very much for your feedback. We are very happy to know that you appreciated our convenient location near the famous Avenue des Champs Elysées. With various attractions, shopping and public transport just minutes away, it really is an ideal starting point for exploring the city. Please know that we have noted your comments concerning the room, and we apologize that this was not entirely to your satisfaction. Most of our rooms have recently been renovated in order to offer maximum comfort to our guests. Thank you for mentioning our team's excellent service. We work hard to make every guest feel valued and welcomed, and this will encourage us to continue with these efforts. It would be a pleasure to have you return in the future. Best wishes, Benoit Zoeb, Manager

4/10 Poor

Francis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Utter Disappointment
I got the key , came through that door , utter disappointment ! The pictures do not reflect the room size and spatial arrangement . I and my wife could barely walk around the room. The bed was wrongfully advertised as a double ! The picture shown on this review page - which is their flagship - was what I believed I paid for @$120 ( on inspection was only marginally bigger ), was offered to me (as a deal ) at an extra $80/day.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

6/10 Okay

Russell

Disliked: Cleanliness, property conditions & facilities
Overpriced and your quote was £20 short due to city tax. Nasty little sting in the tale....
Stayed 2 nights in Oct 2019

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location was amazing. I knew it was a good spot, but it was a 2 min walk to arc de triomphe, which also has a stop for the hop on hop off bus tour we did, which was perfect. There is also a metro stop practically right in front AND the airport shuttle bus has a stop there as well. All of these things I realised after the fact of booking, but it made our travels with 4 kids under 6 years old just that much easier. The hotel has spacious rooms but a very tiny elevator.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel
Excellent location. The hotel is a little outdated but for the price and location, it’s really worth it. Staff is very friendly. Would definitely star here again.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a single room at the top of the hotel with a sideways view of the Arc de Triomphe and Eiffel Tower. Although the room was quite small it was clean and comfortable with a modern, very good, shower. The concierge is so kind and helpful. I was just there for one night but it’s proximity to Le Bus Direct for De Gaulle Airport was the main reason; a two minute walk.
Stayed 1 night in Oct 2019
Response from Benoit Zoeb, Manager on 13 Dec 2019
Dear Guest, Thank you very much for your feedback. It's great to know that you found our team to be so helpful and friendly and that our rooms' comfort and views met your expectations. We are glad that our location with the bus to the airport so close by, was convenient for you during your stay. We look forward to seeing you again on any future trips to Paris. Best wishes, Benoit Zoeb, Manager

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Vlad, VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I wanted to be. Very friendly staff. Very nice old but great shape hotel.
Stayed 2 nights in Oct 2019
Response from Benoit Zoeb, Manager on 13 Dec 2019
Dear Vlad, Thank you for such a positive review. It is great to know that our location was ideal for you. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to welcoming you back. Best wishes, Benoit Zoeb, Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my daughter and granddaughter for five nights on their first visit to Paris. The location is great, a few minutes’ walk from Etoile Metro, which itself is very central. And also a few minutes’ walk from l’Arc de Triomphe, which we could see from our balcony. The hotel is Paris-quaint and with the extra bed in it was quite small. But it was comfortable, plenty of hot water and we really only slept there so it was more than fine. If you want modern European this is not the place but If you want a lovely Paris experience, I highly recommend. The concierges were great, very helpful and polite about my French.
Stayed 5 nights in Oct 2019
Response from Benoit Zoeb, Manager on 13 Dec 2019
Dear Guest, Thank you very much for your feedback. Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that. We hope that your daughter and granddaughter had a great time experiencing all Paris has to offer for the first time. It would be a pleasure to have you return in the future. Best wishes, Benoit Zoeb, Manager

10/10 Excellent

A.ZEBERCET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019