The location of the hotel was great. The room was small but with a cute balcony. Beds and pillows were not the most comfortable, however it was fine for a three night stay.
***THE SERVICE WAS TERRIBLE!***
My daughter and I stayed there for three nights. The staff were incredibly rude and were not helpful at all! We didn't ask for much other than some suggestions for places to eat, asked for directions once and then asked for the front desk to print out tickets for a tour for us. Each time, we were treated as though we were interrupting them and were brushed off. When we asked for the best transportation to get to the airport the following day, the man told us that we could walk, take the metro or taxi and turned back to his computer. Keep in mind, there was NO ONE else in the lobby when we were asking for assistance. The men at the front desk simply did not want to be bothered by our inquiries. We travel quite a bit and in my experience, hotel staff are always one of the best resources for the questions we had and we did not ask for much. I will NEVER stay here again and will be sure to advise anyone I know to avoid this hotel. There are plenty of other hotels in the same price range with better, friendlier service. During our travels through London and Paris, this was the ONLY occasion where we encountered rude, horrible people. The people in France were so friendly and wonderful, this hotel experience was quite unfortunate.