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Ulasan tentang Paris Marriott Champs Elysees Hotel

5 out of 5
Paris Marriott Champs Elysees Hotel
70 avenue des Champs Elysees, Paris, Paris

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 278 daripada 547 ulasan" "
Penilaian 8 - Baik. 153 daripada 547 ulasan" "
Penilaian 6 - Boleh diterima. 57 daripada 547 ulasan" "
Penilaian 4 - Lemah. 32 daripada 547 ulasan" "
Penilaian 2 - Teruk. 27 daripada 547 ulasan" "

8.4/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Kamale

Great hotel, staff, and location.
Menginap 3 malam pada Mei 2024
Respons daripada Guest Relations Supervisor pada 14 Mei 2024
Dear Kamale,Thank you very much for your feedback and kind words!We trust that you made the most of your Parisian stay and hope that we contributed to making it memorable.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

6/10 Boleh diterima

Takashi

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
プラン内容：デラックスルーム キングベッド１台 朝食付き　４泊５日 旅行のため妻と２人で利用させていただきました。 チェックインの３日前にホテルからメールが届き、チェックイン時刻や手荷物数、ホテルへの要望を問われたので返信しておきました。 宿泊当日、５階の部屋に案内されたのですが、バスルームにバスタブがないことがわかり、部屋の交換を要望すること、バスタブ付きの部屋を１度見学してから判断してほしいと言われ案内を受けました。 案内されたのは2階の部屋でした。部屋の広さやベッドは変わらずでしたが、全体的に設備や家具が古い印象を受けました。バスルームに換気扇がないことや裏通りに面していることなどを確認しながらも、バスタブを諦めることが出来ずに部屋の交換を希望しました。今思えば事前のメールで希望を伝えておけば良かったとも思えます。 客室とサービスについて わかっていたことですが、歯ブラシなどのアメニティは無いので持参したものを使いました。タオルは毎回交換してもらえましたが、交換して欲しいものはまとめて床に置くなどしておかないと交換されないものもありました。 水圧や水温は問題なかったのでバスタブにお湯を溜めて入浴することが出来ました。 裏通りに面していることと、大規模駐車場の影響で騒音が酷かったです。夜中の２時でもクラクションや交通整備の音が室内に響いていました。神経質でない人でも気になって眠りにくいと思います。 また、かなり残念だったのはカーテンがレールから外れており光が室内に漏れてくることでした。これはすぐに改善できるレベルであり、メンテナンスが行き届いていないとしか言いようがありません。 朝食について 食事は大変良かったです。品数も豊富で毎日全体の２割くらいは日替わりメニューになっていたと思います。オムレツやオートミールなど個別の無料オーダー注文もありました。屋外テラスは朝食時に利用は出来ないそうです。 利便性について シャンデリーゼ通りに面しており、ショッピングや外食には最適でした。地下鉄の主要駅も近く、タクシーも拾いやすかったです。モノプリという百貨店とスーパーが徒歩１分のところにあるので軽い買い物に便利です。２３時までやっていたので滞在中に2回ほど利用しました。 海外の文化や習慣があることは理解していますが、日本のホテルシティレベルのサービスでした。立地条件で選んでいたので後悔はないですが、客室での時間を満喫することは出来ませんでした。
Menginap 4 malam pada Mei 2024
Respons daripada Guest Relations Supervisor pada 14 Mei 2024
Dear Takashi,Thank you very much for your detailed feedback!We hope that you made the most of your Parisian stay.I apologize for failing to meet your expectations during your visit and will personally ensure a follow-up of the situation.We hope that you will give us another chance whenever your travels bring you back to the area.In the meantime, please feel free to contact us again to discuss further the elements of concern.Kind regards,Guest Relations Team

8/10 Baik

Carol A

Mengembara bersama pasangan
Our room had 5 steps down to the bathroom! Light oak wood that blended together! We are 76 years old. There were no rails! They couldn’t move us so we had them put black tape on end of each step!
Menginap 3 malam pada Apr 2024
Respons daripada Guest Relations Supervisor pada 14 Mei 2024
Dear Carol A,Thank you very much for your feedback.I apologize for the inconvenience that may have occurred during your stay. We failed to meet with your expectations and we truly appreciate your patience and understanding.The entire Team and I hope that you will give us another chance whenever your travels bring you back to the area. In the meantime, please feel free to contact us again to discuss further the elements of concern.Kind regards,Guest Relations Team

10/10 Cemerlang

steve

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
es un lugar bello
Menginap 1 malam pada Apr 2024
Respons daripada Guest Relations Supervisor pada 3 Mei 2024
Dear steve,Thank you very much for your feedback!The entire Team will be looking forward to your next visit.Kind regards,Guest Relations Team

10/10 Cemerlang

MONINA

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location is great! Easy access to Metro and bus. Lots of dining options. Plus, it's in the heart of shopping area.
Menginap 4 malam pada Apr 2024
Respons daripada Guest Relations Team pada 20 Apr 2024
Dear Monina,Thank you very much for your feedback!We hope that you will visit us again very soon.Kind regards,Guest Relations Team

6/10 Boleh diterima

Carol

Mengembara bersama keluarga
Sukakan: Kebersihan
Overall the stay was OK. The room was OK except that the shower was terrible (mold around the bottom of the shower curtain) and the handheld shower head was in an awkward location. The toilet didn't flush completely, toiletries/toilet paper was not restocked. I was told that breakfast was included when we checked in and then I got charged each day? It was a convenient location but not sure I'd stay there again. The concierge frequently couldn't answer questions which was disappointing.
Menginap 7 malam pada Apr 2024
Respons daripada Guest Relations Supervisor pada 20 Apr 2024
Dear Carol,Thank you very much for your feedback, we truly appreciate you taking the time to review your stay.The experience you have described is falling far below our standards, and I apologize for failing to meet your expectations during your visit.Please feel free to contact our Guest Relations Team to discuss further the elements of concern.Kind regards,Front Office Team

8/10 Baik

Juan Ramon Martinez, Monterrey

Menginap 4 malam pada Apr 2024
Respons daripada Guest Relations Supervisor pada 30 Apr 2024
Dear Mr. Martinez,Thank you very much for your feedback!We hope that you will visit us again very soon.Kind regards,Guest Relations Team

10/10 Cemerlang

Ryan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property is at the heart of the Champs-Élysées. The staff and doormen are exceptionally friendly and helpful. The room was clean and had sufficient amenities.
Menginap 4 malam pada Mac 2024
Respons daripada Guest Relations Supervisor pada 23 Mac 2024
Dear Ryan,Thank you very much for your feedback and kind words!We trust that you made the most of your Parisian stay.The entire Team will be looking forward to your next visit!Kind regards,Guest Relations Team

10/10 Cemerlang

Elizabeth

Menginap 1 malam pada Feb 2024
Respons daripada Guest Relations Supervisor pada 23 Mac 2024
Dear Elizabeth,Thank you very much for your feedback!We truly appreciate you taking the time to review your stay.We hope that you will visit us again soon!Kind regards,Guest Relations Team

4/10 Lemah

Faisal

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
.
Menginap 4 malam pada Feb 2024
Respons daripada Guest Relations Team pada 26 Feb 2024
Dear Faisal,Thank you very much for your feedback.The entire Team and I will be looking forward to your next visit.Kind regards,

4/10 Lemah

Yudianna

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The property is in a good location on Champs Elysees. The lobby and staff are nice. However, the photos are misleading. The 'terrace' room has no outdoor seating, is dirty and the glass is broken. The rooms are outdated and the TV only has french channels. The room is hot and you have to open the door for a mild breeze. the bathroom is old and unkept. Upon arrival, the front desk asked me if i wanted to upgrade to the Eiffel tower view for a big chunk more, I said no since I had already paid a lot for a 'terrace' view. All I got was a dirty terrace, with no seating overlooking the dirty rooftops and back of the hotel. Construction was going on too so between the door open for air and the noise, it was hard to sleep. I think its an ok hotel, but the price should be way more affordable. Conclusion, very misleading.
Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Team. pada 26 Feb 2024
Dear Yudianna,First of all, we thank you for taking the time to write about your last experience with us.I feel concerned about the inconvenience you reported, and your disappointment does not reflect our Marriott values. The entire Team and I wish to offer you our most sincere apologies for failing to meet with your expectations. A proper follow-up will be made to ensure this remains isolated incidents.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Kind regards,

8/10 Baik

Jungeun

Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Supervisor pada 15 Feb 2024
Dear Jungeun,Thank you very much for your feedback!Th entire Team and I will be looking forward to your next visit.Kind regards,Guest Relations Team

10/10 Cemerlang

Tironi

Menginap 2 malam pada Feb 2024
Respons daripada Guest Relations Team pada 15 Feb 2024
Dear Tironi,Thank you very much for your feedback!We hope that we contributed to making your stay memorable.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

10/10 Cemerlang

EMAD

Menginap 4 malam pada Feb 2024
Respons daripada Guest Relations Supervisor pada 23 Mac 2024
Dear EMAD,Thank you for your feedback!We hope that you will visit us again soon.Kind regards,Guest Relations Team

2/10 Teruk

Alexa

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Me equivoqué en mis días de reserva llame mil veces haber si me podían ayudar y solo penalizarme con una noche. Deje correos y nada. y no me hicieron ningún tipo de ayuda o descuento. Perdí mi dinero de tres noches. Reservéenseguida en Fraser suites y fue toooood lo contrario me atendieron súper biien amplísima la suite a comparación de la que había reservado y perdí en Marriot. N fin jamás volvería a Marriot.
Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Supervisor pada 23 Mac 2024
Dear Alexa,Thank you very much for your feedback.There are policies applied regarding cancellations when you make a reservation through a third part, and I am saddened that we could not accommodate.Please feel free to contact our Guest Relations Team to discuss further the elements of concern.In the meantime, we will remain at your entire disposal to assist you.Kind regards,Front Office Team

2/10 Teruk

Matias

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Terrible experience it shouldn’t be a marriott any more. 3 star hotel
Menginap 4 malam pada Jan 2024
Respons daripada Guest Relations Supervisor pada 9 Feb 2024
Dear Matias,Thank you very much for your feedback.We apologize for failing to meet your expectations during your stay and are looking forward to discuss further the elements that we could improve.My hope is that you will give us another chance whenever your travels bring you back to the area.In the meantime, please feel free to contact our Guest Relations Team regarding the elements of concern.Kind regards,Adam DECOTTIGNIESGuest Relations SupervisorParis Marriott Champs Elysees Hotel

10/10 Cemerlang

Nicole Michelle, Hauppauge

Menginap 3 malam pada Jan 2024
Respons daripada Guest Relations Team pada 23 Jan 2024
Dear Nicole Michelle,Thank you for taking the time to share your feedback!The entire Team and I will be looking forward to your next visit.Kind regards

6/10 Boleh diterima

Guilherme

Menginap 1 malam pada Jan 2024
Respons daripada Guest Relations Supervisor pada 18 Jan 2024
Dear Guillherme,Thank you very much for your feedback!The entire Team and I will be looking forward to your next visit.Kind regards,Guest Relations Team

8/10 Baik

Ivan Elhiu

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
El hotel tiene inmejorable ubicación al estar en la mejor zona de Champs Elysees. Su lobby es relativamente pequeño comparado con otros hoteles de la misma categoría. En general estuvimos cómodos, el único inconveniente que tuvimos fue que tuvieron que movernos de habitación porque la calefacción no podía regularse y mantenía el cuarto muy caliente. Su gimnasio también es muy pequeño. El personal del hotel es amable y en general mantienen las instalaciones limpias.
Menginap 8 malam pada Dis 2023
Respons daripada Guest Relations Supervisor pada 18 Jan 2024
Dear Ivan Elhiu,Thank you very much for your feedback, we trust that you made the most of your Parisian trip!We apologize for the inconvenience that may have occurred during your stay and hope that you will visit us again very soon.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

8/10 Baik

JAYME

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Poderia ser melhor
Nos deram um quarto com goteira no banheiro e ficamos esperando umas 2 horas para o checkin
Menginap 4 malam pada Jan 2024
Respons daripada Guest Relations Supervisor pada 16 Jan 2024
Dear Jayme,Thank you very much for your feedback!We trust that you made the most of your Parisian trip.Furthermore, we have taken good note of your comments and apologize for any inconvenience the waiting time upon arrival and hope that you will visit us again soon!Kind regards,Guest Relations Team

10/10 Cemerlang

Michael

Mengembara bersama pasangan
Tidak sukakan: Kemudahan
There is nothing 5* about this property!!! The dining room is a disgrace with very badly stained carpet and seating all cracked, utter disgrace! The carpet on the Stair's to enter the property is all worn. No glass ware in the room, we requested some and it was prompty delivered to our room, alas it was removed two days later. The New Years Eve dinner was a fiasco!! Zero athmosphere and staff in disarray and practically shouting at each other
Menginap 5 malam pada Dis 2023
Respons daripada Guest Relations Supervisor pada 18 Jan 2024
Dear Michael,Thank you very much for your feedback, we appreciate you taking the time to review your stay.First of all, I wish to offer you my most sincere apologies for any inconvenience that may have occurred during your stay, as this is falling far below our standards.I will remain at your disposal to discuss further the elements of concern and hope that you will visit us again soon.In the meantime, please feel free to contact us again or myself directly.Kind regards,Adam D. Guest Relations SupervisorParis Marriott Champs Elysees Hotel

2/10 Teruk

Selim

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Guest Relations Supervisor pada 16 Dis 2023
Dear Selim,Thank you very much for your feedback.Please feel free to contact me to discuss further the elements that we could improve on your next visit.Kind regards,Adam DECOTTIGNIESGuest Relations Supervisor

10/10 Cemerlang

Janine

Menginap 2 malam pada Dis 2023
Respons daripada Guest Relations Supervisor pada 16 Dis 2023
Dear Janine,Thank you very much for your feedback!We appreciate you taking the time to review your stay.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

2/10 Teruk

Medhat, Niles

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Small rooms, not even space for suitcases. Dirty carpet and shades.
Menginap 2 malam pada Dis 2023
Respons daripada Guest Relations Team pada 12 Dis 2023
Dear Medhat,Thank you very much for your feedback.We seem to have failed to meeting with your expectations during your stay. Therefore, we want to offer you our apologies, and we will ensure that a proper follow-up of the situation will be made.We hope that next time you will be in the area, you visit us again and give us another chance.Kind regards,

2/10 Teruk

Medhat, Niles

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Small rooms, got a queen with terrace, no space to put your suitcases. Dirty carpet and shades. Unpleasant smell.
Menginap 2 malam pada Dis 2023
Respons daripada Guest Relations Team pada 12 Dis 2023
Dear Medhat,Thank you very much for your feedback.We seem to have failed to meeting with your expectations during your stay. Therefore, we want to offer you our apologies, and we will ensure that a proper follow-up of the situation will be made.We hope that next time you will be in the area, you visit us again and give us another chance.Kind regards,

6/10 Boleh diterima

Michaelyn

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Pick a different hotel on same stree
Location was great! I think half the hotel has maybe been remodeled and half not. We were definitely in the side that hadn't. Shower and heat didn't work so finally after waiting 2 hours for service people to come and go at 10pm they switched us rooms. I was relieved cause the bed was also soo uncomfortable. New room had a working shower but still very cold all through the night (had heat on highest setting and still had to sleep in multiple layers) and same very uncomfortable bed and pillows. Our exterior door outside did not lock. I'd stay in this location again, but not this Marriott hotel.
Menginap 2 malam pada Dis 2023
Respons daripada Guest Relations Supervisor pada 6 Dis 2023
Dear Michaelyn,Thank you very much for your detailed feedback!We truly appreciate you taking the time to review your experience with us.The experience you have described is clearly below our standards and I wish to offer you my most sincere apologies for any inconvenience that may have occurred during your stay.There will be a proper follow-up of the situation and we are grateful for your comment, which will definitely help us improving the experiences we deliver to our guests.In the meantime, please feel free to contact us again or myself directly to discuss further the elements of concern.Kind regards,Adam DECOTTIGNIESGuest Relations SupervisorParis Marriott Champs Elysees Hotel

10/10 Cemerlang

Michelle

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wonderful location with a lovely lobby bar and restaurant . The staff was amazing and helpful.
Menginap 8 malam pada Nov 2023
Respons daripada Guest Relations Team pada 5 Dis 2023
Dear Michelle,Thank you for taking the time to share your recent experience with us and for your kind words!We are delighted to read that you enjoyed your time with us.The entire Team will be looking forward to welcoming you again soon to our establishment.Kind regards,

10/10 Cemerlang

MELCHOR

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Nov 2023
Respons daripada Guest Relations Team pada 28 Nov 2023
Dear Melchor,Thank you very much for your feedback!We hope that you will visit us again soon.Kind regards,

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Air condition was not working. Warned them but after 3 days it is still not working. No cleaning for 2 days. Only last day they cleaned the room.
Menginap 3 malam pada Nov 2023
Respons daripada Guest Relation Team pada 19 Nov 2023
Thank you very much for your feedback. We truly apologize for any inconvenience that may have occurred during your stay and will make a proper follow-up with the management team to ensure this remains an isolated incident.We hope you will consider our hotel on your next visit to the area so that we can deliver the guest experience you deserve.

10/10 Cemerlang

Cecile

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Hotel and Stay…Excellent Staff
The stay was great except for a nagging muffled banging noise that never stopped. It sounded like someone was banging a something against a pipe.
Menginap 5 malam pada Nov 2023
Respons daripada Guest Relation Team pada 19 Nov 2023
Dear Cecile,Thank you very much for taking the time to review your experience with us, and for your kind words. Nonetheless, we apologize for any inconvenience that may have occurred during your stay and appreciate your patience. We hope that you will visit us again very soon. Kind regards,

4/10 Lemah

ENIS

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
very very old... the elevators does not work properly. the bathrooms and the beds are century old. my sisters room stunk of food from restaurant..
Menginap 4 malam pada Okt 2023
Respons daripada Adam | Guest Relations Supervisor pada 26 Okt 2023
Dear ENIS,Thank you very much for taking the time to provide us with your feedback.We truly appreciate you reviewing your experience and bringing these issues to our attention.Your comment has been shared to ensure a proper follow-up of the situation.The entire Team and I hope that you will give us another chance, so that we can deliver the quality of service that you know and deserve from Marriott Bonvoy.I would like to personally apologize for any inconvenience that may have occurred during your stay and will remain at your disposal to discuss further the elements of concern.Kind regards,Guest Relations Team

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Great service, nice hotel.
Menginap 1 malam pada Okt 2023
Respons daripada Guest Relations Supervisor pada 14 Okt 2023
Thank you very much for your feedback!We hope that you will visit us again soon.Kind regards,Guest Relations Team

10/10 Cemerlang

ANGELA

Menginap 1 malam pada Sep 2023
Respons daripada Guest Relations Team pada 2 Okt 2023
Dear Mrs Angela, Thank you very much for your feedback. We wish you a lovely trip and we hope to see you soon. Best Regards,

10/10 Cemerlang

jamal

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Its perfect
Menginap 3 malam pada Sep 2023
Respons daripada Guest Relations Team pada 26 Sep 2023
Dear Jamal, Thank you very much for your feedback!We hope that you will visit us again soon.Kind regards.

8/10 Baik

Rosanna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Sep 2023
Respons daripada Guest Relation Team pada 12 Sep 2023
Dear Rosanna,Thank you very much for your feedback! The entire Team and I will be looking forward to your next visit.Kind regards,

6/10 Boleh diterima

Pamela

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Extremely overpriced, rooms are dated in desperate need of renovations. Furniture hanging off walls / don’t fit. Mould on bathroom ceiling, rust in towel rails and tiles, terrible shower over bath (if you can call it that) Very abrupt Checking in staff and one particular concierge on check out. A handful of staff were helpful and polite Won’t be staying again
Menginap 2 malam pada Ogo 2023
Respons daripada Guest Relations Supervisor pada 1 Sep 2023
Dear Pamela,Thank you very much for taking the time to review your experience with us.The situation you have described is clearly below our standards, and for this reason I wish to offer you my most sincere apologies.Guest satisfaction remains our priority and I invite you to contact me directly to discuss further the issues of concern.In the meantime, we hope that you will give us another chance so that we can deliver the quality of service that you know and deserve from Marriott.Kind regards,Adam DECOTTIGNIESGuest Relations Supervisor

10/10 Cemerlang

Catherine

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel inside is beautiful. The room was very spacious. It is centrally located for shopping, Dinning, transportation and sights. The staff and the customer service is what puts this hotel over the top. Every time I had a question or need it was taken care of. I was there for my birthday and the sent up a surprise to my room which truly made me feel special. Whenever we are back in Paris we will be staying at Marriott Champs Elysees.
Menginap 3 malam pada Ogo 2023
Respons daripada Guest Relations Team pada 31 Ogo 2023
Dear Catherine, Thank you for your feedback and kind words! We appreciate you taking the time to review your stay with us. We always try to help make your time in the City of lights memorable, and being there for you during your stay with us is a pleasure. The entire Team and I are looking forward to your next visit!Kind regards,

10/10 Cemerlang

Amir Reza

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 4 malam pada Ogo 2023
Respons daripada Guest Relations Supervisor pada 24 Ogo 2023
Dear Amir Reza,Thank you very much for your feedback!We truly appreciate you taking the time to review your stay.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

10/10 Cemerlang

Olisa- Aseme

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Felt so much like home. And the room service, especially the house keepers are always on top of their job.
Menginap 3 malam pada Jul 2023
Respons daripada Guest Relations Supervisor pada 5 Ogo 2023
Dear Olisa-Aseme Family,Thank you for visiting us once again!We truly appreciate your feedback and kind words.The entire Team will be looking forward to your next Parisian trip!Kind regards,Guest Relations Team

8/10 Baik

Seppo

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
when booking the hotel, you got a picture of a luxury hotel. The carpet and aging room did not meet the expectations of a modern five-star hotel. however, everything went well and the experience was otherwise only positive. breakfast was good, similar to Finnish hotels.
Menginap 5 malam pada Jul 2023
Respons daripada Guest Relations Team pada 30 Jul 2023
Dear Mr Seppo,Thank you very much for your feedback.We appreciate you taking the time to review your experience.Please feel free to contact the Guest Relations Team to discuss further the elements that we could improve.The entire Team and I will be looking forward to your next visit!Kind Regards,

6/10 Boleh diterima

Ruben

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Average hotel and expensive
Menginap 3 malam pada Jul 2023
Respons daripada Guest Relations Team pada 29 Jul 2023
Dear Ruben,Thank you very much for your feedback.We appreciate you taking the time to review your experience.Please feel free to contact the Guest Relations Team to discuss further the elements that we could improve.The entire Team and I will be looking forward to your next visit!

10/10 Cemerlang

Kristie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Awesome view for the Tour de France
Menginap 2 malam pada Jul 2023
Respons daripada Guest Relations Team pada 26 Jul 2023
Dear Kristie,Thank you very much for your feedback!We trust that you made the most of your Parisian trip.The entire Team and I will be looking forward to your next visit!Kind regards,Guest Relations Team

10/10 Cemerlang

Ryosuke

Menginap 1 malam pada Jul 2023
Respons daripada Guest Relations Team pada 25 Jul 2023
Dear Ryosuke, Thank you very much for your feedback. We hope to see you soon, Kind Regards,

10/10 Cemerlang

Jeffrey

Menginap 3 malam pada Jul 2023
Respons daripada Guest Relations Team pada 14 Ogo 2023
Dear Mr Jeffrey,Thank you for your feedback!We hope to see you soon.Kind Regards,

8/10 Baik

Jesper Fredensborg

Menginap 3 malam pada Jul 2023
Respons daripada Guest Relations Supervisor pada 18 Jul 2023
Dear Jesper,Thank you very much for your feedback!We truly appreciate you taking the time to share your thoughts with us.The entire Team and I hope that you will visit us again soon!Kind regards,Guest Relations Team

2/10 Teruk

Mubarak

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
I stayed for 3 nights and it goes terrible, the house keeping take my bag with new shoe box ,new socks and throw it away!!!! I talked to the manager was in charge,he told me I will check with cctv that what I can do,Their treatment of me was impolite, I planned to stay 9 nights, I paid for 9 nights in advance,but after that I asked for check out , I’m still waiting for the refund.
Menginap 9 malam pada Jun 2023
Respons daripada Guest Relations Supervisor pada 11 Jul 2023
Dear Mr. Mubarak,Thank you very much for your feedback.I sincerely apologize about the inconveniences that may have occurred during your stay.Please feel free to contact the Guest Relations Team to discuss further the issues of concern and find a solution together.Kind regards,Guest Relations Team

10/10 Cemerlang

Adriana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great overall
Menginap 2 malam pada Jul 2023
Respons daripada Guest Relations Supervisor pada 8 Jul 2023
Dear Adriana,Thank you very much for your feedback!We hope that you will visit us again soon.Kind regards,Guest Relations Team

8/10 Baik

Ka Hing Raymond

Menginap 7 malam pada Jun 2023
Respons daripada Guest Relations Supervisor pada 4 Jul 2023
Dear Ka Hing Raymond,Thank you very much for your feedback!The entire Team and I will be looking forward to your next visit.Kind regards,Guest Relations Team

6/10 Boleh diterima

Ramakanth

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 4 malam pada Jun 2023
Respons daripada Guest Relations Supervisor pada 30 Jun 2023
Dear Ramakanth,Thank you very much for your feedback!The entire Team and I will be looking forward to your next visit.Kind regards,Guest Relations Team

2/10 Teruk

Dominique

Menginap 1 malam pada Jun 2023
Respons daripada Guest Relations Supervisor pada 30 Jun 2023
Dear Dominique,Thank you very much for your feedback.Please feel free to contact us again to discuss further the issues of concern.Once again, we truly appreciate you taking the time to review your stay.Kind regards,Guest Relations Team