Hotels in Parcelas Vieques, San Juan

"View from room was outstanding! Staff were very friendly. Housekeeping was meh. Bathroom was not cleaned during stay. Toilet paper not refilled. Sheets on bed were pulled up but pillows were left as we left them, not fluffed/straightened. Outlets on walls did not hold plugs securely, only able to charge phones using half of the outlets in the room. Restaurants were overall very nice, good food. Boat ride to island was nice, but a little rough, so bring dramamine, etc if prone to motion sickness. Pools were lovely. There was always enough room to find a shaded spot, both at the pools and on the island. Likewise, towels were in abundant supply. Overall, it is a beautiful property, but could improve a bit in the areas of housekeeping and infrastructure. They offer the ability to fill water bottles at various locations. One of the filter indicators we noticed was red, told the front desk. 5 days later it is still red. No bueno. While they offered a few activities and a play area for kids, if this area was enhanced (perhaps an activity coordinator)they could become a family destination of choice."

"Needs a few upgrades not what i expected "

"The hotel is in a desperate need of renovations; or at least change out material chairs, couches, etc for vinyl, etc. rugs in halls Stink; would never stay here again. The rating should have been a 2 star place; chairs outside by the pool are torn up; pool towels are dingy. "

"Excellent property. Water rough on that area of condado beach but still beatiful and well appointed"

"The rooms are basic, but extremely clean. The staff and food at the restaurant and bar were fabulous!"

"Don't stay here unless you are an extremely deep sleeper. For some reason when the doors open and close or flush the toilet it is extremely loud (even with blaring white noise it woke us up every night multiple times). They also never cleaned our room even when we asked them to 3 times. Lastly we had a queen bed on a king bed frame which wasn't great. "

"Really nice, we loved it"

"Enjoyed the stay at the hotel and speculate appreciate the housekeeping service thigh was a bit disappointed with the service during the breakfast hours missing essential menu items over multiple days, not expected at a property which is overall pretty nice, well kept and well managed "

"Beautiful property, amazing pool and landscape. "