View from property

Reviews of Sunrise Beach Club and Villas

3 out of 5
Sunrise Beach Club and Villas
Casino Drive, Paradise Island, New Providence

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 130 reviews" "
Rating 8 - Good. 60 out of 130 reviews" "
Rating 6 - Okay. 13 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 9 out of 130 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed the experience. We plan to visit again - for sure
Stayed 3 nights in Nov 2021
Response from Chantisse on 26 Apr 2022
Thank you for taking the time to write a review. We are glad that you enjoyed your stay with us. Please feel free to visit us in the near future. Once again, thank you for your review. Have a great day!

10/10 Excellent

Frank Lucas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family stayed for a week spread over three units. The folks in the office were extremely helpful... giving advice for food, helping us set up a boat rental, etc. There was live music often at Viola's.
Stayed 7 nights in Dec 2021
Response from ChanticeO on 13 Jan 2022
Thank you so much for taking the time to write a review. We are happy that you enjoyed your visit with us. We do hope that you would visit us again in the future. Once again, thank you so much for your review. Have a great day!

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
--Good restaurant on site. --Nice villas, Beautiful and very clean pools. --private beach access with gate/code. --On the beach you can get rides for Jet ski ride, parasailing, banana boat and snorkeling. --Laundry on site. --Security around to help us if we anything needed after hours.
Stayed 5 nights in Dec 2021
Response from Chantisse on 31 Dec 2021
Thank you for your review. We are happy that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a great stay. Thank you so much for the review. Have a great day!

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
Cabbage beach Gem!!
Stayed 3 nights in Jul 2021
Response from Chanticeo on 13 Jan 2022
Thanks for your review. We hope that you would visit us again in the future. Have a great day!

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
I liked that my villa was directly in front of the pool, that the villa had a fenced courtyard. Access to the beach and the secondary pool was easy. The on site dinning option was fantastic. Everyone was friendly!
Stayed 5 nights in Jul 2021
Response from ChanticeO on 13 Jan 2022
Thank you for taking the time to write a review. We are happy that you enjoyed your time with us. Our goal is to ensure that all of our guests have a wonderful stay. Once again, thank you for your kind words. Have a great day!

2/10 Terrible

jessica a, New Haven, CT

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The grounds were clean and pool area was beautiful. The staff was contradicting each other on what amenities were available.The service was lacking and it seemed random people were walking around (possibly working women) making safety a concern. Not all staff was identifiable and rude. We left after two days of our five day reservation to find an alternate hotel due to an aggressive maintenance man who had been drinking. Will never stay here again, and will not advise anyone else to unless you have a black belt and feel comfortable utilizing your skills if needed.
Stayed 5 nights in Jan 2021
Response from ChantisseO on 27 Jan 2021
Thank you so much for your review. We are saddened to hear that you did not enjoy your visit with us. Our property is the home of a restaurant that is utilized by persons from all over the island. However, it is safe to say we have no “working ladies” here at our hotel. Our property is completely secure as we have security officers’ onsite, coded gates & a state of the art security system along with constant police presence. It’s pretty safe to say that karate knowledge when booking is totally unnecessary. Sunrise Beach Villas has a few staff members that live on property and may not always be in uniform especially after working hours. Our staff is known for their friendly & helpful demeanor. For example, when you reported one of your guests missing our security staff rallied & searched until the individual was found. Once again, thank you for taking the time to write a review of your stay with us. Have a great day!

8/10 Good

Jerry, Tennessee

Travelled with partner
Liked: Cleanliness, amenities
Beautiful beach, nice pools, excellent restaurent. Rooms could use some updating but were comfortable and large. Some of the staff are not very friendly.
Stayed 5 nights in Mar 2020
Response from ChantisseO on 6 Mar 2021
Thank you for taking the time to write about your stay with us. We have completed some renovations on our rooms and property. Our property is known for it's friendly staff. We hope that you would visit us again in the future. Have a great day!

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Sunrise Beach Club and Villas with my 2 teenage (16-17) children late February 2020, it was a great week vacation, the villa staff, beach service and pool accommodations were excellent. (note: beach service closes 3:30pm... which was a little early for me, but was ok, i adjusted in a day) the restaurant food/value and service was excellent. breakfast, lunch, dinner were moderately priced (as compared to my experience with other hotels), so i had no problem letting my family eat all our meals at Viola's restaurant (even though we bought some snacks and sandwiches to our villa and had couple nights dinner off sight... at Atlantis or others). the rooms were clean and as expected. Sunrise is 2 properties away from Atlantis, a fraction of the price, and every bit as pleasant, and its nice to get away from the crazy of Atlantis, but be close enough to walk over in 2 minutes if you want. Overall, it was a great vacation, a great value, and I would definitely go back again or recommend to my friends/family. the staff was "invisible" but at the same time very much aware of guests, and my teenagers comings/goings and made me feel, as a parent of teenagers, that they were also watching and making sure everything was ok... which i very much appreciated, while i was trying to relax! i look forward to seeing the entire Sunrise staff again soon. Oh, and they had great recommendations... make sure to visit Rose Island, snorkeling and swimming with pigs. A great day trip
Stayed 7 nights in Feb 2020
Response from ChantisseO on 2 Mar 2020
Thank you so much for your review! We are very happy that you enjoyed your stay with us and are glad that you would even consider recommending us to others. We just love to hear when persons have an excellent vacation experience when visiting with us. Once again, thank you for your review. Have a wonderful day!

10/10 Excellent

Michelle, Ohio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very peaceful, very clean and great location!!! Highly recommend.
Stayed 4 nights in Feb 2020
Response from ChantisseO on 21 Feb 2020
Thank you so much for your review. We love to get reviews like this one. I staff works very hard to ensure that all of our guests have a wonderful stay with us and based on your review mission accomplished! Once again, thank you so much for taking the time to write about your stay with us. Have a great day!

8/10 Good

Lfidi, Boston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is right on Cabbage beach not far from the action. They are all villas with separate bedroom. It is a special metal staircase to top floor. Not easy to manage for everyone. Their is a restaurant right on property that is open morning til night.
Stayed 10 nights in Jan 2020
Response from ChantisseO on 12 Jan 2020
Thank you for taking the time to write about your stay with us. Our hotel is conveniently located on the ocean front which is a major plus. Viola's which is our onsite restaurant and bar serves breakfast, lunch and dinner for our guests' convenience. We appreciate you taking the time to post about your visit. Have a wonderful day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Conveniently located, pool, kitchen, beach. We loved our stay and we where able to walk the island and catch some excursions from the location. The staff was very helpful!
Stayed 8 nights in Dec 2019
Response from ChantisseO on 6 Jan 2020
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Our staff can assist with anything that our guests may need or desire. Once again, thank you for taking the time to write a review. Have a great day!

8/10 Good

Mark, Philadelphia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's clean and beach is right there. Atlantis is at a walking distance if you want to go for a walk to the stores and eat at the restaurants.
Stayed 9 nights in Dec 2019
Response from ChantisseO on 2 Jan 2020
Thank you for writing about your stay with us. We are happy that you enjoyed your visit. Our housekeeping & maintenance staff work hard to ensure that our grounds & villas are kept clean. As you mentioned, we are within walking distance of the Atlantis Resort & other stores. Once again, we appreciate your review. Have a wonderful day!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unfriendly especially those in the restaurant
Stayed 3 nights in Jul 2019
Response from ChantisseO on 12 Aug 2019
Thank you for taking the time to post a review. I am surprised by your statement as we are known for our friendly staff. It is unfortunate that you did not have the experience that you desired. Once again, thank you for taking the time to post a review. Have a great day!

8/10 Good

Ken, Rocklin, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location, but remember your on Island time so everything is just a little slower that you are use too.
Stayed 7 nights in Jul 2019
Response from ChantisseO on 12 Aug 2019
Thank you for taking the time to write a review. Location is everything and our resort could have a better location. We hope that you enjoyed your stay with us. Once again, thank you for taking the time to post a review. Have a great day!

4/10 Poor

Verified traveller

Stayed 7 nights in Jul 2019
Response from ChantisseO on 22 Jul 2019
Thank you for taking the time to give us a rating. It is unfortunate that you did not have the vacation that you desired with us. Enjoy the rest of your day!

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service
the manger was very nice .but we didnt stay at the property anymore , because a security office was very unprofessional. she should not be apart off that beautiful place.
Stayed 3 nights in Jul 2019
Response from ChantisseO on 22 Jul 2019
Thank you for taking the time to write a review. It is unfortunate that you were unable to stay at our property as I am certain you would have had a wonderful time. I do hope that you would decide to book with us again in the near future. Once again, thank you for your review. Have a great day!

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from ChantisseO on 11 Jul 2019
Thank you for your great rating! Please feel free to visit us again! Have a great day!

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here with my family of 4 and were very comfortable. Bonus that we had 2 full baths. The kitchen had everything we needed to cook our meals. Even provided salt and pepper, coffee and creamers. The resort is on the small side which I like. Did not require a lot of walking. The beach is beautiful but had a hard time getting beach chairs 1 of the 3 days we were there. But overall a great experience! Can walk to Marina Village in 10 mins, so very convenient to other things.
Stayed 4 nights in Jun 2019
Response from ChantisseO on 7 Jul 2019
Thank you for taking the time to write a review about your stay with us. We are conveniently located to everything on Paradise Island. We are very glad that you enjoyed your stay with us. The beauty of our property is how small & homey it is. Thank you again for posting your thoughts. Have a great day!

8/10 Good

Antoinette, Freeport, Bahamas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice friendly island experience. Convenient unexpensive bar/restaurant located on the property. Nice sizable pools and located on a beautiful beach
Stayed 3 nights in Jun 2019
Response from ChantisseO on 9 Jul 2019
Thank you for such an excellent review. We are very happy that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a wonderful vacation. Once again, thank you for taking the time to write about your visit. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jul 2019
Response from ChantisseO on 7 Jul 2019
Thank you for your great rating! Have a wonderful day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to pool and beach. Very helpful staff
Stayed 3 nights in Jun 2019
Response from ChantisseO on 28 Jun 2019
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Location is everything and we are conveniently located close to everything on Paradise Island. Our staff works hard to ensure that all of our guests have a great stay with us. Once again, we appreciate you taking the time to write about your visit. Have a great day!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it cause it was beautiful, spacious, and steps away from the beach. It was calm and relaxing. I felt safe with my family there. My brother n law stayed at the Atlantis so we went for a day and it was just too busy and too much going on. Im from a city and i want to be away from the hustle and bustle. THIS PLACE IS IT!
Stayed 4 nights in Jun 2019
Response from ChantisseO on 26 Jun 2019
Thank you for taking the time to write about your stay with us. We love to get reviews like this one. Our property offers a sense of serenity like no other. Although, we are located a few minutes away from the Atlantis Resort our property is not as hectic as their own is. We are very happy that you enjoyed your stay. Once again, thank you so much for your wonderful review. Have a great day!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is about 30 years old but has been remodeled but the bathtub should have been replaced. The shower pressure could have been better.
Stayed 5 nights in Jun 2019
Response from ChantisseO on 26 Jun 2019
Thank you for your review of our property. As you stated we have done some renovations to our property. I will pass your suggestion on to the appropriate personnel. Thank you for taking the time to write about your stay with us! Have a great day!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanliness, the friendliness of the staff and the fully furnished, spacious rooms. I do not like that I have to pay for WiFi in my rooms, Anthony’s have free WiFi and their a restaurant.
Stayed 1 night in May 2019
Response from Chantisse on 28 May 2019
Thank you for taking the time to post a review of our property. We are glad that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a wonderful vacation experience. Once again, thank you for taking the time write about your visit. Have a great day!

8/10 Good

Verified traveller

Stayed 7 nights in Apr 2019
Response from ChantisseO on 5 May 2019
Thank you so much for your writing your review. By your rating it appears as though you had an enjoyable stay. We hope to see you again. Have a great day!

10/10 Excellent

becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to vacation!
We had a lovely stay at Sunrise Beach Club and Villas. Our unit was cozy and had everything we needed for a perfect stay. The staff was helpful and very friendly!
Stayed 7 nights in Mar 2019
Response from ChantisseO on 7 Apr 2019
Thank you for taking the time to write a review of your stay with us. We are very happy that you had an enjoyable stay with us. Our staff works very hard to ensure that our guests feel at home. Once again, thank you so much for your review. Have a wonderful day!

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I really liked this place, very cute! The villa was adorable. I loved the spiral staircase (although probably not good for the elderly or small children) There was a nice porch off of the bedroom and a front patio. Very nice. Having the Bar/restaurant Violas on property was great as well.
Stayed 3 nights in Mar 2019
Response from ChantisseO on 7 Apr 2019
Thank you so much for taking the time to write a review of our property. All of our villas are individually decorated so no two rooms are the same. We do have one or two one bedroom villas without the spiral staircase. Viola's is a convenient option if you don't want to leave the property to purchase breakfast, lunch or dinner. We are happy that you enjoyed your stay. Have a great day!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, room comfort
The stay was awesome viola restaurant was the best staff were so very nice and made us feel so welcome . Villas were nice but need updating .
Stayed 3 nights in Jan 2019
Response from ChantisseO on 7 Feb 2019
Thank you for your review of our property. We are happy that you enjoyed your stay with us. Our property is under constant renovation. We appreciate your wonderful review. We hope that you would visit us again. Have a great day!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away- Smoke and Mirrors
We reserved this hotel based on the good reviews & photos. Our experience was much different. We were greeted by a very loud, open bar complete with Bud Light promotion which my family had to walk through to find our room. The room smelled of smoke and was dirty and very worn. The king bed had a worn, dirty sponge for a mattress, complete with cigarette burns in the patio chairs. When we discussed the smoke & condition of the room we were told to wait 20 minutes for the Manager to arrive to the property. After waiting over 1 hr. we decided to leave the property. As we were walking to the office, we were stopped by a security guard and two men. The guard intimidatingly asked for the keys to the room. We finally met with the manager who did nothing but dispute our issues. At no time were we offered a different room or other accommodation. This was surprising as Hotels.com had spoken with the property after we notified them for assistance. The manager and security guard's only concern was securing our payment. Awful family experience. Keep looking!
Stayed 2 nights in Jan 2019
Response from ChantisseO on 26 Jan 2019
Thank you for your review. Our property provides walkways that lead to our villas. Guests do not have walk through the bar to get to the rooms. Our beds are a little over a year old & come equipped with foam mattresses. Upon receiving your complaint management & security went to the room as is customary to verify the nature of your complaint. It was determined that the complaints you made were invalid. We hope that you were able to enjoy your vacation. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This was an excellent alternative to Atlantis. The private beach was perfect. The two bedroom unit had more space than we expected. The onsite restaurant was very good and reasonably priced. This hotel was an easy walk to Atlantis. There was a little grocery store that you could walk too. This was not a resort with gym or other resort amenities but that did not matter. It was relaxing. The staff was very attentive and the location perfect.
Stayed 4 nights in Jan 2019
Response from ChantisseO on 22 Jan 2019
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We pride ourselves on our location & service. Once again, thank you for taking the time to write a review of our property. Have a good day!

8/10 Good

Trevor C.

It was a-okay.
Just as advertised.
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia Customer service saved our vacation from this hell. We booked this place after reading most of the reviews. Immediately upon getting there we realized that their beautiful profile picture of their pool is nothing like reality. This "pool" is right by parking lot, a huge trash bin, and their restaurant (see google map picture) Second, the room is straight out of the 80's. Cluttered with old furniture. The bed was upstairs (not written in the description) which was very dangerous for our baby. Bed is made out of smelly foam... Their beach is very tiny, and in its natural state (lots of rocks) and with trees blocking the sunlight (google map picture) They were also very adamant and rude about their no refund policy, and even unwilling to move us to a room with a bed on the same floor. After spending a lot of time over the phone with Expedia, explaining the safety issue with the stairs for our baby, the lack of lifeguards at the pool etc... The supervisor was amazing, and offered to reimbursed us our entire trip. With the money, we booked at the Atlantis Beach for cheaper and so much better. I am writing this review, so people like us don't get fooled by the many fake reviews. Just look up the Atlantis Beach hotel once before you book there.
Stayed 9 nights in Dec 2018
Response from ChantisseO on 2 Jan 2019
Thank you for taking the time to write a review. Our property is located on one of the more beautiful beaches in The Bahamas. Please be advised that there is nothing fake about the reviews posted on this site. Many of our guests have enjoyed their stay with us. Our photos are an actual representation of our villas. We tried our best to accommodate you however, we were unable to move you as we were completely booked. Our hotel has policies that we must adhere to even though our guests may not always agree with the outcome. Thank you again for taking the time to write your review. Have a great day!

8/10 Good

Kimberley K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Chantisse on 13 Dec 2018
Thank you for your review of our property. We hope that you enjoyed your stay with us. Have a great day!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms outdated and nothing like picture. Office was closed when we arrived so security gave us keys. Karaoke at the restaurant and kept us up until it closed. You could hear people singing and screaming. Pay too much for little to no relaxation.
Stayed 1 night in Nov 2018
Response from Chantisse on 9 Dec 2018
Thank you for taking the time to review our property. Our office hours are 8 am - 7 pm. We do have security in place to show guests who arrive after the office closes to their units. I am sorry to hear that you did not enjoy your accommodations. We will pass your complaint about karaoke on to the appropriate personnel. Have a great day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location. Easy walk to explore Atlantis, marina with shopping, restaurants and mega yachts. Easy walk to pier to catch $8 per person round trip to Nassau’s harbourfront with Straw Narket, fish fry shacks, restaurants and shops. Awesome beach. Beautiful water and sand. Sometimes almost calm at other times big waves. The villa itself was very pretty with two great pools. Nice restaurant onsite with entertainment on Thurs., Fri., and Sat. Do buy water, snacks and groceries in Nassau. Very expensive on PD. Two small waters at restaurant run $5 US and a large bottle at nearby convenience store is $5 US.
Stayed 4 nights in Nov 2018
Response from Chantisse O on 29 Nov 2018
Thank you for your kind review of your stay with us. We pride ourselves on our location. We are located on one of the more beautiful beaches in Nassau & are within walking distance of everything that you mentioned. We are happy that you enjoyed your stay with us. We hope that you visit us again. Once again, thank you for taking the time to have a review. Have a great day!

10/10 Excellent

Maria L.

Excellent stay
We loved our stay. It’s very convenient, close to the beach, restaurant is on the premises, friendly staff. We will definitely return. ML & RT - Canada
Stayed 4 nights in Nov 2018

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and very clean
Very accommodating reception, relaxing atmosphere, great access to beach. Easy to get to rooms, easy parking... lots of towels in room... very clean
Stayed 2 nights in Oct 2018
Response from Chantisse on 13 Oct 2018
Thank you for taking the time to write a review of our property. We are happy to hear that your stay with us was comfortable. Have a great day!

10/10 Excellent

Rebecca, Calabasas California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the service and friendly staff. Location and cleanliness did not disappoint.
Stayed 5 nights in Aug 2018
Response from Chantisse on 28 Aug 2018
Dear Rebecca, Thank you so much for taking the time to review our property. Our staff works tirelessly to ensure that all of our guests have the best stay possible. We are very happy that you enjoyed your stay with us. Please keep us in mind if you decide to return to the Bahamas. Once again, thank you for the excellent review!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Loved the well kept grounds, trees flowers. Very relaxing. Pools nice. Close to beach. Liked the convenience of Violas some meals.
Stayed 4 nights in Aug 2018
Response from Chantisse on 18 Aug 2018
Thank you for taking the time to review our property. Our maintenance staff works very hard to maintain our grounds and keep the pools clean. We are located on one of the most beautiful beaches in Nassau. Violas Restaurant which is our onsite restaurant is a hidden gem. We are happy that you enjoyed your stay with us. Have a great day!

10/10 Excellent

Phillips, Florida

Liked: Staff & service, property conditions & facilities, room comfort
The property was beautiful and easy access to beach...Pools could be a bit cleaner and housekeeping could clean a bit better...Overall staff is very helpful and friendly. violas is a great place to eat and hangout
Stayed 4 nights in Aug 2018
Response from Chantisse on 9 Aug 2018
Thank you for taking the time to write us a review. Location is everything & boy do we have it here at Sunrise Beach Club. Our staff works very hard to ensure that all of our guests have a great stay with us. The pools and villas are cleaned daily. We do appreciate your review. Have a wonderful day!

8/10 Good

Efthymios

Liked: Cleanliness, staff & service, room comfort
The rooms are dated. However, clean.
Stayed 4 nights in Jul 2018
Response from Chantisse on 1 Aug 2018
Thank you for your review of our property. Our staff works very hard to maintain a clean environment for our guests. Our property is under constant renovation. We appreciate you taking the time to write a review. Have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place if you love the beach
would not go there if you plan on using Atlantis water park too much money not a lot to do with kids
Stayed 5 nights in Jun 2018
Response from Chantisse on 2 Sept 2018
Thank you for taking the time to review our property. Our property is located on one of the more beautiful beaches in the Bahamas. Most of the tour companies offer a pickup and drop off service. Suggestions on things to do can be given at the front desk. Thank you so much for your review & have a wonderful day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place next to the beach. We really enjoyed our vacation at Sunrise. We will definitely come back there!
Stayed 5 nights in May 2018
Response from Chantisse on 4 Jun 2018
Thank you for taking the time to write a review of your vacation with us. We are happy that you enjoyed your stay. We are located on one of the more beautiful beaches in The Bahamas. We do hope that you will return to visit us again. Once again, thank you for the review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2018
Response from Chantisse on 4 Jun 2018
Thank you for staying with us! Please keep us in mind for any future vacation plans you may have. Enjoy the rest of your day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful place,unfriendly office staff
The staff in the office were VERY stand offish... we ALWAYS felt as if we were putting them out with any and all questions about activities on the island or abroad. You will need to drink bottled water and, although they sell it there, you have to buy it at the office from these people who have to actually get out of their chair to get it for you, boohoo!!! Beautiful place otherwise,great pool and right on the ocean!
Stayed 9 nights in Apr 2018
Response from Chantisse on 30 Apr 2018
Thank you for your review of our property. Our office staff work very hard to assist guests with any questions or issues that they may have. We are happy that you enjoyed your stay at our hotel. We appreciate your review of our property. Have a great day!

8/10 Good

greg, amarillo

Liked: Staff & service, property conditions & facilities, room comfort
First time at Paradise island
Enjoyed the residential feel of the area, yet close walking to Atlantis. Nice to have restaurant on premises. Food was good. Studio villa with bedroom up using winding stairs, which was difficult to get luggage up. Cramp feeling around pool, but property well maintained considering it age. Office staff pleasant and helped arrange Early taxi to airport.
Stayed 3 nights in Apr 2018
Response from Chantisse on 25 Apr 2018
Dear Greg, Thank you for your review of our property. We pride ourselves on our location. Viola's Bar & Grill which is our onsite restaurant is a hidden gem. Our maintenance staff works very hard to ensure the upkeep of our property. The front desk agents appreciate your kind words. We hope that you would keep us in mind for any future plans that you may have to visit the Bahamas. We do have a few one bedroom villas that do not have the winding stairs. Once again, thank you for your review. Have a great day!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location, close to beach
Accommodations are decent but not upscale for the price and in relation to nearly Atlantis. Quiet location connected to the beach with two pools. Kitchen facilities are helpful for families looking to save money. Come here if you want to be on the beach and not part of the Atlantis experience and only if you can get a good deal.
Stayed 1 night in Apr 2018
Response from Chantisse on 16 Apr 2018
Thank you for your review of our property. We pride ourselves on our location. We appreciate you taking the time to write a review of your stay with us. We do hope that you would come and visit us again. Have a great day!

8/10 Good

Deb, Michigan

Liked: Staff & service
Disliked: Room comfort
Great location
Great location and the staff was friendly. The villa we stayed in (102) needed updating. The furniture was very uncomfortable BUT it was clean and had everything we needed. It was a a very short walk to Atlantis , grocery store and restaurants. The beach was very close walk and just beautiful ! FYI You cannot see the beach from the villa
Stayed 5 nights in Feb 2018
Response from Chantisse on 27 Mar 2018
Dear Deb, Thank you for taking the time to review your stay with us. We are sorry to hear that the furniture was uncomfortable. Our housekeeping department works very hard to provide a clean and comfortable environment. Our location is a prime one! Even though our property is an ocean front property due to the way it is built only the 3 - 5 bedrooms would be ocean view or ocean front. Once again, thank you so much for your review. Have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very comfortable 2 story villa just a short walk to the beach! Nice little kitchen and patio, and beautiful beach. Will definitely return!
Response from Chantisse on 27 Mar 2018
Dear Michael, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We are very proud of our location and the beach that is our backyard. We look forward to having you stay with us again. Have a great day!

10/10 Excellent

Kelly, Ipswich Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villas on the beach!
The Sunrise Beach Club and Villas was a great place to relax and enjoy the beautiful beach. The pool was very nice and close to the restaurant. Our villa had one bedroom, 2 baths, a balcony and a full kitchen. The staff was friendly and helpful. We had a wonderful visit and look forward to going back!
Stayed 2 nights in Dec 2017
Response from Chantisse on 23 Jan 2019
Thank you so much for your wonderful review. We just love it when our guests have a great visit with us. We would love to host you again! We appreciate your taking the time to write about your stay with us. Have a great day!