Exterior

Reviews of WelcomHeritage Ramgarh

3 out of 5
WelcomHeritage Ramgarh
The Quila, NH 73, Near Sector 28, Ramgarh, Panchkula, HR

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

P

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice hotel but not in Winter.
We stayed in a very cold spell in January, suite was lovely with very comfortable bed but bathroom had no heating, despite asking at reception on three occasions no attempt was made to provide a portable heater. This made the bathroom unusable.
Stayed 3 nights in Jan 2024
Response from Chandragupt Maurya on 21 Jan 2024
Dear Guest,Namaskar!!At the outset, allow me to thank you for your patronage towards WelcomHeritage Ramgarh Panchkula.We appreciate you taking out time review us and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.I urge your benevolence in not allowing this experience to color your impression of our usual standards and services and would like to offer you a complimentary upgrade on your next stay with us.Your feedback has been shared with the concern areas and addressed accordingly.We look forward to have you staying with us in the future and allowing us to take care of you in the manner that you so rightfully deserve.Request you to please contact undersigned via phone or e-mail to book your next stay at WelcomHeritage Ramgarh.Thanks & Warm Regards,Chandragupt MauryaGeneral ManagerT - +91 7529074545W - cgmaurya@ramgarhheritage.in

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chandragupt Maurya on 20 Jan 2024
Dear Guest,Namaskar!We appreciate you taking out time to rate us on this forum.It is our constant endeavor to provide high quality services and experience to every guest at our hotel.Thank you & looking forward to welcome you again.Warm regards,Chandragupt MauryaGeneral Manager

10/10 Excellent

san, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, small boutique hotel with well preserved heritage.
Stayed 1 night in Sep 2023
Response from Chandragupt Maurya on 19 Jan 2024
Dear Guest,Namaskar!It was a pleasure to have you stay at WelcomHeritage Ramgarh and I thank you for sharing such a wonderful review.Ramgarh Heritage reflects the setting of a Palace at the serene location with all modern amenities & facilities. The property gives a royal touch while you stay and move around the areas with a Historical Information.We are delighted to note that you liked the Heritage Hotel and had a comfortable stay with us. Your feedback will be shared with the team, which further inspire them to keep doing great job.Thank you and look forward to welcoming you back again.Best Regards,Chandragupt MauryaGeneral Manager

2/10 Terrible

Kantubhai

Stayed 2 nights in Aug 2023
Response from Chandragupt Maurya on 21 Jan 2024
Dear Guest,Namaskar!At the outset, allow me to thank you for your patronage towards WelcomHeritage Ramgarh Panchkula.We appreciate you taking out time to rate us and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.I urge you to kindly apprise us with further details which made you unsatisfied with our services & hotel so that we can address your concern and work on areas of improvement.We look forward to have you staying with us in the future and allowing us to take care of you in the manner that you so rightfully deserve.Warm regards,Chandragupt MauryaGeneral Manager

10/10 Excellent

Kulvinder kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe of the hotel was absolutely what we were looking for. I booked this hotel to celebrate my husbands surprise 50th birthday. Not over crowded away from the city. Staff was so polite, kind and respectful. Breakfast was great. Choice of hot food was great. We had a birthday meal at the hotel too and again choice of food was fantastic. All the dishes that we ordered were lovely. We had reserved the private room for the evening and we had a member of staff dedicated to wait on us all evening, We had full privacy which was lovely. Building it self was so beautiful, lovely historical property, with so much of the original palace kept in tact. We all as a family of 5 would highly recommended this hotel. We made som beautiful memories.
Stayed 2 nights in Aug 2023
Response from Chandragupt Maurya on 19 Jan 2024
Dear Guest,Greetings from WelcomHeritage Ramgarh!Thank you for your kind feedback.It was a pleasure to have you stayed with us and I am delighted to note that we were able to make your visit a memorable one.We are happy to know that you liked the Property, Personalized services rendered by our service team & Fantastic food prepared by our Chefs.At Ramgarh Heritage, our team is always ready to make the guest feel & experience the Royal intimacy.Ramgarh Heritage reflects the setting of a Palace at the serene location with all modern amenities & facilities. The property gives a royal touch while you stay and move around the areas with a Historical Information.Your comments are very encouraging and will inspire us to scale greater heights towards excellence.We value your patronage and look forward to welcoming you back at Ramgarh Heritage soon.With kind regards,Chandragupt MauryaGeneral Manager

10/10 Excellent

Vishal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal vibes
Awesome property. Vintage feel with modern amenities. Live music in the courtyard in the evening. Ancient tree right on the premises. Truly royal vibes
Stayed 1 night in Jun 2022
Response from Akshit on 23 Aug 2022
Thank you for reviewing us. We are happy to know that you had a great time at WelcomHeritage Ramgarh and enjoyed all the amenities. We look forward to welcoming you again. Thank you once again for your kind review.