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Reviews of La Isabela Suites

3.5 out of 5
La Isabela Suites
Main Building, Calle 9 Este, Near Plaza Bolivar, Panama City

Reviews

9.8

Exceptional

Rating 10 - Excellent. 98 out of 106 reviews" "
Rating 8 - Good. 5 out of 106 reviews" "
Rating 6 - Okay. 2 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oral

Liked: Cleanliness, property conditions & facilities
Nestled in a prime location, this hotel is a stone’s throw away from an array of superb dining options. The area around the hotel is pleasantly walkable, allowing us to explore the vibrant surroundings at our leisure. As for the hotel itself, it maintained impeccable cleanliness throughout our stay, adding to the overall comfort and pleasure of our visit. Highly recommended for anyone looking to enjoy the best of Panama City with convenience and style
Stayed 1 night in Dec 2023

6/10 Okay

Darya

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
La Isabela Suites is beautiful but we ran into several problems with our unit. There was no water! phone and iPod didn’t work to communicate that issue with concierge. I have to say that Jose was the most accommodating person I have ever seen. He was so helpful, kind, and patient to relocate us to different hotel. Because of Jose I am leaving a nice review.
Stayed 1 night in Feb 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is spectacular. 2 separate bedrooms, 2 baths, and a full kitchen with a living room, not to mention a balcony overlooking the street and a beautiful shared courtyard along the side of the suite! And Jose was fantastic checking us in, giving us great suggestions for things to do in this historic district (Casco Viejo). This was our lodging for our last night in Panama, and it was truly the icing on the cake for a great vacation. Hopefully we make it back to Panama many more times, and if we do, we'll stay at La Isabela each time and for way more than one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property. The main building is in the perfect location. Very close to excellent restaurants, the museums, and great shopping. So happy that I stayed in the Casco Viejo area. . .what a great experience. I was traveling alone and felt very safe in the area. My room was exceptional. Spacious and clean. The staff is very friendly and helpful. Highly recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. Management was extremely accommodating when we ran into some challenges in checkin and with the air conditioning. The rooms were funky and idiosyncratic in a good way. I’d stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

JoDon, Charlestown

Stayed 1 night in Dec 2023

10/10 Excellent

Cathryn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We would definitely recommend La Isabela to anyone looking to stay in Casco Viejo. The attention to detail from the fellows at the desk was outstanding. They went over and above to help us out during our stay. The suite was lovely and quiet. Beds are quite comfortable as well.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The only thing we would change isthe length of our visit to stay longer! Perfect locatiom, beautiful accommodations! I highly recommend this property!
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The property was beautiful - with a really nice inner courtyard as well as a balcony facing the streets. There was a full kitchen and all the necessary utensils, etc. in our two bedroom suite. The two bathrooms were clean and large and all rooms were beautifully decorated. The front desk staff were very friendly and helpful and arranged a day tour for us. This is an excellent place to stay in Panama - we highly recommend it.
Stayed 3 nights in Oct 2023

10/10 Excellent

debra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Ann

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was spacious, clean, comfortable and quiet. The staff were beyond welcoming and helpful and the location was perfect for strolling around Casco Viejo with lots of dining and shopping options nearby. Highly reccomend!
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, well-equipped apartment in a great location.
Stayed 5 nights in Oct 2023

10/10 Excellent

Shelley

Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel, Mesa

Liked: Cleanliness
Stayed 3 nights in Sep 2023

4/10 Poor

David

Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
We only stayed one night but really enjoyed our stay. The front desk staff is awesome and the room was very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2023

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Huge apartments, great staff and perfect location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Cason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La IsabelaSuites exceeded our expectations! It was huge, had a wonderful view, was beautifully decorated and so clean! The staff was excellent and very helpful. We would recommend staying here to anyone! We truly enjoyed our suite.
Stayed 1 night in Jun 2023

10/10 Excellent

emilio

Travelled with group
Liked: Cleanliness, room comfort
WONDERFUL OKD COTY HOTEL
The hotel is in the middle of old city, Panama, walking distance to many cafés and restaurants. Our two bedroom suite was gigantic, and in very good shape. My only warning to anybody with mobility issues is that there is no elevator but to me it was not an issue. I will give six stars if I could. Highly recommend without reservations.
Stayed 1 night in Jun 2023

10/10 Excellent

Suzan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So cute and spacious! with lots of old world charm. The staff was so friendly and helpful. It was a great experience!
Stayed 2 nights in Jun 2023

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property has a few suites, situated in a multi floor building. The suites were clean and well furnished. It is in a very good location in Casco Viejo. The staff was very helpful during our stay with assisting with several requests because we got sick. :(
Stayed 1 night in Apr 2023

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property in the middle of the historic district of Panama 'Caso Antiguo' The suites are roomy and has a kitchen with fridge, stove, microwave! It has a beautiful courtyard that's shared and a private balcony as well. The front faces a bustling neighborhood and walkable to so many amazing restaurants. Even though it's in a busy area the bedrooms are so quiet and comfortable. Highly recommended!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Anne, Peralta

Stayed 6 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Highly recommend
Highly recommend this boutique hotel. The location was ideal - in a historic neighborhood right next to amazing coffee shops and restaurants. We walked everywhere and even stopped in here and there to drop off anything we purchased and cool off for a bit. The suite was spacious - the pictures don’t do it justice. Each room had an en suite bathroom with comfortable beds. The living room and kitchen were large. The AC worked really well. The four of us felt very comfortable. The service was spectacular. We arrived at 7 am and the hotel sent a driver to get us from the airport. They even allowed us to rest up and shower in another suite before our room was ready. Very communicative and attentive. All their recommendations for food/coffee was excellent. We really enjoyed our stay in Panama and would recommend this hotel to everyone.
Stayed 4 nights in Jan 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The communication with the property before we arrived was excellent. They sent a driver to pick us up for a fee and they delivered us to the cruise ship terminal. Both fees were well worth it. Gave us recommendations for restaurants and stores near by. There were two huge bedrooms with baths and the main room was very large with kitchen and coffee maker. We loved the place, people who worked there and highly recommend it!

10/10 Excellent

Maxwell

Liked: Cleanliness, room comfort
Perfect Hotel
The hotel is in the perfect location. You are right in the middle of old town and able to walk to all the sights and great places to eat. The hotel is spotless and the staff are very helpful. Upon checking in I was provided with a map of old town, recommended places to eat, etc. It was wonderful having a coffee maker and milk provided each day in the room. This is not your typical sterile hotel but is full of old world charm and architecture which makes the stay extra special. The hotel manager Andres could not have been nicer and more helpful. Highly recommend this hotel as a wonderful place to stay!
Stayed 6 nights in Dec 2022

10/10 Excellent

thomas

Stayed 3 nights in Nov 2022

10/10 Excellent

Lee Ann

Liked: Cleanliness, room comfort
Wonderful Property an Management
Excellent property and wonderful management! Andres made everything so easy for us - arranging transportation, introducing us to the property and neighborhood and giving us excellent dining suggestions. The neighborhood is so vibrant and walkable. Had a fabulous time here!
Stayed 3 nights in Nov 2022

10/10 Excellent

Judith Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location with charm and convenience. Spacious suite and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La Isabela Suites are absolutely beautiful! Very clean and safe and excellent customer service by the Suites staff! Highly recommend if staying in the area.
Stayed 1 night in Sep 2022

10/10 Excellent

Kristina, Dulles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would absolutely stay again!
Stayed 1 night in Sep 2022

10/10 Excellent

Dory

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!! The staff was incredibly helpful and the rooms were huge! Bed and sheets were very comfortable and the balconies really make for a relaxing experience. There are many local places to eat within 5 minutes. Easy to walk around and La Isabela was perfect for our family with kids. Will absolutely come back.
Stayed 1 night in Aug 2022

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super hospitable and communicative! Andres is very attentive and makes sure to address any needs you have.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Unforgettable!!!
Just a few words to describe my stay: Incredible, Amazing, and Awesome!!! The hotel is magnificent! The perfect location, clean, spacious, perfectly appointed and just plain beautiful. No hotel no matter how incredible can be the best of the best without having the most kind, caring, and responsive staff and here they have found them! Andres and Ana assisted me with every single little detail, including my bucket list visit to the Panama Canal, and made my stay unforgettable. I cannot wait to visit again in December during Panama's summer. For me, there is no place to stay but La Isabela Suites! Thank you Andres and Ana! You two are amazing! Sundi
Stayed 3 nights in May 2022

10/10 Excellent

Liana

Travelled with group
Liked: Cleanliness, room comfort
Loved it
My friends and I absolutely enjoyed our stay. The accommodations were perfect for our group (2 bedroom/2bath) and we loved the location. Andres and Anna were extremely helpful with scheduling rides/tours and informing us of all the best restaurants/bars/attractions within walking distance of the hotel. Andres even helped us order a pizza for delivery since we didn’t speak Spanish. I’d definitely recommend staying here!
Stayed 6 nights in May 2022

10/10 Excellent

ELIZABETHj

Liked: Cleanliness, room comfort
Perfect home from home in Casco Vieja
Spacious apartment with balcony over delightful square. Exceptionally helpful staff.
Stayed 3 nights in May 2022

10/10 Excellent

LINDA A

Travelled with family
Liked: Cleanliness, room comfort
This is the place to stay in Casco Viejo!
The property manager was very concerned that our stay at La Isabela Suites was what we expected. His attention to details was excellent. Our suite met our expectations and more. I highly recommend staying here while staying in the Casco Viejo neighborhood of Panama City.
Our balcony with a view of the courtyard
Front bedroom
Front entrance
Rear bedroom
Stayed 2 nights in May 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, room comfort
Outdoor courtyard is amazing
Really great suite -- awesome outdoor courtyard for hanging outside, and a spacious and comfortable common area to eat, drink, and gather inside. The concierge was very helpful preparing us to explore, giving us great lunch and dinner recommendations, and arranging transportation to the airport. Only caveat: it's in a lively, noisy part of the old city and the party noise outside is sometimes quite loud.
Stayed 1 night in Apr 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious and excellent location. Helpful staff.
Stayed 2 nights in Mar 2022

10/10 Excellent

Tiffanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing room, balconies clean, great service! They even open the door when they hear you coming down the steps!
Stayed 2 nights in Feb 2022

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved everything..excellent service.professional and personal..went above and beyond for us..big thank you to Andre for everything...loved the apartment and rhe location
Stayed 6 nights in Feb 2022

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La Isabela was a great place to stay while visiting Cisco Viejo aera of Panama, We were in a 2 bedroom suite that was very well appointed and the staff was most attentive. Does not have a pool which would have been nice after a hot afternoon exploring the aera and road in front was b bit busy and noisy but I think that would be the case with most accommodations in the area. Recommend dealing directly with hotel versus Expedia.We tried to contact Expedia for 2 days regarding an issue prior to check in and were unable to reach them. In the end called hotel directly and was immediately able to resolve issue.
Stayed 2 nights in Feb 2022

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Heaven on Earth
If you are looking for a relaxed place to spend some quality time in Panama City definitely give La Isabella Suites a try. Andres went out of his way to make us feel like royalty every minute of every day. He helped us with our tour evaluation and went the extra mile to keep up with our tours to make sure they went flawless. A definite five star stay for our 30th anniversary!!!
Stayed 5 nights in Nov 2021
Response from La Isabela Suites on 21 Dec 2021
Dear Mr. Hart, Thank you for your kind review. It was a pleasure to have you as our guest. Please remember that the doors of La Isabela Suites are always open for you. We wish you the best! Con nuestros mejores saludos, Andres

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Andres, the manager, is super-helpful and will go out of his way to ensure you have a good time. The location In Casco Viejo is great and the rooms are very comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and luxuriously decorated. The courtyard was lovely and a nice place to visit and rest in the afternoon. The staff and management were thoughtful, took care in planning our excursions and drivers. As no one was in our suite when we arrived early morning, they allowed early check in at no cost. It is so conveniently located by restaurants and a grocery store. Sunday morning was delightful to hear all of the area church bells. You are near the long park/causeway along the water with many benches and a running lane. It was very safe. It was quiet at night.
Stayed 2 nights in Feb 2020
Response from La Isabela Team on 10 Feb 2020
Thank you for taking the time to share this review with us! We are happy to hear you enjoyed your stay with us and appreciated the cultural value of the restored building and Casco Antiguo. Thank you for your wonderful comments of our staff and thank you for choosing la Isabela suites. We will be waiting for you on your next trip to Panama City. Best Regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Casco Viejo
Very pleased with our hotel. Service and location was excellent. Would definitely stay again.
Stayed 4 nights in Jan 2020
Response from La Isabela Team on 27 Jan 2020
Thank you for your lovely review. We are glad you had such a great stay with us. Thank you for choosing la Isabela suites! You are always welcome at any time. Best regards.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment
Excellent location, very helpful and friendly staff nothing was too much trouble. The rooms were beautifully furnished and we had a stunning patio. Would recommend to stay here.
Stayed 4 nights in Dec 2019
Response from La Isabela Team on 30 Dec 2019
Dear Ms. Christine, It has been a great honor to have you and your family as our guest on your visit to Panama. Our goal is to make the stay of our guests an unforgettable experience. We want you to feel like home. Thank you for your wonderful comments of our staff and thank you for choosing la Isabela suites! You are always welcome at any time. Best regards.

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from La Isabela Team on 30 Dec 2019
Thank you for staying at La Isabela Suites. Best Regards.

10/10 Excellent

Ruth

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019