Balcony
Check availability

Reviews of Hotel Ojos del Rio

3.5 out of 5
Hotel Ojos del Rio
calle 41 este, Panama City, Panama

Reviews

8.2

Very good

Rating 10 - Excellent. 201 out of 577 reviews" "
Rating 8 - Good. 242 out of 577 reviews" "
Rating 6 - Okay. 90 out of 577 reviews" "
Rating 4 - Poor. 24 out of 577 reviews" "
Rating 2 - Terrible. 20 out of 577 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great but next door at the corner there is a house getting gutted it looks bad
Stayed 3 nights in Apr 2024

10/10 Excellent

Aldrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Alexsandro

Stayed 1 night in Apr 2024

10/10 Excellent

Denicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and walking distance to the metro station
Stayed 4 nights in Mar 2024

6/10 Okay

Meena

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was not appealing, neither the coffee but I feel maybe you get what you paid for. The hotel prices are very reasonable so you cant go wrong. The room size was not bad at all. The beds were comfy but no hot water, it was just luke warm which was fine for me but not for my husband, he likes hot water and showering was not pleasant for him unfortunately.
Stayed 8 nights in Mar 2024

4/10 Poor

Kwok Fung

Disliked: Cleanliness, amenities
The hotel is old and dated. The room is small and I saw small bugs and cockroaches in my room. There is no fridge or anything else. The breakfast is very limited and everyone is waiting for the omelette to be made one by one. During my 3 days stay, there was no hot water for the whole building. Stay away if possible. The only good thing about this hotel is the locaion, its a block away from metro (if you use it) and 2 blocks away from supermarket Reys.
Stayed 3 nights in Mar 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in close vicinity to Santo Tomas Station, so easy access to the metro train
Stayed 4 nights in Mar 2024

2/10 Terrible

Brent

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was horrible when we checked in the bed didn't have sheets we had to go to the reception to notify them then for the 3 of us we only had 1 towel and we had to go to the reception again, there is absolutely NO hot water the towels were smelly the TV stations were all Spanish and the breakfast was horrible, we were force to check out by 4pm even though we arranged a late check out and the reception demanded that we come downstairs and pay for a 15$ extension, I definitely will not stay here or recommend anyone
Stayed 3 nights in Feb 2024

4/10 Poor

J

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for shower's The safe didn't work There was a problem opening the room door. I had to move to another room The bathroom floor was dangerously slippery. ...
Stayed 7 nights in Feb 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay esp for the price
Stayed 3 nights in Feb 2024

6/10 Okay

Charlton

Travelled with group
We booked a room with 3 beds. But when we came we were put in a room with 2. Staff added a bed, which was helpful.
Stayed 1 night in Feb 2024

4/10 Poor

LUCIANA

Business traveller, Travelled with partner
Like personal, dislike property and surroundings.
Stayed 2 nights in Jan 2024

8/10 Good

Jodian

Liked: Staff & service, amenities
Room had a odor receptionist was very helpful and changed my room and was very pleasant
Stayed 5 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and great value! I would stay again.
A nice, clean, economical place in a decent location. Service was great and the rooms are well kept. My only concern was that I found it loud at nights as the windows were older so there was no way to shut out th ed noise. The air conditioner did a fairly good job of drowning out the noises.
Stayed 5 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y limpieza
Stayed 4 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Stayed 1 night in Jan 2024

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just got one issue with the door
Stayed 4 nights in Jan 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

8/10 Good

Felice

Liked: Cleanliness, staff & service
2.5 star hotel not 3.5
This hotel is a 3.5 stars but by American standards its a 2.5 star hotel. Pros - nice restaurant on the rooftop with decent food. The staff is really attentive. 2 min walk to a very nice grocery. Good wifi. About a 10 min uber $4.50 ride to old town. Cons - black mold growing up the wall in some rooms. Construction on the 4th floor that starts before 9 am on the weekends. Hard beds. Sometimes the water gets hot.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alanys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ruslana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for the price! The staff is responsible and very professional! Stayed here for 3 nights! Great location close to metro and stores! Offers good breakfast! Felt safe at this hotel! Overall such a great experience! When I come back to Panama will definitely stay here !
Stayed 1 night in Dec 2023

6/10 Okay

Sophia

Travelled with group
Disliked: Staff & service
Dont really like the area
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel!
Nice hotel, very friendly staff. The room could do with a bit more maintenance, but overall it was nice. Aircon was super high in common areas which is a shame for the environment. Surrounding areas felt safe as a female solo traveler.
Stayed 2 nights in Dec 2023

10/10 Excellent

Acirema

Stayed 2 nights in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for a budget traveller
I was always greeted with a warm smile at breakfast each day. The hotel is ideal for anyone on a budget and a short stay in Panama. Metro stop and a huge supermarket very close by. My room was also very clean and spacious.
Stayed 5 nights in Oct 2023

10/10 Excellent

leida

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood could be intimating but the hotel was safe they have security person 24/7 armed. It was very closed to zona Franca” shopping as wholesale, the parking was gated also, they have their own restaurant on site, employees were very friendly and informative, thanks it was nice we were 3 people but the room have bed for 5
Stayed 3 nights in Oct 2023

8/10 Good

Lora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was good but they need an upgrade in patio furniture..
Stayed 7 nights in Sep 2023

8/10 Good

RENE J SANCHEZ DE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me a extra $5 to check into my room one hour early which was not a good start considering the room was ready anyway. The breakfast was good value at just over $5 and restaurant staff very good. The Restaurant is open 24 hours which is good. The Hotel manager was very friendly and sorted out a steak meal that was not up to standard . House maids were friendly and do a good job by the cleanliness of the hotel. Receptionist spoke reasonable English and were always willing to help. The Hotel was quiet at night. This Hotel is good for the money charged. Stayed another night on my return from Cuba.
Stayed 4 nights in Jul 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. Not so close to many restaurants. House maid was friendly and does an excellent job. Manager very helpful.
Stayed 1 night in Aug 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

8/10 Good

Haifei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is cheap
Stayed 1 night in Jul 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

8/10 Good

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location near Metro line. Relative close walk to Cinta Costera. I didn´t feel any danger.
Stayed 5 nights in Jul 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

10/10 Excellent

Cavel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the property,only downside was that there wasn't a pool but still good. I adore the receptionist Ruth, she was very friendly, patient and professional 👍
Stayed 2 nights in Jul 2023
Response from Yeni on 22 Aug 2023
Hola, Muchas Gracias por su comentario!

10/10 Excellent

Jesenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Una propiedad hermosa, limpia y en una gran localidad,.cerca de la.ciudad y lugares de interés.
Stayed 1 night in Jun 2023

10/10 Excellent

ALBERTO JORGE GONGORA

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

10/10 Excellent

Patrick Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
excellent services
Stayed 3 nights in May 2023

8/10 Good

Orlando

Stayed 2 nights in May 2023

6/10 Okay

Hendrick

Stayed 1 night in Apr 2023

10/10 Excellent

Arismendy Bienvenido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Jeffrey, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2023

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a comfortable stay at this hotel at a very reasonable price.
Stayed 4 nights in Apr 2023

6/10 Okay

Mark, San Diego

Stayed 1 night in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful.
Stayed 1 night in Mar 2023
Response from Yeni on 28 Mar 2023
Muchas gracias, le esperamos pronto!

8/10 Good

Vera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Yeni on 26 Mar 2023
Muchas gracias por su puntuacion! los esperamos pronto

4/10 Poor

Grace

Liked: Cleanliness
Disliked: Staff & service
Go somewhere else if you can…
You get what you pay for. Bad service. Not very friendly. Don’t expect much.
Stayed 7 nights in Feb 2023
Response from Yeni on 27 Feb 2023
Hello, Mrs. Grace, can you tell us a little more about your experience with the reception? we stay tuned

4/10 Poor

Ximena, New Hyde Park

Travelled with family
Disliked: Amenities, property conditions & facilities
No pool. Google Pict show pool. No water no drinks in fridge. , tv wasn’t working call twice for repair finally last day they call them for towels 1 st day never get extra towels. People was friendly thou , many noise around! So dirty around the property. Restaurant was okay. . Very disappointed 😔
Stayed 4 nights in Feb 2023
Response from Yeni on 21 Feb 2023
Hello, how are we sorry that in google there are photos under the name of hotel ojos del rio with pool, but as we can see they are hotels from other countries, not from PanamaWe are sorry for the inconvenience you had during your stay! we hope to improve for all our customersgreetings