Travel to Al Hili

Wonderful staff and great service. Very clean and nice.

Clean room, comfortable bed, nice balcony. Nice bath, and seperate shower. Lovely pool and beach area. Breakfast buffet with lots of options, would have liked some pork bacon.

Huge, clean suite with very comfortable bed. Seperate bath and shower. Huge bathtub, might be difficult for some people to get in & out of the bath as the sides are very high as the suite bathtubs are large, freestanding oval things not the mire common rectanglular style.

Good sized rooms, in a safe and accessible location, easy for car service and sights. Pleasant staff. Room had a balcony with an amazing view, all the facilities of the room are good, though some space issues in bathroom. This is not a business hotel, so plug sockets, phone charging points are NOT easily accessible in room. F&B - OK, Breakfast can be a little chaotic in either restaurant. Lifts are slow and take time be prepared for queues. Pool area very busy, but pleasant enough for a few days.

Overall a nice hotel but customer service was actually quite poor. Valet was great. Check in person cold and a bad first impression. Hotel staff on phones in foyer whilst I was waiting to check out in a queue. Should be better for the price