Travel to Palm Jumeirah

The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe.

Very nice and clean hotel

Excellent customer service.

Our third time staying at the Gevora hotel. Cannot fault their excellent customer service.. They go above and beyond for their guests.

We stayed at the Hotel Riu for one week. Overall, it was a good hotel and we enjoyed our stay, but there were a few things we didn’t like: • The bathroom design was not very convenient. The walls were made of glass, so if someone used the toilet or shower at night, the light and shadows were visible in the room, which felt uncomfortable and awkward. • There was an unpleasant sewage smell coming from the bathroom, even though the room itself was clean. • The building looked older than expected. We were told it was only about five years old, but it felt more dated. • The bed linens were very clean, but the chemicals used in the laundry caused skin irritation for us. We ended up buying our own sheets to use. Other than that, everything else was acceptable. Transportation was a bit expensive since the hotel is far from the city, so taxi rides added up quickly. The buffets were good, and we also tried the Lebanese and Italian specialty restaurants. However, they didn’t feel very different from the main buffet—many dishes were repeated and there weren’t many unique options. In general, it was a pleasant stay, but with a few issues that could be improved Also WiFi was good but What’s app and Telegram does not work in Dubai