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Reviews of Albergo Cavour

1 out of 5
Albergo Cavour
Via Alessandro Manzoni, 11, Palermo, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 141 reviews" "
Rating 8 - Good. 57 out of 141 reviews" "
Rating 6 - Okay. 12 out of 141 reviews" "
Rating 4 - Poor. 0 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the railway station with direct trains to the airport owner was nice would book again
Stayed 2 nights in Mar 2024
Response from Maria on 17 Mar 2024
a sincere thank you to a perfect customer

10/10 Excellent

Port

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location Near Train Station
Nice B&B with a comfortable room and breakfast delivered to your room.
Stayed 2 nights in Sep 2022
Response from Maria on 15 Oct 2022
Thank you very much for your review

8/10 Good

ALAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the train station
Stayed 2 nights in Sep 2022
Response from Maria on 14 Oct 2022
Thanks for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept and lovely service
Maria is very lovely, and very good overall value for money.
Stayed 1 night in Jul 2022
Response from Maria on 31 Jul 2022
thanks for this wonderful review

10/10 Excellent

Håvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Maria on 10 Jun 2022
Grazie per il suo feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for what you pay!
It was a really good stay! It’s a great hotel for the price you pay. For the check-in I would only improve the communication in English but overall we understood each other.
Stayed 1 night in Oct 2021
Response from Maria on 27 Oct 2021
Grazie mille

8/10 Good

Jennifer

Stayed 2 nights in Jul 2021

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER
Everything is perfect, the service is super, and the position of the Albergo is close to the old city centre
Stayed 4 nights in Jun 2021
Response from Maria on 21 Jun 2021
thank you for staying at our facility and thank you for your review

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Maria on 1 Sept 2020
Buongiorno, gentile cliente grazie per la sua recensione

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad room. Location was close to the train station which was good, but the hotel is on the 5th floor. Elevator took us to the lobby but we still had to navigate a very narrow stairway with our luggage. We managed. It was just for one night.
Stayed 1 night in Oct 2019
Response from Maria on 27 Oct 2019
Grazie per la sua recensione

10/10 Excellent

lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom and toilet is huge and the whole place is so clean ! Although the lady who tended to me does not speak English , we both somehow understand each other. It is close to the train station as well as a short walk to all the sights ! Well located
Stayed 5 nights in Aug 2019
Response from Maria on 10 Sept 2019
thank you for your review

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming B&B close to train station
A pleasant and welcoming B&B that's as close to the train station as you can get. Our room was generously sized and was very clean. Breakfast was delivered after submitting an order the night before, which was an interesting twist after the recent continental breakfasts we had been having till then. The host is lovely and kind. The area around the station is a bit scuzzy so do make sure you're aware of the directions and surroundings. The stairs to our room were *very* narrow so definitely make sure you're not bringing heavy or bulky luggage. The shower cubicle is small, but this is Europe!
Stayed 1 night in Aug 2019
Response from Maria on 21 Aug 2019
Hello, thank you for staying at our hotel. Cordially Maria

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Maria on 4 Aug 2019
Grazie per la sua recensione

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Maria on 23 May 2019
Grazie per aver soggiornato presso la nostra struttura

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Friendly Service
We had a great stay in this family-run hotel. The service is excellent and you get very helpful tips. Usually areas close to stations are neither the cleanest nor the safest, but it is different here. Ideally located at the central station, at the entrance to the historic centre and also close to the old harbour. Breakfast is brought to the room, coffee and various types of croissants were of good quality, as you would expect in Italy. I can only recommend this friendly place.
Stayed 1 night in Apr 2019
Response from Maria on 13 Jun 2019
Grazie, la sua recensione è un ottima gratifica per il lavoro svolto

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Maria on 13 Jun 2019
Buongiorno, grazie per la sua recensione.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all. Very pleasant clean room. Great breakfast. Helpful, friendly reception.
Stayed 1 night in Dec 2018
Response from Maria on 25 Dec 2018
Grazie per la sua recensione

10/10 Excellent

VIVIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sicilian hospitality at its best.
How lovely to be in a small, family-run business and not a chain. I really felt that I was in Sicily and getting glimpses of family life. It is so near to Palermo Centrale station that as a couple that don't fly but travel everywhere from England by train it was the perfect find. Although on the fifth floor there is an ancient lift that transports one to reception and a smiling Maria who, no matter what time of day or night, seems there to check one in. We'd asked for a quiet room and that's exactly what we got with a glimpse of the sea. It was huge with comfortable bed, desk, chairs and wardrobe. The bathroom was spacious too with large shower space and hot, hot water. The whole B&B is absolutely spotless and, if one pops back, at any time one sees the family working so hard to make ones stay perfect. Breakfast of cornetti and coffee was delivered to our room at a time we specified. If one turns left out of the front door and left again on the main street one can walk down to the Botanical Gardens and the sea. Turn right on the main road and right again a little further up than opposite the station and one is in a fantastic street market and then further on into the old town. We ate both nights at 'Trattoria Trapani' near the station and had very good meals. It only opens from 7 p.m. until 9 p.m. and the owner is charming. I would thoroughly recommend staying at Albergo Cavour for a slice of Sicilian hospitality.
Stayed 2 nights in Nov 2018
Response from Maria on 15 Nov 2018
Grazie per la sua recensione le sue parole sono un ottimo incentivo per continuare il nostro lavoro.

10/10 Excellent

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a basic but very comfortable hotel, close to the station, just off via Roma. Palermo is easily walkable, and the historic centre is about 15 or 20 minutes along via Roma or via Maqueda.
Stayed 8 nights in Oct 2018
Response from Maria on 25 Oct 2018
Grazie per la sua recensione, ci auguriamo di rivederla presto

10/10 Excellent

Vin&Deb, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, easy, inexpensive, a congenial and helpful concierge, a neat old elevator, what’s not to like?
Stayed 1 night in Oct 2018
Response from Maria on 25 Oct 2018
Grazie per aver soggiornato presso la nostra struttura

8/10 Good

Marco

Liked: Cleanliness, room comfort
It is OK and really cheap!
The hotel is in a good position: less than a minute away from Central station and a few minutes from the city centre. Large and clean room with sea view. Some problem with water and shower. Free but not fast wi-fi. Simple but tasty breakfast. Very cheap price!
Stayed 5 nights in Sep 2018
Response from Maria on 6 Oct 2018
Grazie per la sua recensione, provvederemo a migliorare i problemi che lei ha indicato

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to train station, very clean
Room and public bath very very clean! Easy to find and very near to train station. Its good for an overnight stay
Response from Maria on 16 May 2018
Grazie per averci scelto speriamo di rivederla presto

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is very close to the train station. I chose it as I arrive Palermo late at night and wanted to find somewhere that is easy to find. No complaint about the hotel except the price for the room is quite high compared to other hotels..
Stayed 1 night in Feb 2018
Response from Maria on 7 Mar 2018
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Maria on 6 May 2018
GRAzie per aver soggiornato nella nostra struttura

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - spotlessly clean!
This was a great stay! The Cavour is just one minute from the train station and so not only well-placed for public transport, but within walking distance of most of the sights of Palermo. The room was spotlessly clean (and serviced every day), which I greatly appreciated. The bathroom was fine, with a clean and powerful overhead shower. I paid extra for the breakfast, which was very good value. The family are really friendly and welcoming, without crowding you, and there was no problem with communication. I definitely recommend it!
Stayed 4 nights in Oct 2017
Response from Il Direttore on 22 Oct 2017
Grazie, per aver scelto il nostro albergo, speriamo di rivederla presto.

10/10 Excellent

Sailor, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good budget hotel.
A great budget hotel located in central Palermo near the railway station.
Stayed 1 night in Sep 2017
Response from Maia on 23 Oct 2017
Grazie per aver soggiornato nella nostra struttura, spero di rivedervi presto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent localisation.
The best localisation in the city, clean and no noise.
Stayed 2 nights in Jul 2017
Response from Maria on 15 Jul 2017
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!

8/10 Good

Nick, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to station
Great little hotel Close to station which is very handy for arrival and easy access to the whole city. Definitely great value
Stayed 3 nights in Jun 2017
Response from Maria on 1 Jul 2017
Grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Il Direttore on 10 Jun 2017
Grazie per aver soggiornato nella nostra struttura.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Huge room Nice people good pric
Great location for me as it was near train. And bus I used it to go to all the places I wanted to see
Response from Il Direttore on 30 Mar 2017
Grazie, ò stato un vero piacere averla come ospite, speriamo di rivederla presto. Maria

10/10 Excellent

Elisabete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, secure and very clean
A nice reprieve from the stress of Palermo
Response from General Manager on 12 Oct 2016
Thank you for having stayed at our hotel. Customer satisfaction is our priority. Your opinion is very important to us!

10/10 Excellent

Elizaveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good B&B
Good location close to major sites, excellent breakfast served to your room every morning, very attentive hosts, very close to train station,
Response from General Manager on 21 Sept 2016
Thank you for having stayed at our hotel. Customer satisfaction is our priority. Your opinion is very important to us!

8/10 Good

Alessandro, Gallarate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The staff is friendly and helpful, the room was big enough for two, the location is perfect for travellers. It's a bit noisy, but that's Palermo.
Response from General Manager on 15 Aug 2016
Thank you for having stayed at our hotel. Customer satisfaction is our priority. Your opinion is very important to us! Best regard Maria

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Good little hotel. Location is great - close to station and not too far from main shopping areas. Lift is welcome as it's five floors up. My single room had great big balcony with nice view of train station and towards mountain. Shared bathroom was kept clean.

10/10 Excellent

Jan, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Palermo
I had a lovely time in Palermo and Albergo Cavour served as the perfect place to stay. Conveniently located near the train station the hotel was clean, quiet and secure. My room was airconditioned, had ensuite facilities and was cleaned daily. Staff are very friendly and attentive (the hotel is family run) even with their limited knowledge of English. A sumptuous breakfast is provided at the time you want it and the free WiFi is convenient too. Staff will try to accommodate all requests. I wholeheartedly recommend this hotel to anyone.

8/10 Good

Tina, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
The front desk people were very friendly and helpful. This is a privately owned hotel where they live on site. My only objection is having to go outside of our room to use the washroom and there was a separate bathroom for showers. The room was beautiful and historic.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay for a good price.
The room was great, clean and spacious, but without bathroom. Staff wasn't very kind at first (maybe because of late check-in), but later, the contact was much better. 2 min walking from the station (not sure if the neighbourhood was safe - didn't have time to check it).

10/10 Excellent

Lev, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely is worth the money
Albergo Cavour is located on the 6th floor of an apartment building. Pros: - Great location just a block away from the train station and very close to the major Palermo attractions - Quiet - High ceiling - Balcony (tiny) - Typical Italian breakfast, fresh and always promptly brought to your room at the time you request the day before - Unbelievably friendly and warm staff always willing to help and accommodate your needs even before you are aware of them Cons: - Soundproof is almost non-existent - The room length, width and height are all of approximately the same size - The beds were not comfortable: - the pillows were flat and thin - there’s some sort of a plastic mattress cover underneath the sheets (to prevent body fluid leakages?), which makes the already uncomfortable mattress make annoying sounds with your every move However, the friendliness of the staff makes up for all the little deficiencies listed here, and we would happily stay there again if we ever come back to Palermo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a bargain
Decided to stay at this hotel again because of the great service, convenient location and friendly staff.

8/10 Good

Ka Cheong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and service, perfect location
Perfect location, right outside the central station, staff are helpful and friendly. The only thing I don't quite get is why it is only a one star hotel. With the service, location and everything, I would personally raise it at 2 or even 3 stars. It will probably be my first choice to stay if I travel to Palermo again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we recommend albergo cavour
very convenient location near the train/ bus station ....quiet and large clean rooms with friendly service for an excellent price

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Liegt eine Ecke vom Bahnhof weg, aber keine schöne Gegend. Das Albergo liegt in einem Mietshaus im 5. Stock mit schönem Treppenhaus und nostalgischem Aufzug. Es ist stilvoll eingerichtet. Frühstück wird aufs Zimmer gebracht.
Stayed 2 nights in Mar 2024
Response from Maria on 11 Mar 2024
Vielen Dank für Ihre Bewertung

10/10 Excellent

Ida

Stayed 1 night in Jul 2023
Response from Maria on 18 Jul 2023
Grazie mille

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Maria on 1 Aug 2022
Grazie, per la sua recensione speriamo di rivederci presto.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Maria on 27 Jun 2022
Merci pour votre avis, nous espérons vous revoir l'année prochaine. Salut maria

8/10 Good

oscar jorge

Stayed 1 night in May 2022
Response from Maria on 1 Jun 2022
Grazie per la sua recensione

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not recommended
First the good things: clean room and breakfast in room (due to COVID). Now what should be corrected/amended by the hotel to improve the customer experience. They don't send any pre-stay emails informing guests at all about their rules/conditions (how can we know if they don't inform us beforehand??). In all websites they say they offer parking (paying parking, not free), but that's not correct. We arrived at night (23:00) due to a problem we had with the car and Palermo is not an easy city to drive in or find parking spots. We called them to ask about our parking and the woman on the phone didn't help much, she said they didn't have parking and that she doesn't know where we can park. I asked about ZTL (zona tráfico limitata) as you can get fined if you drive the car into the hotel streets without a permission and other hotels in Palermo have always helped us with the ZTL permission. They didn't help with this either. Luckily we found a parking spot 5 minutes away from the hotel and we walked there. When we arrived no smiles, no nice faces. I asked and they said that their paying parking lot closes at 20:00 and it was 23:00 (they never informed us before) that their ZTL permission is expired and only lasts 6 months, which is weird because again all B&Bs we stayed in Palermo have always helped with that. I wouldn't recommend this place to stay. There are many places to stay at this price in Palermo and you will get welcomed with a smile and good assistance.
Stayed 1 night in Jan 2022
Response from Nazarena on 10 Jan 2022
Buongiorno, signor Daniel lei mi ha telefonato 3 volte la prima volta per dirmi che sareste arrivati circa le 21,00 e poi in secondo tempo alle 23,00, alle 22,50 terza chiamata è solo in quel momento mi è stato comunicato che eravate in macchina, ho specificato di essere in z.t.l e di posteggiare al di fuori del perimetro per non essere multati. Nel nostro sito e ben chiaro che il parcheggio è privato è che ha un costo di 10,00 euro e che deve essere prenotato in anticipo. Le regole e le condizioni sono chiare e ben scritte sul sito di prenotazione, per qualsiasi domanda o richiesta basta chiamare o scrivere e sono sempre lieta di rispondere con cortesia, mi aspetto che il cliente mi comunichi in anticipo e non 5 minuti prima del suo arrivo che sta arrivando in macchina, per niente bei volti e niente bei sorrisi opteremo prossimamente per un lifting per essere esteticamente accettabili, il prezzo da lei pagato è stato di 45,90 più 1,00 di tassa di soggiorno camera doppia con bagno privato e prima colazione con questo prezzo non capisco perchè abbia scelto la nostra struttura, mi permetto di rispondere che neanche io la consiglio come cliente

10/10 Excellent

sahbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio a tutti molto pulito
Stayed 1 night in Jul 2021
Response from Maria on 3 Jul 2021
Buongiorno, grazie per la sua recensione

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
una notte sola ma indimenticabile
Hotel sorpresa. PULITISSIMO. La proprietaria GENTILISSIMA. Per una tale pulizia e precisione a Londra, Parigi o New York si pagano 700 euro a notte! La posizione e' fantasica ad un minuto dalla stazione centrale.
Stayed 1 night in Sep 2020
Response from Maria on 10 Sept 2020
Buongiorno, grazie per la bellissima e graditissima recensione.

10/10 Excellent

Ermanno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020
Response from Maria on 10 Aug 2020
Buonasera, grazie per la sua recensione, colgo l'occasione per augurarle un buon ferragosto.