Lunch and dinner served
Check availability

Reviews of Santana Hotel Restaurante

3 out of 5
Santana Hotel Restaurante
CL-601 Km 3, Carretera Segovia, Palazuelos de Eresma, Segovia

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 79 reviews" "
Rating 8 - Good. 36 out of 79 reviews" "
Rating 6 - Okay. 17 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Louis, Clayton, NJ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONVENIENT LOCATION
Conveniently located on out skirts of Segovia; about 10 minutes from center by car. Rooms were clean and comfortable and desk clerk was welcoming and helpful with directions for touring Segovia. Easy parking on property. The breakfast buffet was ok but the rolls were stale and I mean quite stale. Overall it was a good value.
Stayed 1 night in Aug 2017

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great out of city stay
It was a good place to stay after a days sightseeing but you would need a car as it is about 15 mins drive away from town .nice comfortable stay

6/10 Okay

Verified traveller

8/10 Good

Lorne, Nebraska USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night hotel near Segovia.
Stayed in this hotel one night while exploring Segovia. The hotel is about 6 km from town, so I only recommend staying here is you have a car. The room and hotel are fairly new and are comfortable. OK for a one night stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel
The room was very nice but location isnt great - next to a main road about 10 mins drive from segovia itself.

8/10 Good

Wilson, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good service

6/10 Okay

Llorenç

Bien

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se portaron muy bien
Stayed 1 night in Dec 2022

4/10 Poor

Vanesa

Stayed 1 night in Nov 2022

4/10 Poor

eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy mal todo
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

María Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, sin lujos pero muy limpio y el trato del personal excelente
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

ANTONIO MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel cerca de Segovia
Esta situado en un sitio encantador.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

Ángela

Liked: Cleanliness, staff & service, room comfort
El Hotel es bastante sencillo, el personal es muy amable eso si! La habitación es sencilla, el aparato de calefacción no tiene mando y te tienes que estar levantado a ponerlo cada rato ya que se desconecta solo a los 2 minutos. En la televisión se ven solo 4 canales, el baño es algo antiguo pero funcional. En general no está mal, pero no es gran cosa.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la limpieza de la habitacion, así como su accesibilidad. lo que menos la calefaccion muy potente y las almohadas muy blandas.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nauzet

Stayed 2 nights in Dec 2019

6/10 Okay

José Luis

Travelled with family
Justita
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena opción entre Segovia y La Granja. Buena calidad a muy buen precio.
Stayed 2 nights in Oct 2019

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento tranquilo y cómodo. Muy recomendable..
Stayed 1 night in Oct 2019

8/10 Good

HECTOR

Liked: Cleanliness, property conditions & facilities, room comfort
hotel cumple con el precio pagado
hotel cumple con el precio pagado, aunque su ubicación está un poco solitaria y alejada de Segovia.
Stayed 1 night in Sep 2019

8/10 Good

Maria Amparo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para ser tres estrellas bien , si te quedas a comer tiene un precio y la cena con el mismo menu sube no lo entiendo.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Difícil el acceso. Complicado. Las habitaciones limpias. El tema de las mamparas de ducha deberían estudiarlo, se llena el baño de agua
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sábado por la mañana, solo había una chica para recepción, cafetería y comedor muy competente aunque da mala imagen para los clientes y repercute en la calidad del servicio. UN DIEZ PARA ESTA TRABAJADORA ¿ Compensa ahorrar un sueldo?
Stayed 1 night in Sep 2019

8/10 Good

vanessa

Liked: Staff & service, property conditions & facilities, room comfort
Muy acogedor y cerca de la ciudad
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Decepcionante para ser un 3 estrellas
La localización esta bien y la limpieza era correcta. La habitación muy poco iluminada, el velux y las bombillas eran insuficientes. Las camas muy pequeñas e incomodas. La atención en recepción bastante decepcionante. Nos denegaron un cambio de habitación a pesar de las quejas. No disponen de amenities de baño, aunque lo indique en el cartel de la habitación.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Me ha gustado la amabilidad y simpatía del servicio, por lo demás es un hotel sencillo y aceptable
Stayed 1 night in Aug 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Hotel funcional, personal tremendamente amable, a 5 minutos de Segovia.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, gracias!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr nettes kleines Hotel mit tollem Personal. Unser Familienzimmer war groß und gemütlich, alles da was man braucht. Gerne wieder!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación familiar para 4 personas muy espaciosa. El baño algo pequeño pero todo correcto.
Stayed 1 night in Jul 2019

10/10 Excellent

José miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento
Hotel correcto
Stayed 1 night in Jul 2019

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Estancia para pasar la noche, muy bien por el precio
Stayed 1 night in Jul 2019

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo según lo esperado
Stayed 1 night in Jul 2019
Response from Oyo Santana Hotel Restaurante on 26 Jul 2019
Estimada Carmen, Primero que todo, muchas gracias por su confianza en OYO Santana y por la valoración dada. Nos alegramos que haya disfrutado de su estancia y esperamos verles de nuevo en nuestro establecimiento! Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from OYO Santana HOtel Restaurante on 26 Jul 2019
Estimad@ anonymous, Primero que todo, muchas gracias por su confianza en OYO Santana y por la valoración dada. Nos alegramos que haya disfrutado de su estancia y esperamos verles de nuevo en nuestro establecimiento! Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto, para poder descansar.
Relacion calidad precio perfecta. A unos minutos de Segovia. En un paraje tranquilo ,ideal para descansar. Tienen que mejorar un" poquito" lo del servicio de cafeteria. Si puedo, volverè.
Stayed 2 nights in Jul 2019
Response from OYO Santana Hotel Restaurante on 26 Jul 2019
Estimado Adolfo, Primero que todo queremos darle las gracias por haber elegido OYO Santana para su estancia. Le agradecemos encarecidamente sus comentarios y los tendremos en cuenta a la hora de seguir mejorando día a día. Quedamos a su disposición y esperamos tenerlo nuevamente en nuestras instalaciones. Saludos cordiales

10/10 Excellent

jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad a precio justo
Cómodo, tranquilo, agradable, cercano a Segovia
Stayed 1 night in Jul 2019

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Sergio Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ya es la segunda vez que voy
Está muy bien ubicado, para acercarte a Segovia en un momento. Muy amables, muy nuevo , buenas instalaciones y muy buen precio
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Oyo Rooms on 3 May 2019
Gracias por sus comentarios. Saludos

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno calidad precio, fácil de llegar y de aparcar.
Stayed 1 night in Apr 2019
Response from Oyo Rooms on 3 May 2019
Gracias por elegirnos. Saludos

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicaciin perfecta La Granja y Segovia a 3 km La habitacion impecable y el servicio de recepcion inmejorable. Muy limpio y el precio excelente
Stayed 1 night in Apr 2019
Response from OYO Santana on 3 May 2019
Muchas gracias por sus comentarios. Nos alegra enormemente que haya tenido una placentera estancia y esperamos poder darle la Bienvenida nuevamente muy pronto. Saludos,

10/10 Excellent

Patrick, Essen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit sehr freundlichem Personal!
Tolles, kleines Hotel in der nähe von Madrid. Das Abendmenü war wirklich sehr lecker! Frühstuck kann ich leider nichts zu sagen, da ich vorher abgereist bin. Preis und Leistung des Hotels sind wirklich unschlagbar!
Stayed 1 night in Oct 2017

6/10 Okay

Francisco, Barcelona

Es un hotel sencillo y economico, pero en las afueras.Iba con desayuno incluido y no dijeron que no nos entraba y nos fuimos sin desayunar.
Stayed 1 night in Aug 2017