Hotel Dekat Palace Theatre

"Gave away our room booked via Expedia. Never contacted us. Got there at 10pm after youth sports games to be turned away despite booking over 6 months ago. Terrible"

"The staff was the best part of this property. They did a great job. This hotel doesn’t have an elevator, so handicap access to the second floor isn’t possible. The water pressure was so bad that my wife couldn’t get the conditioner out of her hair without spending a very long time in the shower. Also, the hot water wasnt hot and would go from kind of warm to lukewarm multiple times during a 10 minute shower. The room smelled like wet dog. There are no tissues in the room. Overall, the stay was...

"Easy and cheerful checkin. The room and breakfast areas were very clean. I did not use the pool, but it look to be just as clean, and there were a couple families enjoying it! I would not only recommend it, I would stay here again!"

"I reserved an accessible room and after confirming this, was not given one at check in. I was informed there was a water leak, so no other accessible room was available but would be “put in one just like it without the grab bars”. The friendly young man at the desk clearly needs some education. The regular rooms are NOT the same. Also, he went looking for a step stool to help with the bed height and never came back. My mother is barely ambulatory. She could not get into the higher beds by...