Hotel berdekatan Istana Toledo-Moctezuma

"The property is in good conditions and it's located at the historic center. We chose it because it was recommended. But our experience was not good from the beginning. The access to the hotel was blocked and we were not informed in advance. We had to call the hotel after trying to get there for over an hour. Then they sent us written instructions through email. At least the instructions included pictures so we can follow them properly (the streets are very narrow with confusing signs). When...

"Booked a superior room, were greeted by an unwelcoming receptionist, who demanded our passports without a hint of a smile and told us we should have informed them we’ve got a dog( cockapoo)?¿ we’re given a room outlooking a busy square with restaurants, traffic. I asked whether we could have a quiet room, where I could open the window for the fresh air - got one with a view of a dirty wall of the"

"Excelente todo 10 de 10"

"The cooking facilities were very good as were the beds; even the pull out couch was comfortable. Should be noted that it's up a fair number of stairs and no elevator. Over all very good value for the money."

"Todo impecable"

"La habitación es pequeñita pero está en pleno centro. En la recepción tienen una cafetera y cuando estuvimos nosotros no habia nadie, pero tampoco hacía falta. Por teléfono y WhatsApp un chico me ayudó en todo y fue miy amable y agradable. Además tuvimos un problema con el acceso restingido a las calles del centro y nos ayudó con esto también. Nos dio indicaciones de sitios para comer y todo. Es un encanto. "

"A equipe foi muito simpática e solícita. A localização e a limpeza também foram ótimas. O único ponto é que a porta do banheiro não veda bem, então quem está no quarto pode ouvir todos os barulhos do banheiro."

"La habitación estaba impecable,personal muy amable,buffet buenísimo,hotel perfecto, impecable y limpio.lo recomiendo un 💯"

"Nós conhecíamos a proposta da acomodação no momento em que a reservamos e, no geral, ela atendeu a nossas expectativas (segurança, limpeza, acesso a cidade, privacidade da acomodação escolhida etc.). Ficamos satisfeitos. Nossa única observação se volta a alguns itens que poderiam estar disponíveis na acomodação, mas não estavam: tapete na área da cozinha americana, pano para pratos, tapete adicional no banheiro etc."

"Las habitaciones, el desayuno y el personal. Todo muy agradable. "

"Very good value for money. Great staff ,very clean and quiet had a good night sleep. "

"El personal muy amable "

"This has got to be one of the worst hotels I have ever stayed in. When we arrived we were directed to a screen outside the hotel to self check in - even though there were two staff on reception. When I complained I was checked in by a member of staff. We had our two dogs with us and access was not easy as there are a lot of dark corridors where the lights are on sensors but do not come on early enough. Because of this I tripped over my dogs lead on the stairs and cut my face"