"Genuinely had a perfect experience with my week staying here! I'm from an area where AC is all but ubiquitous and I run warm, so I was a bit worried about the room being too hot. It wasn't an issue in the slightest! My room was laid out perfectly with a small balcony and multiple windows to capture the winds blowing through. I was perfectly comfortable and my room was equipped with a ceiling and floor fans for the rare times I wanted them. If anyone reading this is like me and reading reviews and worrying about the rooms being too warm, I can genuinely promise my room was never anything other than comfortable.
Aside from the pleasant temperature, everything else was so smooth. I didn't stay at a peak tourist time, but there was always plenty of parking available. Staff were always pleasant and helpful, and housekeeping always made sure my room's trash was taken out daily. My room was very clean and cozy. Location is fantastic, quiet but a short drive from everything in the Hilo area. My balcony view of Reed's Bay was wonderful; I saw sea turtles almost every day right from my room! I also really appreciated the on-site laundromat. Check-in and check-out were smooth and simple. The hotel is older (and there is no elevator), but it's clean and has a lot of positives too. I would absolutely stay here again in a heartbeat, zero complaints and a super pleasant experience from start to finish! Thank you for such a nice stay!"
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