"Construction very noisy. Street traffic noisy. Centrally located to beach and shops
Cold showers took over 20 minutes to get hot water to the 10th floor. Pillows weren't great"
"It is so expensive the restaurants are very overpriced. All the extra fees too was crazy a daily resort fee and a fee to use the parking lot. Just be expecting a lot of charges. The staff was very pleasant. The rooms could be updated, the place was clean."
"Located in heart of the downtown, loud area. You can hear everything from this hotel. We stayed one night and that was enough. If you need something for a night or two, it would work"
"Rooms need to be cleaned deeper and maybe an overall refresh of bathrooms. our king bed room had a dingy bath/shower. Overall a little remodeling would help a LOT. However, it’s the PERFECT location!! right at the beginning of Waikiki beach and close to the heart of everything. beach is just a crosswalk away."
"Long walk to the beach. Over priced Sysco frozen food at every one of the on property restaurants. Our room never got below 72* degrees.. the ac in the room was set to 60 and it never made temp. We were sweating in the room at night.. theres a lot better value in the area that would be closer to the beach and better food choices. We paid a ton of money for this and it was not worth it for the room we got I complained after our first night about the AC and they sent in a technician but it didn’t make a difference. They never checked back in. "
"Everything was good. Only complaint is the front desk staff did not tell us there was a complementary lounge room on the second floor for guests waiting to check in or waiting for shuttle to the airport. Front desk check in staff knew we were early and waiting to check in and nobody said anything, even when I asked if our room was ready. "