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Reviews of Lighthouse Lodge And Cottages

3 out of 5
Lighthouse Lodge And Cottages
1150 Lighthouse Ave, Pacific Grove, CA

Reviews

7.8

Good

Rating 10 - Excellent. 486 out of 1183 reviews" "
Rating 8 - Good. 319 out of 1183 reviews" "
Rating 6 - Okay. 185 out of 1183 reviews" "
Rating 4 - Poor. 107 out of 1183 reviews" "
Rating 2 - Terrible. 86 out of 1183 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There’s a cemetery right next to it
Stayed 3 nights in Apr 2024

6/10 Okay

Tasneem

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was vert friendly. Excellent location: very close to downtown Pacific Grove and the beach. Room was clean, area was quiet. Pool was a bonus. Hot jacuzzi on a cool evening was nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
We had booked a cottage that ended up being connected to another room, we had thought it was standalone. Otherwise, the location was great and we were happy to walk to the ocean.
Stayed 2 nights in Apr 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed in the junior cottage it was very roomy but in a little bit of disrepair, there was some food garbage left under the sink, could use a deep cleaning the windows could be repaired The pocket door could be repaired there was rotted trim in the bathroom I stayed here for one night it was comfortable and the staff was very polite and helpful, The location was convenient for me I was golfing right down the street within walking distance at Pacific Grove golf Links, I feel like it was overpriced for the condition it was in.
Stayed 1 night in Apr 2024

2/10 Terrible

Ciaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 28 Apr 2024
Hello Kiaran, Thank you for your review. Expedia issued you a full refund for any issues you had with our hotel. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

David

Liked: Property conditions & facilities
Excellent value for the money. I could hear the unit above me as noise insulation was minimal. Value outweighed the small amount of noise.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 27 Apr 2024
Hello David, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 28 Apr 2024
Hello Jason, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Michele

Quiet yet within walking distance to most everything
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 26 Apr 2024
Hello Michele, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, comfortable beds, great breakfast.
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Kathleen, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay very quiet a great way to get away.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Cynthia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Grover

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I've been staying here for several years, I like the property, and staff. They have decided to cut down on service, and the breakfast has gone from a continental breakfast with choices to breakfast in a bag. The problem with the breakfast in a bag is that everything, except the small apple is full of sugar, a lot of sugar! Many people now have diabetes, and this is a problem for us. One of the main reasons I have stayed here for so many years is the convenience of the breakfast on the property, and the ability to chose what to have without sugar overload. Looks like I may have to make some changes too!
Stayed 3 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Grover, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared a studio king with my wife for 4 days. It was quiet and clean. The room shared a little bit of wear however was adequately updated. Additionally the breakfast (served between 8am and 9:45am) was outstanding.
Stayed 4 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Lee, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Jr cottage is nice with propane fireplace and small jacuzzi tub in bathroom. Nice large breakfast room with good food for those in cottage area. Outdoor hot tub and swimming pool needs to be resurfaced. Walls are a dingy beige because old. Water looks clean but unappealing so I didn't swim.
Stayed 3 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Sandra, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service
If looking to just relax and have a nice a quiet stay this is the place
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 24 Apr 2024
Hello Jose Luis, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Very nice staff and quiet and close to the beach. Would have preferred more options for breakfast but wasn’t a deal breaker. Didn’t love the cemetery view but closed the curtains .
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 20 Apr 2024
Hello Tammy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff, they were most helpful with all aspects of our stay there! I can't wait for our next visit...and well be stsying here for sure!!!
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 19 Apr 2024
Hello Cynthia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

4/10 Poor

Dalia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ground front screen door was broken and didn’t lock. Room had no AC and only window is the broken screen door with a view of tombstones. Yes, a cemetery is right there with no wall or fences separating the property.
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 19 Apr 2024
Hello Dalia, Thank you for your review. Its a shame you fail to mention you were given a full refund immediatly after checking in by the front desk agent. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 20 Apr 2024
Hello John, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

4/10 Poor

PATRICIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The website shows $50 for pets. We had a 3lbs little one and we were charged $56. Based on the web pictures we thought there would be fire pits to enjoy but there are 2 sections. The fire pits were on the other side across the street. On our section Some of the rooms face a cemetery. They got swings facing the cemetery which is kinda creepy. The breakfast is not as pics on the site. At the main office they got a section where you can pick up your breakfast. You get a small paper bag with a small apple, snack size granola bar, small apple juice and a muffin. My kids didn't eat them. We Ended up going out for breakfast which defeated the purpose of booking a hotel that offered breakfast.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 19 Apr 2024
Hello Patrcia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 19 Apr 2024
Hello Priscilla, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, one block from beach. Breakfast in the cottages was great. Cottage rooms look newly redone, interiors were great. Exteriors showing some wear. Staff was super friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 17 Apr 2024
Hello Brian, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Jhonna

Travelled with partner
Liked: Cleanliness, staff & service
This property looks better from the outside than it does on the inside. Things are a little bit rundown on the inside for instance, some things in the bathroom are starting to rust, the beds, not all that comfortable, and there were some broken things in our room. It needs a remodel on the inside.
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 17 Apr 2024
Hello Jhonna, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean renovated room Wall a little thin .. Nice hot tub!
Stayed 5 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 13 Apr 2024
Hello Thierry, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Emilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first it was not quiet the neighboring room kept slapping their door, but overall everything was perfect for a first timer visiting Monterrey the staff was friendly, I liked the fact that because we stayed at the cottages that we received a good hot breakfast and not the so call continental bag of just a muffin and apple. The unit had a jacuzzi tub my husband was loving it. We didn't get the chance to see the lighthouse but everything else was great.
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 12 Apr 2024
Hello Emilda, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Sierra

Travelled with partner
Liked: Amenities
I loved the location and the free breakfast. The hotel room was not the cleanest but it still had nice accommodations.
Stayed 4 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 12 Apr 2024
Hello Sierra, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Paul

Too much air freshener - like "Spinal Tap 11" too much.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 11 Apr 2024
Hello Paul, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 7 Apr 2024
Hello Lucy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location and very quiet.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 14 Apr 2024
Hello Teri, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service
Family Friendly
Stayed 3 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 7 Apr 2024
Hello Angelica, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Sarah

Liked: Property conditions & facilities
We had a wonderful time. Breakfast was delicious as well. Highly recommend
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 6 Apr 2024
Hello Sarah, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Guanqun

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived to check in at late night. The staff was very nice and helpful. The room is clean and roomy.It was great experience of living in lighting house.
Stayed 1 night in Apr 2024
Response from Lex Ashley Assistant General Manager on 5 Apr 2024
Hello Guanqun, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Shree

Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on 5 Apr 2024
Hello Shree, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Kendahl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lex Assistant General Manager on 5 Apr 2024
Hello Kendahl, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on 4 Apr 2024
Hello Brian, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place !!! Would go back again and again. Great breakfast!! So convenient to go to all of the beaches!! Great staff!! Quiet and comfortable.
Stayed 2 nights in Apr 2024
Response from Lex Ashley Assistant General Manager on 4 Apr 2024
Hello Jennifer, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Vineet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 3 Apr 2024
Hello Vineet, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Alexandrea

Travelled with family
The property was cool but I wouldn’t have booked a room if I knew they was giving out to go breakfast bags that contained items that everybody prolly don’t eat . Especially having a toddler. I ended up taking her out to breakfast which I thought I would be saving money lol. Also they could use some kind of seal between the floor and rug so ants don’t surface when they smell food. The patio could’ve been dewebbed, if that’s a word lol. Fireplace was awesome though
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on 3 Apr 2024
Hello Alexandrea, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was as expected. Bedding was better than normal. The pool/hot tub were nice temp, even for March. The surrounding area was great. However the breakfast was a bait and switch: the website shows continental breakfast for the lodge. The Expedia listing says breakfast will be made to order. We got a bag with a mushy apple, apple juice, muffin, and granola bar. We were handed a pamphlet saying this was to limit contact during Covid. In March 2024 I consider this false advertising, and any property over promising/under delivering deserves to be marked down.
Response from Lex Ashley Assistant General Manager on 3 Apr 2024
Hello Katherine, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are friendly
Stayed 3 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 3 Apr 2024
Hello Chris, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love staying here with our children. When we wake up we get to walk out to the front and see deer grazing in the grass. It is beautiful. The. staff is amazing and sweet. The breakfast is truly out of this world. We can't wait to come back again.
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on 1 Apr 2024
Hello Bryn, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 Terrible

Abigail

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, we found the accommodations as expected and were satisfied. We awoke the next morning to a full blown ant infestation in our room. Thousands of them, everywhere. Upon addressing this issue with the front desk, we were told that a staff member would spray insecticide in our room to “take care of” the issue. I expressed concern about the dispersal of poisonous chemicals in the room containing all of our belongings at which time the employee said they would also “wipe” away the ants. I asked if she could move us to another room to which she responded: “I can get you checked out.” I stated that was not the nature of the question that I had asked. She furiously clicked away on the computer for no more than one half of one second before saying they were full for the night. By that time, the message was clear: the ants are not the nuisance— you are. Since our $800 stay had already been paid in advance, I asked if she would remit a refund for the second half of our stay if we checked out early. She agreed— as long as we turned in our keys within the next 19 minutes and not a second later, since checkout was at 11:00 sharp and apparently a massive insect infestation did not constitute the extension of a professional courtesy in any capacity. We checked out and never once did I receive an apology or any other spoken consolation for the night I did pay full price to stay here. This property is a public health hazard and a disgrace to the hospitality industry.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 18 Apr 2024
Hello Abigal, Thank you for your review. Expedia issued you a full refund for any issues you had with our hotel. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quiet area
Stayed 4 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 30 Mar 2024
Hello Jeanette, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close to the beach and tide pools the cotteges were. The staff is amazing! The free breakfast was like being in a restaurant but, with better service. The cotteges have been updated but are looking worn and the beds are way to hard. The pullout coach is unusable and so noisy.
Stayed 4 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 30 Mar 2024
Hello Tracy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 Terrible

Ivana

The queen bed was about the break if you even sat on it. The hot water was on cold and the cold on hot. It took running the sink water for 15 minutes before it got hot. They advertise a full breakfast and surprise you with a paper bag with a 7eleven cupcake, an apple juice and a dollar tree granola bar. The Asian lady in the front desk, the rudest person ever. Horrible customer service and experience over all. Still waiting on my refund.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 30 Mar 2024
Hello Ivana, Thank you for your review. I find your review to be offensive and will be reporting it to Expedia. Nobody should have to be subjected to racism.Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in was friendly and helpful. We loved our room, especially the fireplace. The view from our balcony was beautiful too.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 30 Mar 2024
Hello Joan, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Calm and quiet vibes. Staff was very friendly.
Stayed 1 night in Dec 2023
Response from Lex Ashley Assistant General Manager on 27 Mar 2024
Hello Jill, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the privacy of the location and that it’s still right down the street from downtown
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on 27 Mar 2024
Hello Jessica, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager