Patton Hospitality Management Ozarks hotels

"Yes"

"Large, comfortable room, very convenient location, right off Hwy 44. Plenty of restaurants nearby."

"This was one of the cleanest hotel rooms we've ever had. Everything looked new and well cared for. The room was large, and had a great desk with a good sturdy chair. The internet was fast. The breakfast was great; scrambled eggs, hard boiled eggs, waffles, pancakes. sausages, cereal, fruit, juices and more. The staff was friendly and helpful. There was plenty of parking. Plus it was pretty close to Silver Dollar City. We would definitely recommend this hotel!"

"Our stay at this hotel was extremely disappointing. From the moment we walked in, everything felt outdated. Things only got worse when we went into the bedroom and found a massive stain on the bed. We immediately called the front desk, only to be told that housekeeping was gone for the night. Instead of helping us properly, they sent security to leave a plastic bag with sheets for us to change the bedding ourselves. To make matters worse, they didn’t even bring the correct sheets the first time, so we had to wait again for security to come back with another set. We ended up making the bed ourselves with absolutely no assistance from the staff. As if that wasn’t enough, water then started leaking from the ceiling through the ceiling fan. Only after we reported the leak did the front desk suddenly manage to “find” another room for us, despite previously telling us several times that nothing was available. This is all after multiple phone calls and being brushed off by the front desk. The lady at the front was very passive aggressive with no compassion to the situation. She told us that it is what it is basically. Overall, the condition of the hotel, the lack of cleanliness, and especially the way the situation was handled by staff made this a very frustrating experience. This all lasted from 11pm till 1:30am until we finally were able to lay down after a long drive. We will not stay here again."

"The room was nice, clean and a good value."

"This property is amazing very clean."

"Beautiful Hotel. Enjoyed our stay. Paid for an upgrade for breakfast and was told by the hotel that they do not have breakfast. Gonna ask for a refund on that."

"Amenities were scarce and pool.was small. Basic hotel,dated, beds uncomfortable. Staff was great."

"The property is just so amazing. Loved our stay and surely coming back again for a longer time."