"Everything was excellent, service and installation, but the worst part was arriving and finding that the pool was not operational, and there was only an option for a spa, obviously at an extra cost. It should have been mentioned that the pool would not be in operation; that disappointed me!"
Canfranc Estación, A Royal Hideaway Hotel - Gran Lujo
10/10 Excellent
"The breakfast choice was very good with a number of additional choices cooked to order.
It was a little disappointing that the use ofswimming pool was an extra charge"
"It needs to be clearer on your site, before booking, that parking is such a distance away. We are an older couple traveling with a cat and the walk to the hotel was substantial when carrying a cat travel box and litter tray plus your own overnight bags.
My husband has COPD and I have a wonky leg so it was a trial for both of us
Having said all this hotel was in a lively square with plenty of options for our evening meal and a recovery drink or two.
The young lady on reception was very helpful and the room clean and comfortable. The mattress was a little hard but it did not stop us from sleeping. "