Pillow-top beds, desk, blackout curtains, iron/ironing board
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Reviews of TownePlace Suites by Marriott North Owasso

2.5 out of 5
TownePlace Suites by Marriott North Owasso
9355 N Owasso Expy, Owasso, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 216 reviews" "
Rating 8 - Good. 46 out of 216 reviews" "
Rating 6 - Okay. 24 out of 216 reviews" "
Rating 4 - Poor. 8 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaliamere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Dave

Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Stayed 5 nights in Feb 2024

4/10 Poor

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For what the cost of stay the bed was horrible and they were great about switching rooms but beds were horrible .
Stayed 2 nights in Feb 2024

6/10 Okay

Melinda

Stayed 16 nights in Dec 2023

8/10 Good

Sekettia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
An honest opinion
Upon our arrival the Young man at desk Wednesday night was very outgoing and friendly. A great checkin experience. Our first morning there for breakfast was very good, service wise (Thursday, Dec 28) She was exceptional!! 5 star+ Friday and Saturday breakfast service was lacking-this lady did not keep food out for people and wasn’t friendly. We would give her a 1 star. Your food selection was only ok. Regular yogurt selection needs to be better. We did like the chocolate milk. Pool Towels needed to be restocked. Our bed needs replaced-I was told this was being done in January 2024. Bed coverlet and comforter were well worn. We had a suite and kitchen was well stocked. Bathroom needs some repair where water has leaked out and damaged wall. Shower curtain was dirty. Overall staff we interacted with were A+
Stayed 3 nights in Dec 2023

2/10 Terrible

Kaleb

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty...Dirty...DIRTY
Stayed 2 nights in Nov 2023

10/10 Excellent

Rosario

Stayed 12 nights in Oct 2023

6/10 Okay

Arthur

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Worse bed
The king size bed was the worst bed I have Ever slept in … in a hotel.. the left side was completely crushed to the bottom of the bed . You can’t see it until you sit on it .
Stayed 2 nights in Oct 2023

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Our room was clean and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, friendly staff and had great options for breakfast. Will visit again.
Stayed 2 nights in Sep 2023

4/10 Poor

brandon

Safety needs to be addressed at property
It was a overnight trip from Springfield Missouri to Oklahoma. We checked in and the room was what we usually choose when traveling. However last night I fell in shower due to no non slip mat or surface in the tub. I am very sore this morning. Pool was closed at this property. Never disclosed.
Stayed 1 night in Sep 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Expensive Dog Fees
The place is nice, good location. AC unit is ok , it's not hot out yet but will be .and it a low producing unit. However the big thing was a 75 dollar pet fee for my stay!! It wasn't on the hotel information and wasn't explained to me until after I paid for my room!! That is a big no no for me!! After my stay I WILL NEVER stay at any of these hotels!! I work for the federal government and I will make sure people are aware of this policy
Stayed 1 night in Sep 2023

6/10 Okay

Dana, Londonderry

Toilet seat was loose, no one at desk to tell.. multiple passes only the young man that checked me in.. and the kitchen help who could not fix my billing issue
Stayed 5 nights in Aug 2023

10/10 Excellent

Richard

Stayed 27 nights in Jun 2023

8/10 Good

Kassie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I have stayed multiple times and i always enjoyed it
Stayed 1 night in Jul 2023

8/10 Good

Jeff

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Very nice
Christine at the front desk was great. Very nice property. Only issue was I had trouble with the ac at night, but probably was an operator error.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 2 nights in May 2023

8/10 Good

jennifer

Liked: Room comfort
Stayed 1 night in May 2023

10/10 Excellent

Cheryl, Fairmont

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The room & property were clean & in good shape. Plenty of restaurants near by.
Stayed 3 nights in Apr 2023

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, room comfort
First Horrible Stay
It was not the greatest. My stay was for 3 days in Tulsa. The housekeeping service was horrible. I received partial service the first day and no service next couple of days. The trash in the room began to pile up. First terrible stay at Marriott ever as a rewards member for years.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lana

Stayed 2 nights in Mar 2023

10/10 Excellent

Brandon, Bixby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Karen

Stayed 1 night in Mar 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Felicia or Tim

Travelled with partner
Liked: Amenities, property conditions & facilities
Polite , friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2023

8/10 Good

jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Sharla

10/10 Excellent

Iris

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Ruth

Stayed 1 night in Oct 2022

4/10 Poor

Jason

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Old, outdated and needs to be renovated
Stayed 2 nights in Jun 2022

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had stayed in a TownePlace Suites before. Very nice. Was quiet even though there were many baseball teams there that night. Staff was very helpful
Stayed 2 nights in May 2022

8/10 Good

Leroy

Liked: Cleanliness, room comfort
Several hiccups but front desk was attentive and resolved problems right away. Would definitely stay here again!
Stayed 2 nights in Apr 2022

10/10 Excellent

Falon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Titus

Liked: Cleanliness, amenities
The room was accommodating for my working schedule. Really liked the kitchenette area. Staff where every helpful and always had a smile on there face.
Stayed 2 nights in Jan 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent staff, clean, well maintained.
Stayed 1 night in Nov 2021

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, room comfort
FANtastic!
PLENTY of room... Kitchen well stocked, staff worked well and efficiently getting breakfast out despite they were understaffed due to illness and had a large crowd with a youth soccer tournament in town... the staff also handled rude guests without being asked... I will be in Tulsa again in about 6 months; no doubt where I will be staying!
Stayed 2 nights in Nov 2021

10/10 Excellent

Carolynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front staff Martha and Kathleen were just wonderful
Stayed 3 nights in Oct 2021

10/10 Excellent

Ralph

Stayed 1 night in Oct 2021

8/10 Good

Karen Diana

Liked: Cleanliness, property conditions & facilities
no eggs or healthy protein at breakfast. Pork sausage and gravy.
Stayed 1 night in Sep 2021

6/10 Okay

Carrie

Stayed 1 night in Sep 2021

8/10 Good

kevin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Apartment style kitchen
Stayed 1 night in Aug 2021

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Night clerk not friendly. Refused to have coffee at all hours. Lack of cleaning. Pool cold for kids. Hot tub broke. Trash around property. Room small for a suite. Do not recommend.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was so good.
Stayed 1 night in Jul 2021