Ourika Spa Hotels

"The room itself was nice and had a pleasant pool view, and the amenities were acceptable. However, the overall experience was disappointing mainly due to the staff. Most of the staff were extremely rude, unfriendly, and had very limited English, which made communication difficult. The food was also very poor — both the breakfast and the restaurants were well below expectations. Unfortunately, the service and dining experience significantly impacted what could have otherwise been a decent stay, specially for what it’s supposed to be a 4-star hotel."

"The bathroom was dirty and seemed not clean "

"It was cold outside "

"The staff were friendly and always ready to serve. The location was good, the hotel provides a complimentary shuttle to market, however I found the drop off and pickup location not to be ideal. The hotel also offers a free pickup from the airport but doesn’t provide a free drop off to the airport, thought this is odd! Overall this hotel provided me with a good experience! "

"Excellent RIad and well situated within a close distance to the souls but far away to not hear any noise. Staff very helpful and friendly. Highly recommend the hammam and massage. Would love to return "

"One of the best hotels in the world "

"Good family hotel : spent 6 days there with my family (8 & 11 YO kids) and we had fun. Food was great and the shuttle to Marrakesh a great bonus. I would recommend it for sure . "

"Good deal, price x return. Good location"

"Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience "