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Ulasan tentang Auberge Du Lac Beauchamp

2 out of 5
Auberge Du Lac Beauchamp
686 Boulevard Maloney Est, Gatineau, QC

Ulasan

6.6
Penilaian 10 - Cemerlang. 21 daripada 129 ulasan" "
Penilaian 8 - Baik. 36 daripada 129 ulasan" "
Penilaian 6 - Boleh diterima. 40 daripada 129 ulasan" "
Penilaian 4 - Lemah. 19 daripada 129 ulasan" "
Penilaian 2 - Teruk. 13 daripada 129 ulasan" "

7.2/10

Kebersihan

7.6/10

Kakitangan & perkhidmatan

6.4/10

Kemudahan

6.4/10

Keadaan hartanah & kemudahan

6.0/10

Mesra alam

Ulasan

8/10 Baik

Julie

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024

2/10 Teruk

Yong jin

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room smells full of cigarettes. STAY AWAY. Can’t sleep here due to too strong smell
Menginap 1 malam pada Mei 2024
Respons daripada Management pada 13 Mei 2024
I'm sorry to hear about your experience. We take feedback like this seriously and will address the issue immediately. Our goal is to ensure all our guests have a comfortable stay, and we apologize for falling short in your case. If there's anything else we can do to make it right, please let us know.

6/10 Boleh diterima

Ali

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
It was not bad.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

lucas a

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jean, Laval

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Très très bien pour le prix. Merci
Menginap 2 malam pada Apr 2024

6/10 Boleh diterima

Ginette

Mengembara bersama pasangan
très propre, mais a grand besoin de rénovations, marques de cigarettes sur les meubles et sur le rebord du bain.Lits très confortables et bien situé.
Menginap 1 malam pada Mac 2024

2/10 Teruk

Genevieve

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I had to take some time before I wrote this because I was too angry after the fact. This room was absolutely awful. First thing upon entry we were hit with the strong smell of cigarettes despite it being a non smoking motel. The smell was so strong that I got a headache the whole night. We tried opening a window to allow some air in but it actually made it worse because the window screens reeked of cigarette smoke too. Then I realized the smoke detector was removed from the ceiling mount and was sitting on a shelf. This is absolutely unacceptable. When I picked up the keys at 3ish I did not go see the room as the front desk staff said it was still being cleaned. We only saw the room when we arrived for the night at 8pm. How did the cleaning staff not correct the smoke detector issue. So unsafe. The rest of the room was deplorable. The comforter and blanket smelled dirty and the pillows as well. One of the worst parts of the whole space was that every edge of the night stand, table, and bathtub ledge were covered in burn marks from lighters or hot spoons in relation to drug use. The bathroom was still covered in other people’s hair and the faucets were grimy with dirt. We were so devastated. We just wanted a decent place to sleep as we were only there from 8pm to 9am. I don’t understand how this place had such positive reviews, unless this was their worst room. I would never stay here again and would tell everyone to stay clear.
Menginap 1 malam pada Feb 2024
Respons daripada Staff pada 19 Mac 2024
Dear Genevieve,Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience during your recent stay at our hotel. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations.We take all guest feedback seriously and will thoroughly investigate the issues you've raised to ensure they are addressed promptly. Please know that we are committed to continuously improving our services and facilities to provide a better experience for all our guests.Please don't hesitate to reach out to our management team directly.Thank you again for sharing your concerns. Warm regards,

8/10 Baik

Marjorie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The heating was insufficient even with a little heater.
Menginap 1 malam pada Feb 2024
Respons daripada Auberge du lac Beauchamp pada 5 Mac 2024
Nous sommes désolés d’apprendre que vous avez vécu une expérience contrariante avec nous. La satisfaction de nos clients est notre priorité et nous aimerions discuter de vive voix avec vous pour avoir votre témoignage complet afin d'éclaircir cette situation et y apporter les correctifs nécessaires.

10/10 Cemerlang

Hanh

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good!
Menginap 3 malam pada Dis 2023

8/10 Baik

Amine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Diane

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Bonjour, Très bon accueil à la réception. Bon prix. Merci.
Menginap 1 malam pada Nov 2023

6/10 Boleh diterima

Abdul

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Food Lights
Menginap 1 malam pada Okt 2023

6/10 Boleh diterima

Liezel

Mengembara bersama keluarga
We we’re not able to sleep because we are suffocating with the smell of cigarette from outside that coming from the aircondtion, the comforter is so itchy that we think they didnt wash for a long time, please dont allow smoking in your property
Menginap 1 malam pada Sep 2023
Respons daripada Sylvain pada 11 Sep 2023
Hello Liezel,Im sorry to hear you didn't enjoy your stay.We will try to our best to make sure that people smoke further away from the rooms. Id like to reassure you that all the sheets and comforters are professionally washed by Canadian linen and are changed daily.

6/10 Boleh diterima

Pengembara yang disahkan

Menginap 2 malam pada Okt 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The motel has all the necessities and is great value for the money. There is a strong left over smell of smoking. I guess it never occurred to me to check if this was a non-smoking hotel. Smoking is allowed 😥
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Renee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was quiet, has microwave and small fridge in room as well as wifi. It was near variety of stores. Only a few units which adds to the quiet
Menginap 1 malam pada Okt 2019

6/10 Boleh diterima

Michael

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, convenient location and clean room.
Menginap 2 malam pada Sep 2019

4/10 Lemah

Anthony

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Chambre d'un temps passé
Séjour d'une nuit en couple afin de visiter Ottawa. La chambre que nous avons eue sentait très fortement la cigarette. La personne de la réception nous a dit qu'il n'existe pas de chambre non-fumeur dans leur établissement. Heureusement, elle s'est trouvée compréhensive et nous a donné une autre chambre pour la nuit dans laquelle l'odeur était beaucoup moins présente voire presque inexistante (même si une arrière odeur était la). La tv date de plusieurs années car il s'agit encore d'une tube cathodique et elle est très mal située (dans un meuble le long d'un mur à côté du lit mais pas face au lit). Le lit n'est pas très confortable car très mou et bouge beaucoup lorsque 2 personnes sont dessus. La propreté est ok. Les chambres restent très vétustes et ont besoin d'une bonne rénovation afin de pouvoir rester dans l'ère du temps et non pas demeurer dans les années 90. L'isolation sonore est moyenne également (bruit de la route principale à côté). Des magasins sont à quelques km (supermarchés, restaurants) si besoin.
Menginap 1 malam pada Ogo 2019

2/10 Teruk

Pengembara yang disahkan

Menginap 3 malam pada Ogo 2019

8/10 Baik

John

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The motel is close to Ottawa, in line with expectations from motel. While the 2 rooms were clean. tidy and had air conditioner, there was a strong cigarette smell in each, obvious people smoke there.
Menginap 1 malam pada Jul 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff, thanks for everything.... called to confirm 👍
Menginap 1 malam pada Jun 2019

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
No Wifi, THe room was stinking with a cigarette smell, though we booked for non-smoking
Menginap 2 malam pada Jun 2019

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Better than I expected . Very clean, tidy and neat.
Menginap 1 malam pada Mei 2019

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bien aimé, selon nos besoins. Suggestion: recevoir une information pour la remise des clés au départ. Nous les avons laissées sur la table de la chambre et fait une vérification téléphonique vers 12:45 heures. Tout était ok.
Menginap 2 malam pada Mei 2019

10/10 Cemerlang

Kim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great value, clean, friendly owners
Excellent value. We came here for our move to the area. Last year we stayed at a motel for the same price but this one is better, there was no smell of smoke which is important because my husband and I both have asthma and we had our toddler with us. This place also welcomes pets (we brought our cat and a neighbour had 2 large dogs) but it was clean. Only thing I would suggest is to repaint the parking lot and provide a wifi password for guests checking in after hours. I love how they handled us checking in after hours as well.
Menginap 1 malam pada Apr 2019
Respons daripada Auberge du lac Beauchamp pada 6 Mei 2019
Thank you we appreciate your opinions

6/10 Boleh diterima

Catherine

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2019

8/10 Baik

Raul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Apr 2019

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Mac 2019

2/10 Teruk

Pengembara yang disahkan

Dont.
The room was reeking of Cigarettes, that smell stayed for the entire night we were there, no matter how much we sprayed. There was so much noise from the highway which is right by the motel. This room was the cheapest option in ottawa area but we should have spend more money and gone somewhere alse, NOT RECOMMEDED. We've been at many motels in our vaction in canada and this was the worst.
Menginap 1 malam pada Sep 2018

6/10 Boleh diterima

liza, ijmuiden

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Vlak bij het meer. Uitzicht van Motel minder.
Bus naar downtown pal voor de deur, dan met metro. Zeer makkelijk.zeer
Menginap 3 malam pada Ogo 2018

2/10 Teruk

Pengembara yang disahkan

Menginap 1 malam pada Jun 2018

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
1 étoile pas plus...
1 étoile pas plus... propreté douteuse, télévision date des années 80, low res...
Menginap 2 malam pada Mei 2018

8/10 Baik

Partheepan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

Raquel, Quebec

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Clean room, but older appearance
We arrived after the office closed, so we called them, and they came to check us in. The owners were very friendly and helpful. I had paid online before getting there (received e-mail confirmation), but she said she had not accepted it, and asked me to get my credit card again, because or else she would have to log in to accept it. This seemed strange to me, and I didn't want to pay again. Eventually she logged in, but that was a bit frustrating. We were happy with the room, it was clean, but it looks old.
Menginap 1 malam pada Apr 2018

8/10 Baik

Audrey-Anne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Correct
Très propre, belle salle de bain. Lit très très dur et les oreillers étaient fini.

4/10 Lemah

alain

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
non plus jamais
Chambre en rénovation pas fini et pas très propre passé deux nuits et le menage pas fait entre les deux entend les bruits extérieur vieux meubles.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Well located, with easy access to Ottawa
Overall nice experience. Comfortable for a family of 4.
Menginap 1 malam pada Mac 2018

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Bien, mais changements à apporter...
Les rideaux sont très minces et laissent passer la lumière des phares, ce qui n'est pas agréable en pleine nuit. Des rideaux étanches devraient être fixés. Un bar se trouve à proximité, c'est donc très bruyant. La salle de bain devrait être refaite (joints de bain, taches de rouille partout). Mais très propre.
Menginap 1 malam pada Feb 2018

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awful
Room was dirty, medication and garbage under beds Avoid this place, there are nicer ones in the area!!!
Menginap 1 malam pada Dis 2017

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Super Convenient and Safe Location near Ottawa, ON
5 Star Experience. This was a wonderful motel. Very clean, safe location in Gatineau, QC. The room had a microwave, fridge, and table with two chairs so you can eat food comfortably in the room. The best thing about the motel is that you can park your car backwards and the door to your room is only three steps from the trunk of your car. This way you always have easy access to your car at any time and you don't have to take everything out. Two things that they need to do to improve is write the Wi-Fi password on your receipt or room key, and work on the shower's water temperature. The shower has difficulty maintaining a constant temperature (even once you set the temperature, the water coming out of the shower would oscillate between too hot and too cold). However, the shower would still be at the right temperature for long enough that you just have to step back when the water coming out of the shower head is too hot or too cold and wait (about 5 seconds) for the temperature to go back to normal.
Menginap 1 malam pada Nov 2017

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel at road site, small and old facility
Room was equipped only with basic furnitures, but with fridge and TV. Room was smelling cigaretts, bathroom not very clean and needs maintenance. Parking in front of the room. Sorry, but no recommadation for families and tourists. Reception only open from 11 - 18, but always available by phone and deposit of the key is not a problem. We booked this only, because several other motels were booked out.
Menginap 1 malam pada Ogo 2017

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2017

8/10 Baik

Kathy, Toronto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfortable, good value
Simple motel.... clean and comfortable. Near Ottawa. Shopping and restaurants nearby.
Menginap 1 malam pada Ogo 2017

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Ogo 2017

6/10 Boleh diterima

Jim, Niagara.Falls, Ontario

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Motel located in the outskirts of Gatineau.
Cozy motel in a quiet section of Gatineau on a major street. The room is small and clean but comfortable. The bathroom needs to be updated but still serves its purpose. There are no amenities. Good value for your money.
Menginap 1 malam pada Jul 2017

6/10 Boleh diterima

Jill, Calgary

Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Okay for a night
Upon arriving, I thought I had booked yet another terrible motel, but the old saying "never judge a book by its cover" hold true for this place. Granted it is in a weird place, and terribly outdated, but the rooms were clean and the beds comfy, and for one night, what more can you ask for. It was very quiet as well considering we were just off the road.
Menginap 1 malam pada Jul 2017

8/10 Baik

Norman

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good and comfortable
Good
Menginap 1 malam pada Jul 2017

8/10 Baik

Lillian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Courteous staff!
This hotel is a little old but clean and served our purpose for 2 nights based on the cost. Our room was small and we were a little cramped for space with 4 adults. The people at the front desk were very kind, courteous and helpful with helping us with directions and amenities in the area.
Menginap 2 malam pada Jun 2017

6/10 Boleh diterima

pablo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean and Safe
Clean motel, not great location but quiet and safe, just 15 min from Ottawa downtown and 5 min from shopping and restaurants. For more info and tips, please check triptips4you. com
Menginap 1 malam pada Jul 2017