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Reviews of Nerarel Hostel Namba

2 out of 5
Nerarel Hostel Namba
2-2-15 Nambanaka, Takasago Building 3F, Naniwa-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 222 reviews" "
Rating 8 - Good. 74 out of 222 reviews" "
Rating 6 - Okay. 25 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 1 out of 222 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Loys

Liked: Cleanliness, staff & service, property conditions & facilities
Good for backpackers
Not very comfortable but affordable and well located, fine for just a few days
Stayed 1 night in Mar 2020

8/10 Good

Loys

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Not super comfortable (thin mattress, no soundproofing) but well located and affordable. Great for a few nights.
Stayed 1 night in Mar 2020

10/10 Excellent

ailing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location easy access to train stations and walking distance for restaurants / shopping centers
Stayed 4 nights in Feb 2020
Response from nerarel on 9 Mar 2020
Thank you for staying at our hostel. I am happy that you are satisfied with our location. Thank you for using the rooms and facilities.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel I've stayed at
One of the best hostels I've ever stayed in. The location was great. The facilities far exceed usual expectations of hostels. There was tea and coffee, a number of toiletries including and cooking facilities. Really enjoyed my 3 nights here
Stayed 3 nights in Jan 2020
Response from Nerarel Hostel on 16 Jan 2020
Thank you for your staying and for your opinion. It was pleasure meet you. We hope to host you again. Thank you very much!

8/10 Good

Ching man connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with such an affordable price.
Excellent location with such an affordable price. Friendly staffs, good and clean place to stay.
Stayed 1 night in Dec 2019
Response from Nerarel Hostel on 16 Jan 2020
Thank you for your staying and for your opinion. It was pleasure meet you. We hope to host you again. Thank you very much!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been here twice and everything is good and convenient
Stayed 4 nights in Dec 2019
Response from Nerarel Hostel on 16 Jan 2020
Thank you for your staying and for your opinion. It was pleasure meet you. We hope to host you again. Thank you very much!

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
stayed for 7 nights toilets smell really bad like public toilet in the park on EVERY FLOOR everyday I wonder are they cleaning it properly
Stayed 7 nights in Dec 2019
Response from Nerarel Hostel on 16 Jan 2020
Thank you for your staying and for your opinion. We are going to try better good environment.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location. Handy for Namab Station
Stayed 1 night in Nov 2019
Response from nerarel on 23 Nov 2019
Thank you for staying in our hostel! We hope you had nice time here. Look forward to seeing you again!

8/10 Good

Ariel, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very nice. The common area was sufficient. The room was very tiny, but it was not a surprise for me. The bed was not comfortable though. The location was perfect, across from Namba station, make traveling much easy. Over all, I had a great stay
Stayed 1 night in Oct 2019
Response from Nerarel Hostel on 25 Oct 2019
Thank you for your staying at Nerarel Hostel this time. We hope you enjoyed traveling in Japan a lot, to see you again, here in Nerarel !

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from nerarel on 23 Oct 2019
Thank you for your stay and high score!! We are looking forward to seeing you next time!

10/10 Excellent

Narissara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best location at Namba
Perfect location, spacious shared spaces, spacious dorm bed (with little space next to you to put your stuff inside). clean and comfortable with elevator and easy to be found and traveled to by both JR and Subway Namba.
Stayed 2 nights in Oct 2019
Response from nerarel on 23 Oct 2019
Thank you for your stay and high score!! We are looking forward to seeing you next time!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambiance was great. The staff were so kind and helpful. Everything was clean and in order. Two thumbs up!
Stayed 1 night in Sep 2019
Response from Nerarel Hostel Namba on 25 Sept 2019
Thank you for staying with us!! We are glad that you seem enjoyed here :) We look forward to seeing you again here!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff were very helpful and friendly, the place was very clean and the amenities were very well prepared, even face washes were provided. I didn't find the late night check-in very helpful however, I had to wait outside in the rain for 15 minutes, around 1:30 in the morning, (I had a flight that was delayed) and when the late night staff had arrived, even though I had two heavy luggages, he didn't offer to help carry any of them. I was probably better off doing a self check-in. Otherwise the core staff were extremely kind and friendly, besides that experience, it was a pleasant stay.
Stayed 1 night in Aug 2019
Response from Nerarel osaka on 15 Sept 2019
thank you for your staying. We are glad that you liked our hostel and staffs. And we are sorry for inconvenience the late check in, we will do our best to easy to check in late for the guests. If you have a chance to come to Osaka, we are looking forward to seeing you again!!

8/10 Good

Verified traveller

Liked: Cleanliness
Great location with lots of malls nearby - Namba Park, Namba City, Carnival Mall, Takashimaya. Shinsaibashi, Dotonbori, Ebisu Bashi-Suji Shopping Street are all within walking distance. Namba Station is one of the stations that the airport train wlll stop at making it a convenient place to move arround the city. Main disadvantage is that become I stayed in a mixed dorm, every morning, I would be woken up by people nosily packing their luggages preparing for check out before 10am. Dorm is not recommended for light sleeper as people could be returning in the middle of the night and you would be woken up by the sound of the door opening/ closing and/or hairdryer blowinng outside. There are 2 shower rooms per floor so waiting to use the shower is very normal. Budget travellers may consider buying food and store in the fridge to prepare your meal as food costs tends to add up quickly.
Stayed 6 nights in Aug 2019
Response from nerarel hostel namba on 31 Aug 2019
Thank you for your staying at our hostel. We are glad that you liked our hostel and gave us your precious review. And we apologize for the inconvenience by noise in the morning, we will do our best to improve this problem. If you have a chance to come to Osaka again, We are looking forward to seeing you at our hostel in the future!! Have a nice day!

8/10 Good

Connie, HK

Liked: Cleanliness, staff & service, amenities
Overall is fine but limited space for packing luggage.
Stayed 1 night in Aug 2019
Response from Nerarel Hostel Namba on 8 Aug 2019
Thank you for staying in our hostel! Look forward to seeing you again :)

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Capsule area is the biggest I stayed in while in Japan. It was easy to get around from this hostel and it was super clean. Only downside I found were the beds were not as comfortable as I had hoped - more of a cot than a mattress or futon, and there was some confusion checking in
Stayed 3 nights in Jul 2019
Response from Nerarel on 5 Jul 2019
Thank you for staying at this hostel.We will try to improve the service.I look forward to serving you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Nerarel on 1 Jul 2019
Thank you for your review and perfect score! Please come to our hostel again if you come to Osaka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nerarel hostel on 27 Mar 2019
Hi. This is Nerarel hostel. Thank you for staying at our hostel and your feedback. Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is very impress for traveler. The place near the Namba station and near the Dontoburi zone you can walk within 5-10 minute. The room is very clear. I very like this place and will going to stay next time.
Stayed 4 nights in Mar 2019
Response from NERAREL on 25 Mar 2019
Thank you for your staying and sensing a review. I hope you'll come back next time.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
+Nice staff +Good location +Good price -Cold room (I woke up at night ‘cause I got so cold) -Not sound proof (I heard other customers talking at from other rooms)
Stayed 1 night in Mar 2019
Response from Nerarel hostel namba on 21 Mar 2019
Thank you for staying at Nerarel hostel. We'll pay more attention to temperature. Thank you!

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfortable
Such an amazing place.............. Very convenience to go most of the Osaka's tourist place
Stayed 2 nights in Feb 2019
Response from Nerarel Hostel Namba on 13 Mar 2019
Thank you for staying in our hostel!! We are glad that you enjoyed here. We look forward to seeing you again!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
It would be a good place to stay for the backpacker but not for family traveling with children. We got a private room and the walls between rooms are not completely walled off. Had to make sure kids could not here the love making sounds from next door
Stayed 1 night in Dec 2018
Response from NERAREL Hostel Namba on 22 Jan 2019
Thank you very much for choosing NERAREL Hostel Namba from many accommodations! We will work with all of our staff to help you have a better time with your feedback.If you have a chance to visit Osaka again, I would be grateful if you could use the NERAREL Hostel

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price we paid !
Location was great and very close to the shopping area. We arrived early and was able to drop off our baggage there. We stayed in the common room on the 6th floor. Everything was good except the room was too warm and there was no enough air circulation. Otherwise, everything was pretty good for the price we paid.
Stayed 1 night in Dec 2018
Response from ホテルのマネージャー on 28 Dec 2018
Thank you for staying here and comment. We will try to improve the temp controlling of room air conditioner. We hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Nerarel Hostel on 22 Jan 2019
Thank you for staying Nerarel Hostel :) I was happy to know that you could spend a comfortable time at this hostel！Whenever you have a chance to visit Osaka, we are always welcome. We are looking forward to seeing you again !

10/10 Excellent

AndyK, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is 5 min walk from Namba Station. Eatery & shopping is nearby. Room is clean. Shared toilet facilities are clean, neat & equipped just like any hotel.
Stayed 1 night in Nov 2018
Response from ホテルのマネージャー on 13 Dec 2018
Thank you for staying here and your comment. Yes, because we are in the center of NAMBA, so many restaurants and shops around us. We're truly happy that you stayed with us. We would like to host again! Thank you !!!

8/10 Good

Stephanie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and convenient. It is close to Namba station which is near Dotonbori. The place is clean and the staff was very helpful.
Stayed 3 nights in Nov 2018
Response from Nerarel hostel Namba on 19 Nov 2018
Thank you for staying here and your comment. Yes, our location is right next to the building of NANKAI railway terminal station(NAMBA CITY complex). We're truly happy that you stayed with us. We would like to host you again! Thank you !!!

8/10 Good

CHINCHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nerarel Hostel Namba on 19 Nov 2018
Thank you for staying here and evaluation. We're truly happy that you stayed with us. We would like to host you again! Thank you !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Nerarel Hostel Namba on 19 Nov 2018
Thank you for staying here and evaluation. We're truly happy that you stayed with us. We would like to host you again! Thank you !!!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Fantastic central location to Namba Station. Very clean shared bathroom facilities.
Response from Nerarel Hostel Namba on 19 Nov 2018
Thank you for staying here and your comment. Yes, our location is right next to the building of NANKAI railway terminal station. Our cleaning staff is happy to hear your comment. We would like to host you again! Thank you !!!

8/10 Good

Fatihah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel, very close to Nankai Namba
Very close to Dotonbori, surely a place if you want to experience the nightlife of Osaka. In front too, there's a big arcade you can enjoy. Literally right next to the Nankai Namba station (only). There's a big manga library in the hostel you can enjoy. Could use with some hooks in the room because we don't have a place to hang our winter coats. Room might be a bit small if you have a lot of luggage. Luckily, we only have one each. Overall, it's very clean and has everything you need. They even have an oil makeup remover you can use. Very satisfactory stay.
Stayed 2 nights in Jan 2018
Response from NERAREL Hostel staff on 5 Feb 2018
Dear,Fatihah Thank you for choosing Nerarel Hostel Namba, I’ｍ glad to hear your comment. Also please come again If you come to Osaka

8/10 Good

RUIYIN

Liked: Cleanliness, staff & service, property conditions & facilities
Room too small and corridor too narrow
Stayed 3 nights in Jan 2018
Response from NERAREL Hostel staff on 5 Feb 2018
Dear, RUIYIN Thank you for using Ｎerael　Hostel　Namba. How was your trip to Osaka? Thank you for your precious opinion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bath room is very clean but the bath room may be have to be add.
Stayed 3 nights in Jan 2018
Response from NERAREL Hostel staff on 8 Jan 2018
Dear, Anonymous Thank you for staying at NERAREL Hostel. We apologize that we made you wait to use the bathroom. Please use other floor's one if you come here next time. NERAREL Hostel Namba

8/10 Good

Chien feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you for staying at Nerarel Hotel Namba. We are happy that you can use Nerarel Hostel Nanba by all means when coming near you next time.

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities and conditions are as expected in a hostel but the staff are all wonderful.
Stayed 1 night in Oct 2017
Thank you for the sweet comment about our staff. We hope you had spent great time in Osaka. We look forward seeing you again. Best regards, Nerarel

10/10 Excellent

Shui Sha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient, within walking distance to Namba station and the store, I will recommend this place if you are traveling by yourself.
Stayed 1 night in Oct 2017
Thank you for staying with us and giving an excellent review. We are very happy to hear you would recommend this hostel. whenever you have a chance to come back to Osaka, please stay here again. Thank you so much.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また伺います。
丁寧な対応で部屋も清潔です。 不快感のあるニオイなども無く、快適に眠れました。
Stayed 1 night in Nov 2020

10/10 Excellent

SNOOPY！, 名古屋

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4人部屋を貸し切り状態で過ごせました。 とても清潔感があり、木を基調としているところなので、わたしの好みにぴったりでした。 安く泊まれるのも利点の一つですし、コテやシャンプー、リンスなど必要最低限のものは無料で利用できるところでした。 私は少しでも資源を大切にしたいという気持ちがあるため、アメニティ(歯ブラシ、スリッパ、タオル)を全てお断りして、利用しました。
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
節約旅行におすすめ
安いので宿泊、値段の割に快適に過ごせました。
Stayed 1 night in Mar 2020

10/10 Excellent

ITOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾燥してる感じですが、内部は全体的に清潔です。 当日の宿泊客の質にもよりますが、ほとんどの型がマナーと宿側のルールを守ってくれているので過ごしやすい環境です。 近くに食事が出来て遊べる所も多数あります。 またいずれの駅からも近く、利便性も高いです。
Stayed 1 night in Mar 2020

10/10 Excellent

ぴよこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです。きれいめです！ キャリーバックも無料で預かってくださるので、とても助かりました。また、料金もかなりりょうしんてきでよかったです。一番驚いたのは、アイロンの貸し出しや、メイク落としのオイルがあることです。女性にとてもありがたいものが備え付けられておりとてもありがたいと思いました。シャワーの水圧もドライヤーの威力もよかったです。
Stayed 3 nights in Mar 2020
Response from nerarel on 16 Mar 2020
提供できるよう、当館は常に努力いこの度、ご宿泊頂き誠にありがとうございます。 当館は早く到着して荷物を持って観光するのが厳しいと思ってcheck-in当日は無料で荷物預かりサービスを行っています。 それに手軽にご利用頂けようヘアーアイロンとメイク落としのオイル,シャンプー、リンスなどを備えています。 より良いサービスを提供できるよう、当館は常に努力いたします。たします。

6/10 Okay

Verified traveller

スタンダード
立地は最高。 なんばの商店街がすぐです。 掛け布団が小さく、 ホコリが溜まっていた。 備え付けのセキュリティボックスが ガタがきている。 観光して寝るだけなら良いと思います。
Stayed 14 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from nerarel on 24 Feb 2020
Thank you for staying in our hostel. We are glad you gave us a good valuation. If you come to Osaka again, we will welcome you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from nerarel on 24 Feb 2020
Thank you for staying in our hostel. We are glad you gave us a good valuation. If you come to Osaka again, we will welcome you.

10/10 Excellent

shunya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from nerarel on 15 Feb 2020
Please come by our place if you visit Osaka again! We would love to welcome you if you have an ooportunity to come to Osaka again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from nerarel on 5 Feb 2020
Thank you for staying in our hostel. We are glad you gave us a good valuation. If you come to Osaka again, we will welcome you.

10/10 Excellent

SHIRASE

Stayed 1 night in Jan 2020

10/10 Excellent

SEOHYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 곳
직원 분들도 정말 친절하고 도미토리 룸도 매우 깨끗했어요! 다음에 가게 되면 또 이용하겠습니다. 너무 고맙습니다.
Stayed 2 nights in Jan 2020
Response from nerarel on 5 Feb 2020
저희 네라렐 호스텔에 숙박해주셔서 감사합니다. 좋은 평가를 주셔서 저희는 기쁩니다.또한 저희는 고객님이 방과 시설을 깨끗하게 사용해주신거에 감사를 하고 싶습니다. 다음에 오사카에 오시면 한번더 저희 호스텔을 이용해주세요

8/10 Good

Worrapon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เดินทางสะดวก
Stayed 2 nights in Jan 2020
Response from nerarel on 5 Feb 2020
Thank you for staying in our hostel. We are glad you gave us a good evaluation. Next time you come to Osaka, we will welcome you.