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Reviews of LIBER HOTEL OSAKA

3.5 out of 5
LIBER HOTEL OSAKA
1-1-35, Sakurajima, Konohana-ku, Osaka, Osaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1040 out of 1375 reviews" "
Rating 8 - Good. 246 out of 1375 reviews" "
Rating 6 - Okay. 50 out of 1375 reviews" "
Rating 4 - Poor. 23 out of 1375 reviews" "
Rating 2 - Terrible. 16 out of 1375 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's very close to bus station which is quite conveinent for our family.
Stayed 1 night in Apr 2024

8/10 Good

Danton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall Hotel was an excellent experience, but all things aren't perfect. My Flight landed at 805 AM, would have been nice to have at least a noon check in, not 2pm. Staff was very nice an professional, Facilities was excellent(complementary night clothes was nice, but I'm a big American guy) to small for me. Buffet for morning had a great selection..but it was cold. Other than that will stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Jean-Paul

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer, west kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect and the staff were excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bellmar

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend staying here. Everything about this hotel is to high quality and service. I would come back here again. Thank you again
Stayed 5 nights in Apr 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Quiet too for where it is located. Close to the train station, lovely view, and walkable to universal studios.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nitin, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big and comfortable rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann Fatima, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kiaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Great location to universal studios. Close to the park but a good distance from the noise. The staff was great as well. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jintana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 3 nights in Mar 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location. Also, the room that I’ve got was spacious which is not common in Japan.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ling Ling, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liber Hotel @ USJ. One station away from hotel to USJ. You can buy USJ ticket if you stay this hotel. Very beautiful Spa, Lobby, Restaurants. 5 minutes walk to Lawson and 7/11. Opposite hotel is the subway station. Very convenient. Hotel restaurants serve very delicious steak. I really enjoyed my stay in Liber hotel and will definitely stay this hotel when I come to Osaka. There are Limousine Bus to and fro Kansai airport for a fee.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friends staff. Clean rooms. Beautiful property
Stayed 1 night in Mar 2024

10/10 Excellent

Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience staying in this hotel. Close by subway
Stayed 2 nights in Mar 2024

10/10 Excellent

Katie

Stayed 2 nights in Feb 2024

10/10 Excellent

Kaitrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel. Staff were incredibly helpful and polite. Rooms were actually quite big (standard trim room) and were very clean. In walking distance from universal and the train station. Also has two combinis within a 5 minute walk. Would definitely recommend and stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Man Hei Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staffs, hotel has washing machine & ice machine which is. Very convenient to use. Hot Spring Spa also lovely and we enjoy so much of our staying
Stayed 3 nights in Feb 2024

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My group had an excellent time staying at Liber Hotel. The hotel was extremely clean, staff were very friendly, and the room was welcoming. We booked a standard room and felt like we were in a deluxe room. Bonus points go towards how amazing the shower room was! Also the location was perfect for when we went to Universal Studios. Just a 30 second walk to the train station!
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We loved our stay at Liber Hotel. The size of the room compared to Tokyo hotels was big and super comfortable for a family with 2 little ones. It was a beautiful hotel everything was super new looking and felt like you were staying at a high class hotel. The staff was amazing and always attentive. The cafe had take out that was great after a long day at universal. Lots of food for a great value! The bathroom was super comfortable and the kids loved the bath. It was about an 18 minute walk to universal which allowed us to be there before the crowds. Liber is also right in front of the Sakurajima Station which gives you easy access to the rest of what Osaka has to offer. There also two convenient stores near by for on the go breakfast. I highly recommend this hotel for anyone coming to Osaka to visit Universal Japan.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vicente U Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All positive!
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice facility’s
Stayed 3 nights in Feb 2024

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Sangeeta, Carlisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit far from the main entrance to Universal Studios
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very friendly and helpful. The room sizes and views were spectacular.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m coming from US and it was so nice and easy to navigate and very conveniently close to the water and the Universal Park. The staff were easy to communicate with, they cleaned and stocked the room everyday and it was very very clean!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Bogac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rosita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its facilities are excellent with very helpful, polite and professional staffs. But the dining is very limited inside the hotel only. Overall highly recommended.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
So so great being across the street from a station with a popular train line; as first time travelers to Japan we were extremely tired after each day and not having to worry about a long walk in the dark to your accommodations was very appreciated! Great hotel :)
Stayed 6 nights in Jan 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train station is right across the hotel. The hotel is beautiful inside and out. Make sure to visit the backyard patio. Now you can see the Universal Studios from your hotel room and elevator BUT to get to Universal you still need to take the train 1-stop. There is not much around the hotel without taking the ferry which is somewhat hidden. Not the most straightforward way to get to. But once you cross the water then the ferris wheel, aquarium, dining shopping etc is in the area. Love the hotel and the room just not sure if I would book it again for the convenience if going to Universal Studios.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rory

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
The hotel was amazing. Super nice, lovely staff, clean and literally across the street from Universal!
Stayed 2 nights in Dec 2023

10/10 Excellent

Haja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

VANESSA

Stayed 3 nights in Dec 2023

8/10 Good

Dwayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liber restaurant and cafe
The overall stay was great. However, the check-in clerk at the desk was not so friendly to foreigner. After the check in we were given instructions on when and what days each of the restaurants were open to guest. We checked in around 17:00 (5pm), got settled in our room and immediately went to the restaurant and cafe on the first floor. My daughter and I was turned away from a nearly empty restaurant and given the explanation that a reservation is required. I asked if I could make a reservation and was told no that the restaurant is fully booked. I went to the front desk to ask about the reservation and guess what… no reservations are needed for the restaurant! We went back to the restaurant, which is only a few feet away. The guy turned us away again… I had to inform the front desk of the discrimination. The front desk went and spoke to the restaurant door man… who then came out to apologize for being wrong! I noticed he only did that to foreigners as we were given a table near the entrance. Other than that the hotel amenities are great and you can purchase USJ ticket from the hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan, Dededo

Stayed 3 nights in Dec 2023

10/10 Excellent

KAZUYA

Travelled with family
Liked: Amenities, property conditions & facilities
Great place and near to USJ
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for guests spending time at Universal Studios. Would definitely recommend including buffet breakfast when booking…it was excellent!
Stayed 3 nights in Dec 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Universal Studio family stay
Clean, convenient, and great food options. I would stay here again. Highly recommend. Train station right across the street and one stop from the park.
Stayed 2 nights in Dec 2023

10/10 Excellent

Man Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just 1 subway station away from the USJ. The room is comfy and the public bath is amazingz
Stayed 1 night in Dec 2023

8/10 Good

Darrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kim

Stayed 2 nights in Dec 2023

6/10 Okay

Noah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are not wheelchair accessible and by access I mean ability to use properly. The property interpreted access as ability to enter room not ability to use any of the washroom or shower facilities. Please remove wheelchair accessible from the room advertising
Stayed 7 nights in Nov 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to train station. Could access universal by train or short 15 walk. Clean, modern facility.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jose

Stayed 1 night in Nov 2023

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing is they charged about 500 yen for bath that wasn’t specified at the beginning but hotel is very nice
Stayed 1 night in Nov 2023