Thank you for evaluating. We will be waiting for you to come again.

Thank you for evaluating. We will be waiting for you to come again.

Thank you for your happy comments! We are so honored to be so happy. If you have the opportunity to come to Osaka, please come to the hotel. We will endeavor to provide a space where you can be happier. We are waiting for you to meet you again.

We are very happy to be able to use this hotel effectively. We are honored to be pleased with the staff at the hotel. The bed in room 711 you used this time is king size and 244cm wide. As the name suggests, the “Forest Bath room” has real plants all over the walls on all sides, creating an atmosphere that can only be enjoyed here. If you have the opportunity to come to Osaka again, please select this hotel! There are other concept rooms such as a calligraphy room, so please consider it. We are waiting for you to meet you again!

Thank you for evaluating. We will be waiting for you to come again.

Thank you for your continued comments! We will strive to become a more excellent hotel. We are waiting for you to meet you!

Thank you for your happy comments. We are glad that we felt comfortable. It is just a short walk from Osaka Minami shopping area and there are many restaurants nearby. We are glad you liked the design of the room. The “Forest Bath room” where you stayed is a very unusual concept room. Sorry for the bed being too soft. We are very happy to be satisfied with the staff. It will encourage their work. We will strive to provide you with a more comfortable space, so we are waiting for the day you can meet!

Sorry for the inconvenience this time. As you say, it doesn't matter to the guest whether the staff is tired or not, so we want to improve guest service. We will continue to provide education and guidance to the front staff. The bar hours will also be due to the staff's last train time, but we will consider it in the future. We are really sorry for making you feel uncomfortable.

Dear Michelle Thank you for posting. It was nice to have a comfortable stay at the hotel. The rooms designed by the designer are well received by other guests. We will continue to strive to provide a more comfortable space. We are waiting for you to meet you again.

Dear Ebba hank you for evaluating. We will be waiting for you to come again.

Dear Paul Thank you for posting. We are honored to have enjoyed our stay. The hotel is close to the station,and tourist spots such as Dotonbori are nearby. Thank you for complimenting the staff.It will encourage your future work. We want to continue making hotel more comfortable. We look forward to seeing you again.

Thank you for evaluating. We will be waiting for you to come again.

当館でのご滞在でご満足頂けず、大変申し訳ございませんでした。 快適な空間を提供できるよう努めてまいります。

Thanks for the comment. We are delighted to hear from the room amenities to the lounge drinks service. A 5-minute walk from Shinsaibashi Station, the hotel is close to many dining options and boutiques. However, we are sorry to make you feel that there are few types of side dishes for breakfast. We immediately discussed in-house and changed the type of dishes daily from next month. Breakfast should not get bored even if used for consecutive nights than before.　Thank you for your valuable opinion. Also, if you have the opportunity to come to Osaka, we would be glad if you selected this hotel. We are waiting for the day to see you again!

Thank you for the nice comment. We are honored to enjoy the forest room. We think that the real plant is arranged on the whole surface of the four sides of the wall and it is amazing. However, we are sorry for the small outlet around the bed. It's difficult to do electrical work right away, but we're thinking about ways to improve it. Thank you very much for saying "amazing" despite the fact that it did not reach. We would like to offer more comfortable space, so we are waiting for your next visit!

Thank you for coming to our hotel. We are honored to enjoy the suite with the aquarium. BVLGARI amenities are very valuable because they can only be handled at a limited number of hotels in Japan. However, the staff of the hotel lacked English speaking ability, and we apologize for the inconvenience. We would like to educate staff and improve their English skills. The hotel is close to Shinsaibashi's downtown area, and major tourist attractions such as Tsutenkaku and Osaka Castle can be easily reached by train. In addition, bed of guest room uses thing more than semi-double size in all rooms and can stretch out limbs and can be relaxed. We are glad you enjoyed it. Thank you very much for saying "a wonderful stay" despite the lack of a point. We will improve from what we can, and we will strive to provide a more comfortable space. We are waiting for the day to see you again!

Thank you for posting. We are glad that we always use it as our favorite hotel in Osaka! Although the hotel offers a notch space above usual hotel, it is an honor to feel that cost performance is good. It was nice to have breakfast deliciously. We offer 10 kinds of coffee in the lounge space, but I personally liked Matcha Latte. The lounge opens as a bar space after evening. It is conveniently accessible within walking distance of Shinsaibashi Station to Guriko sign of Dotonbori. See you again!

Thank you for posting. We are glad that you praised us. Also, We will refer to the points about smoking space next to the entrance. Thank you for valuable opinion. We will do our best to provide more comfortable space. We are waiting for you to see you again!

Thank you for coming to our hotel. It was nice to have relaxed in the room slowly. Have you enjoyed it in nearby downtown area or shopping area? Next time, please use the hotel when coming to Osaka. I am waiting for the day when I can meet you.

Thank you for reviewing. I am waiting for you to come again.

Thank you for reviewing. I am waiting for you to come again.

Dear Daniel Thank you for choosing us from a number of hotels. We are very happy to satisfy guest room design, facilities and amenities. The bathtub has a microbubble function to make guest's skin beautiful. I feel relieved that the staff feels kind. The location is convenient for sightseeing in Osaka and is well received by other guests. However, I feel sorry that the inside of the room is dark, I am very sorry. Lighting equipment can not be repaired immediately, but it will be referred to as a mid- and long-term challenge. We will strive to provide more comfortable space, so we are waiting for your next visit. Thank you for giving us nice comments and valuable opinions!

Dear Anonymous Thank you for evaluating. We will be waiting for you to come again.