City view

Reviews of Harmonie Embrassee Osaka

3.5 out of 5
Harmonie Embrassee Osaka
7-20 Chayamachi, Kita-ku, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 130 reviews" "
Rating 8 - Good. 22 out of 130 reviews" "
Rating 6 - Okay. 13 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GINNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and pleasant staff. Beautiful room. We thoroughly enjoyed the rain showerhead and jacuzzi jet bathtub. Nice to be out of the noisy part of Osaka.
Stayed 1 night in Apr 2024
Response from Harmonie Embrassee Osaka on 21 Apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay with us. Our staff takes great pride in providing exceptional service, and it's wonderful to know that their efforts made your experience memorable.We're delighted that you found our room accommodations beautiful and that the rain showerhead and jacuzzi jet bathtub added to your relaxation. It's always our aim to provide a peaceful retreat away from the hustle and bustle, and we're glad you appreciated the tranquility of our location.We hope to have the pleasure of welcoming you back on your next visit to Osaka. Until then, safe travels!

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time stay. I love the location, the spacious room and balcony. Is very convenient and easy travelling. Parking is also not an issue. Staffs are very helpful but still not many can communicate in English. Is OK.. I always use Google Translate. Only downside was the room I stayed this round the toilet and bath were not separated and abit old. Other than this, is perfect.
Stayed 4 nights in Apr 2024
Response from HARMONIE EMBRASSEE Osaka on 16 Apr 2024
Thank you for staying at our hotel this time.I'm glad you like the room and balcony.Also, thank you for your generous comment to the staff.The double room and the king suite have separate baths and toilets.Please make sure to choose next time you visit.We will continue to strive to improve our service, so please use it again when you come to Osaka.I'm looking forward to seeing you again.

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff are professional and friendly. Clean large room, plenty of space for 3 in a superior twin with added bed for child. Small evening bar with outside roof terrace.
Stayed 3 nights in Apr 2024
Response from HARMONIE EMBRASSEE Osaka on 16 Apr 2024
Thank you for staying at our hotel this time.I am very happy that you seem to be satisfied with your family's stay.We will continue to strive to improve our service, so please use our hotel when you visit Osaka again.I look forward to seeing you again.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HARMONIE EMBRASSEE Osaka on 9 Apr 2024
Warmest greeting from Osaka. Thanks for choosing Harmonie Embrassee as your accommodation in Osaka. We enjoyed being a part of your memorable visit, and we look forward to accommodating you again.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel choice for the northern part of Osaka (Kita ward). We had the King Suite and it was awesome value. Very spacious and a little luxury at an affordable price. Staff were great, location is good (less than 10 mins to trains, dining and shopping). Would recommend over the international brands for better value.
Stayed 2 nights in Mar 2024
Response from HARMONIE EMBRASSEE Osaka on 30 Mar 2024
Thank you for staying with us and we appreciate for your warm words. We are glad that you had a wonderful stay. If you have a chance to come back to Osaka we would like to meet you again!

10/10 Excellent

Kaiping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from HARMONIE EMBRASSEE Osaka on 24 Mar 2024
Thank you for staying at our hotel this time. I am very happy that you seem to be satisfied with your stay. We will continue to strive to improve our service. Please use it again when you come to Osaka.

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we stayed on our entire trip. Absolutly amazing!
Response from Harmonie Embrassee Osaka on 25 Feb 2024
Thank you for taking your time to write a review on this forum. We are pleased to learn you have enjoyed your stay with us. We hope to be your choice of accommodations on your return trips to Osaka. We look forward to welcoming you back for a return visit.Sincerely

10/10 Excellent

Aten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall property and staff were excellent. Don't attempt to visit the rooftop bar, we were informed its only used for private events/weddings. This was a bit disappointing, but other aspects were great. Room size was large and layout was nice. We enjoyed the walk out patio a lot and the view was excellent. Needed to ship a box back to the USA and 3 min walk to post office.
Stayed 4 nights in Nov 2023
Response from HARMONIE EMBRASSEE Osaka on 29 Nov 2023
Thank you for using our hotel this time.Also, thank you for posting your comments.We are also happy to see that you stayed while enjoying the view in your room.Currently, the bar on the 22nd floor is for parties and weddings only.I'm sorry for the inconvenience.We will continue to strive to improve our service.I look forward to seeing you again.

6/10 Okay

TO Durex

Travelled with family
Liked: Staff & service
Door lock and shower is about time to renew. Location is good, staff very helpful.
Stayed 5 nights in Nov 2023
Response from HAROMIE EMBRASSEE Osaka on 16 Nov 2023
Thank you for your stay.I would like to refer to your comments regarding the facilities.I look forward to meeting again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HARMONIE EMBRASSEE Osaka on 14 Nov 2023
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2023
Response from HARMONIE EMBRASSEE Osaka on 31 Oct 2023
Thank you for staying with us. I look forward to meeting again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and clean room. Great location. Polite staff. This was a great stay, highly recommend.
Stayed 2 nights in Sep 2023
Response from HARMONIE EMBRASSEE Osaka Kinoshita on 11 Oct 2023
Thank you very much for staying at our hotel.I'm glad you enjoyed your stay.I would like to thank the staff and the hotel for their wonderful words.We look forward to seeing you again.

10/10 Excellent

Hiu Kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from HARMONIE EMBRASSEE Osaka on 20 Oct 2023
Thank you for your review and staying in our hotel!!And also we're looking forward to see you guys again.

10/10 Excellent

erika

Liked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

john

Travelled with family
The room had no consideration/accommodation for people with disabilities or limited mobility. To go into the bathroom, you have to step up, to get into the tub, you have to step up, the sink was too high, and there was no bar or pole to hold onto to keep you from slipping or falling. The carpet and the furniture in the room they gave me when I first checked in was dirty and I had to ask them to give me a cleaner room.
Stayed 9 nights in Jul 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location in the Chayamachi area. The staff were very professional and the service was great. I do recommend getting the course breakfast added when you stay here. It was very nice.
Stayed 8 nights in Jun 2023
Response from HARMONIE EMBRASSEE Osaka Kinoshita on 4 Jul 2023
Thank you very much for visiting HARMONIE EMBRASSEE Osaka.I am very glad to hear that you were satisfied with your stay in the room.We will continue to work hard to satisfy our customers.We look forward to serving you again.

8/10 Good

Teruyo

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kit Wai

Stayed 2 nights in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023
Response from アルモニーアンブラッセ大阪 on 7 May 2023
この度は、アルモニーアンブラッセ大阪をご利用いただき、誠にありがとうございます。またのご来館を心よりお待ち申し上げております。

10/10 Excellent

Baili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ka hang

4/10 Poor

Timi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

HISAYO

Liked: Cleanliness, staff & service, property conditions & facilities
駅からも近くて便利ですし、静かに過ごせてお部屋も綺麗でした。 教会の見学をさせていただきましたが、スタッフの方々皆さんがとても親切でありがたかったです。 また是非泊まりたいです。
Stayed 1 night in Apr 2024
Response from アルモニーアンブラッセ大阪 on 21 Apr 2024
HISAYO様この度は、アルモニーアンブラッセ大阪にご宿泊いただき誠にありがとうございます。今回のご滞在は、お寛ぎいただけたこと大変嬉しく存じます。私共スタッフに関しましても、温かいお言葉を頂戴し、心より感謝申し上げます。HISAYO様にまたお会い出来ることをスタッフ一同お待ち申し上げております。

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, fácil acesso à transportes, quarto espaçoso com varanda
Stayed 4 nights in Apr 2024
Response from Harmonie Embrassee Osaka on 21 Apr 2024
Agradecemos muito por compartilhar sua experiência conosco! Estamos felizes em saber que você apreciou a localização privilegiada do nosso hotel e que encontrou facilidade de acesso aos transportes.É ótimo saber também que você gostou do nosso quarto espaçoso, especialmente com a varanda para desfrutar da vista. Esperamos que você tenha tido uma estadia confortável e memorável conosco.Se você retornar a Osaka no futuro, ficaremos honrados em recebê-lo novamente em nossa hospedagem. Até lá, desejamos ótimas viagens!

10/10 Excellent

りょうた

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Harmonie Embrassee Osaka on 21 Apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay with us. We hope to have the pleasure of welcoming you back on your next visit to Osaka. Until then, safe travels!

10/10 Excellent

SAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities
息子が誕生日の日にお泊まりしました。ちらっと今日息子が誕生日でってのをスタッフさんに言ったらそれを覚えてくれて ホテル側からサプライズで2日目の清掃の時にベッドにサプライズのプレゼントあって驚きと感動と、部屋も綺麗でほんとに満足しました!また大阪に行く時はこちらに連泊させてもらおうと思ってます!
Stayed 2 nights in Mar 2024
Response from アルモニーアンブラッセ大阪 on 27 Mar 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただき、誠にありがとうございます。 ご滞在にご満足いただけましたこと、またご子息のお誕生日をお祝い出来たことを大変嬉しく存じます。 今後もサービスの向上に努めて参りますので、大阪にお越しの際は是非ご連泊にてご宿泊くださいませ。 再びお客様をお迎えできます日を、スタッフ一同お待ちしております。

8/10 Good

sakiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from アルモニーアンブラッセ大阪 on 17 Mar 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただきまして、誠にありがとうございました。 ご滞在にご満足いただけましたようで、大変嬉しく存じ上げます。 今後もサービスの向上に努めて参りますので、大阪にお越しの際は是非お立ち寄りくださいませ。 再びお客様をお迎えできます日を、スタッフ一同お待ちしております。

10/10 Excellent

aoi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです。
Stayed 1 night in Mar 2024
Response from アルモニーアンブラッセ大阪 on 13 Mar 2024
この度は、ご滞在中にお寄せいただいた素晴らしいレビュー、誠にありがとうございます。お客様のお言葉に、スタッフ一同、大変感激しております。私たちは、お客様が心地よくお過ごしいただけるよう、日々努めております。またの機会に、ぜひお越しくださいませ。心よりお待ちしております。

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルです
Stayed 1 night in Mar 2024
Response from アルモニーアンブラッセ大阪 宿泊係 on 12 Mar 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただき、誠にありがとうございました。ご滞在にご満足いただけたご様子で、大変嬉しく存じます。今後もお客様にご快適にお過ごしいただけますよう、サービスの向上に努めて参りますので、是非またお越しくださいませ。お客様を再びお迎えできます日を、スタッフ一同お待ちしております。

10/10 Excellent

あつや

Stayed 1 night in Mar 2024
Response from アルモニーアンブラッセ大阪 on 9 Apr 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただきまして、誠にありがとうございました。 ご滞在にご満足いただけましたようで、大変嬉しく存じ上げます。 今後もサービスの向上に努めて参りますので、大阪にお越しの際は是非お立ち寄りくださいませ。 再びお客様をお迎えできます日を、スタッフ一同お待ちしております。

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
居心地が良いホテル
Stayed 1 night in Feb 2024
Response from アルモニーアンブラッセ大阪 宿泊係 on 4 Mar 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただき、誠にありがとうございました。居心地が良いとのお言葉を頂戴いたしまして、大変嬉しく存じ上げます。今後もお客様にご満足いただけますよう、サービスの向上に努めて参ります。大阪にお越しの際は、是非お立ち寄りくださいませ。再びお客様をお迎えできます日を、スタッフ一同お待ちしております。

8/10 Good

Kimihide

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience. Close to Osaka st.
Stayed 1 night in Feb 2024
Response from HARMONIE EMBRASSEE Osaka on 1 Mar 2024
Warmest greeting from Osaka.Thank you for choosing Harmonie Embrassee Osaka as your accommodation in Osaka.We look forward to welcoming you again.Thank you.

6/10 Okay

Hiroko

Travelled with family
ドライヤーのコンセントが洗面所に無く、リビングのコンセントを使いました。少し不便を感じました。タオルやバスローブなどの香りがあまりよく無くなかったのが気になりました。 宿泊前後に荷物を気持ちよく預かってくだたさり、とても助かりました。接客はとても良かったです。ありがとうございました。
Stayed 1 night in Feb 2024
Response from アルモニーアンブラッセ大阪 on 18 Feb 2024
この度はアルモニーアンブラッセ大阪ご宿泊いただき誠にありがとうございます。洗面台コンセントについて、ご期待に沿うサービスをご提供できず、またご不快な思いをさせてしまいましたことお詫び申し上げます。改めて、今回のご宿泊時に不快な思いをさせてしまいました事をお詫び申し上げます。また何かの折に機会がございましたら、是非当ホテルをご利用をくださいませ。スタッフ一同心よりお待ち申し上げます。

10/10 Excellent

こうすけ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dong Uy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent!
Stayed 2 nights in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 7 Feb 2024
Hello.Thank you for staying at our hotel.I'm very happy to hear your compliment.Please come when you travel to Osaka.I look forward to seeing you again.

10/10 Excellent

bunei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったと思います とても良かったです スタッフも親切でし
Stayed 1 night in Jan 2024
Response from アルモニーアンブラッセ大阪 宿泊係:西林 on 20 Jan 2024
この度はアルモニーアンブラッセ大阪にご宿泊いただき、誠にありがとうございます。当ホテルでのご滞在をお褒めいただき大変嬉しく思います。ご貴重なお時間の中、ご投稿いただきまして、重ねてお礼申し上げます。再びお客様をお迎えできます日を、スタッフ一同、心よりお待ちしております。

10/10 Excellent

Mana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

8/10 Good

???

Stayed 1 night in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

10/10 Excellent

Ayumi

Stayed 1 night in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

10/10 Excellent

KAI TAI SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

6/10 Okay

AI

Stayed 1 night in Jan 2024
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

6/10 Okay

しんご

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
スタッフの方の対応はとても素晴らしかったです。 お部屋からの眺めもよくくつろぐことが出来ました。 ただ残念なのは洗面台が全体的に埃がかぶっていました。歯磨き用のコップにも埃が着いていたのが残念です。 それと洗面台にコンセントが見当たらずドライヤーが使いにくかったです。
Stayed 1 night in Dec 2023
Response from アルモニーアンブラッセ大阪 on 9 Jan 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、清掃とお部屋のご案内に不備がございました事、誠に申し訳ございませんでした。お客様から頂戴したお言葉は、今後のサービス向上のための参考とさせていただきますので、今後ともご愛顧を賜りますようお願い申し上げます。またのご利用を心よりお待ちしております。

8/10 Good

CHEUK FAI RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HARMONIE EMBRASSEE Osaka on 25 Feb 2024
Thank you for staying in Harmonie Embrassee Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay.Sincerely,

10/10 Excellent

YEONGHYEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Pik Wah

Liked: Cleanliness, staff & service
courteous staff and good location Poor interior design. The tiny coffee table barely holds 2 cups , nothing else . The room has space for a more reasonably sized coffee table. Bed sheets spreading way below and near carpet, making it filthy. Should tuck into the mattress. Minibars nowadays are simply a fridge for guests. Its inefficient and not practical to still using minibar as a source of additional income
Stayed 3 nights in Dec 2023
Response from HARMONIE EMBRASSEE Osaka on 11 Dec 2023
Thank you for coming to our hotel and sharing your opinions. We're going to try make more comfortable for our guests and solve these problems which you shared.Thank you very much.We're looking forward to seeing you again.Best regards,

8/10 Good

YING LAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from HARMONIE EMBRASSEE Osaka on 14 Nov 2023
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が何より良かったし美味しかったです
Stayed 1 night in Oct 2023
Response from アルモニーアンブラッセ大阪 宿泊係 on 7 Nov 2023
この度は、アルモニーアンブラッセ大阪をご利用いただき、誠にありがとうございます。また、素敵なお言葉をいただき、スタッフ一同心より感謝申し上げます。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。