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"Staff was delightfully welcoming, attentive and friendly."

"I need my receipt"

"This place is beautiful! It’s near everything and the breakfast was amazing. It was quiet and there’s a terrace that’s fun the hangout. Staff was also really nice Would definitely stay here again if I ever visited."

"Gorgeous historic hotel. Friendly and helpful staff. Convenient to everything. Gorgeous views for apertivo and breakfast on the rooftop."

"The staff was so helpful, the location was quiet and convenient to restaurants and sites. The room was very clean and comfortable. Highly recommend. "

"Exceptional hotel, ideally situated in Ortigia. Nice quiet spot but easily walkable distance through enchanting streets to wonderful eateries and historic sites. The staff are wonderful, going above and beyond to assist guests, organising drivers / day trips / restaurant reservations etc. Breakfast was super, a generous selection to meet all diets (including vegan pastries). The serving staff and housekeeping team were faultless. Nothing was too much trouble, the room was spotless every day when we returned from outings. All in all this is a fantastic hotel and we cannot praise it enough. "

"What a great stay at the Charme. Staff were wonderful the hotel is beautiful the room excellent and the terrace is a wonderful place to just sit and look over the sea. The staff were incredibly helpful and friendly. Will definitely stay here again"

"Fantastic place highly recommended. On Ortigia & walkable to all areas, also close to bridge to syracuse so about 12mins to bus station. Comfortable clean rooms with great modern bathroom & silent fridge. Great breakfast options taken either in conservatory or open rooftop patio. Staff very friendly & helpful also."

"The staff was exceptional and literally assisted us from the minute we arrived to the minute we left. A special gratzie to Paola for her knowledge, time, and care. Fresh water bottles were given every day which we have not found to be standard practice at other hotels, so was greatly appreciated. I highly recommend this hotel and will stay again next time we visit. Grazie, Rob"