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Mercure Orléans Centre

4.0 star property
Travelers can unwind with a newspaper by the outdoor pool or energize at the 24-hour health club, then savor exquisite French cuisine in a charming setting

Choose dates to view prices

Mercure Orléans Centre, in the heart of the city, offers an upscale retreat. Guests enjoy the sunny terrace and French dishes at L'ENTRACTE restaurant. With a coffee shop and attentive staff, it's perfect for relaxation and exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM449
RM521 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Uncovered self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 June to 30 September
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Mercure Orléans Centre have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Orléans Centre?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Orléans Centre on 25 May 2026 start from RM449, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Orléans Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Orléans Centre?

Self-parking is available for EUR 15 per night.

What time is check-in at Mercure Orléans Centre?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Orléans Centre?

Checkout is at noon. Late checkout is available for EUR 20 (subject to availability).

Where is Mercure Orléans Centre located?

Located in Centre-Ville, this hotel is within a 15-minute walk of House of Joan of Arc and Place du Martroi. Museum of Fine Arts and Sainte-Croix Cathedral are also within 1 mi (2 km). République Tram Stop is 14 minutes by foot and Gare d'Orléans Tram Stop is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 368 out of 958 reviews
Rating 8 - Good. 411 out of 958 reviews
Rating 6 - Okay. 118 out of 958 reviews
Rating 4 - Poor. 45 out of 958 reviews
Rating 2 - Terrible. 16 out of 958 reviews

Reviews

Verified

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room, quite old stuff, bathroom from another time. Needs a refreshing
Stayed 1 night in Apr 2026
Verified

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice and spacious rooms. Located about 10 minutes walk from the historic centre. The rooms should be updated as they have the look of an early 2000s room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hathaichanok

Liked: Cleanliness, staff & service
Close to center and many restaurants selections
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for us to stop over night on our journey further south. Quiet, clean and menu in the restaurant had good choices.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really well located hotel, welcoming, warm, and smart with a lovely big bedroom
Stayed 1 night in Jan 2024
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Orleans, walking distance to restaurants, etc Very helpful and warm staff, with great recommendations.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel and helpful staff. Excellent breakfast and dinner.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, room comfort

Great value and good location

Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well situated to explore Orléans, had a lovely stay. Pool area was perfect to relax around and food was good. Lovely hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Karishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the centre of Orleans and only a short walk away. Very friendly and helpful staff and the rooms were good value.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with a great view of the Loire River from our balcony. 8 minute walk to Orleans Center City and the tram. Staff was friendly and helpful. Lobby was gorgeous.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location for the old town and nice setting on the river. Decor in room was a bit dated but clean. The reception and bar area was very nice.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful on Reception in particular
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good paid parking. Easy access. Convenient location. The room was pretty standard but that is fine. Would stay again
Stayed 1 night in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, amenities
Easy to reach. Good room, shower, beds and pillows! Exceptional good breakfast!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. The hotel is conveniently situated at the entrance to the city so easy to park and then a 10 minute walk into the centre along the river. Good sized room (we had a family room) which was comfortable. We didn't have breakfast but it did look nice so we definitely do that next time. Lovely outside pool area and a really friendly welcome. We love Orleans so this is a great stopover for us
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service

Nice but careful with the room you book

Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very helpful.
Stayed 3 nights in Aug 2023