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Reviews of Country Inn & Suites by Radisson, Omaha Airport, IA

2.5 out of 5
Country Inn & Suites by Radisson, Omaha Airport, IA
2210 Abbott Dr, Carter Lake, IA

Reviews

7.2

Good

Rating 10 - Excellent. 349 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 133 out of 1001 reviews" "
Rating 2 - Terrible. 101 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rev. Dr. David

Business traveller
Liked: Cleanliness, staff & service
My flight home was cancelled and I needed a place to overnight. I booked due to proximity to the airport and the shuttle. however, there is no restaurant nearby. To get a meal, I was told that there was a place to eat just a bit down the road by the staff. It was not very near. I had to walk a ways to the nearest restaurant. The walkway to the restaurant was partially blocked and I felt unsafe. The hotel is clean enough, but is old.
Stayed 1 night in May 2024

2/10 Terrible

Francis

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL HELL! Our key didn’t work the first time no big deal got it to work walked in an there were suitcases and items from other people. Got another room and it was a BLOODY mess. Took photos of everything. Front desk lady was nice but it definitely didn’t make up for the stress and disappointment of this place.
Stayed 1 night in May 2024

4/10 Poor

Kurtis, New Haven

Disliked: Amenities, property conditions & facilities
Don't expect much.
Stayed 1 night in May 2024

6/10 Okay

Patty, Kearney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My only complaint is I called to let them know the Air conditioner wasn't working upon arriving back at room at night. They said maintenance would be on it. I woke up at 2AM still no ac. Nothing could be done. Upon talking to management the next morning they said they would refund my money for that night. Time will tell if they did. Also very little water pressure but was on 3rd floor Property was cleaned, and employees were very pleasant. Rooms were clean. Breakfast was nice and very well staffed.
Stayed 3 nights in May 2024

10/10 Excellent

Ben

Stayed 1 night in May 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were on 2nd floor. Horrible smoke smell and marijuana smell permeating everything. I would never stay here again.
Stayed 1 night in May 2024

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently close to Omaha airport and Creighton university where my kids attend. Sign lights are not turned on at dusk early enough and can be hard to find in early evenings.
Stayed 2 nights in May 2024

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, property conditions & facilities
Way too noisy, the rooms just felt dirty, I actually didnt even stay for my 2nd night.
Stayed 2 nights in May 2024

4/10 Poor

Dale

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Liked: Amenities, property conditions & facilities
very good shuttle service to airport.
Stayed 1 night in May 2024

6/10 Okay

Verónica

Travelled with partner
TV didn't work and we asked for a different one and they never did anything
Stayed 2 nights in Apr 2024

8/10 Good

Shelby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple stay. Breakfast was fresh, staff was friendly. Location was safe and clean.
Stayed 1 night in Apr 2024

6/10 Okay

STEVE, Grand Island

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pop machine was broken. Side door wouldn’t let us in at 10pm. Construction going on in bathroom joint compound unfinished on the walls. It was inexpensive and close to the airport so I worked out ok.
Stayed 1 night in May 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service
Sunshine was very pleasant and the stay was nice.
Stayed 1 night in Apr 2024

2/10 Terrible

Reese

Disliked: Staff & service
Check in fee that was not mentioned.
Stayed 3 nights in Apr 2024

4/10 Poor

Heather

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was green, charged me 30$ for being a little early!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2024

2/10 Terrible

Kelsey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property does not having lighting in the parking lot. Entry way smelled of weed every single time we came by. Lobby check in area was dirty. Room had the AC cover torn off and one of our beds had sticky residue left on it. Biggest issue was the constantly smell of weed and illusion of a clean hotel that the photos shown.
Stayed 2 nights in Apr 2024

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting and not clean, dental floss was found in the refrigerator, a spider in our bathroom sink, the floors were dirty with toe nail clipping ,the hall way smelled of marijuana. I room smelted like smoke including the bedding. Our door didn’t lock , we had to use the door jam just to lock our room!! We felt very unsafe and the staff was little to no help at all. I will never recommend this place, not only did this place falsified its image online, the over all establishment needs to be torn done, or get someone in there that actually cares and revamps the place and new staff that actually wants to be there and do there job and provide actual customer service and not just sit around to collect a paycheck. 1-10 I give it a 0
Stayed 1 night in Apr 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and extremely convenient
Stayed 1 night in Apr 2024

2/10 Terrible

Gerald

Disliked: Staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Mike

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Olga

Travelled with family
Clean, nice, staff is good
Stayed 1 night in Apr 2024
Response from Rochelle on 23 Apr 2024
Thank you for staying with us glad you enjoyed your stay

10/10 Excellent

Christine, Sioux Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service was awesome!
Stayed 1 night in Apr 2024

8/10 Good

Ron, Carroll

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Numerous stays at this motel because we like shuttle service to CHI arena for concerts. Shuttle ride was great going but couldnt get anyone to answer at front desk for ride back and had to get Lyft ride.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They was nice and clean....
Stayed 2 nights in Apr 2024

2/10 Terrible

Matthew, Ida Grove

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Things did not work (I.e. tv, phone). Breakfast was not available on time. Not good when you have to catch a flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Close to the airport.
Stayed 1 night in Mar 2024

2/10 Terrible

Carolina, Guymon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk was all dark, you could see the lady doing the check in was sleeping because she could hardly walk and function. She was also kind of rude. I have never been to a hotel where the front desk was dark, it gave me a weid vibe.
Stayed 1 night in Mar 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not super clean. Bathroom lights often wouldn’t turn on. Windows “whistle” at night in the wind. Breakfast was decent.
Stayed 2 nights in Mar 2024

6/10 Okay

Nicolaas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here a number of years ago and property has definitely gone down hill. Dimly lit. Dirty hallways and carpet in room. Sub par repairs and painting. Super slow check in
Stayed 1 night in Mar 2024

8/10 Good

Steve

Liked: Cleanliness
Close to airport and right off freeway
Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. A bit loud. Bed was comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffery

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
Rooms were a little dated, but clean
Stayed 1 night in Mar 2024

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in terrible condition. We had holes in the walls of our room, tissues filling the peep hole in the door and stains all over the carpets. The pool was broken, doors were broken and the entire hotel smelled of smoke. I will not stay here again. Spend the extra money for the holiday inn express. You won’t regret it, but you will regret staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Mitchell

Stayed 1 night in Feb 2024

10/10 Excellent

Becky

Stayed 1 night in Feb 2024

8/10 Good

Karen

Travelled with partner
Clean hotel outside cement works needs replaced esp around the drain.
Stayed 1 night in Feb 2024

10/10 Excellent

MacKenzie

Stayed 1 night in Feb 2024

10/10 Excellent

Rahn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is fantastic. Concrete outside the entrance is broken and uneven. One if the bedside lights doesnt have a switch
Stayed 1 night in Feb 2024

10/10 Excellent

Dan, Norridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe, convenient and clean.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
OK stay
Good stay but heating/ac did not work the best. Also lots of traffic noise in the room. Location needs updating.
Stayed 1 night in Feb 2024

4/10 Poor

Jana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
No one at front desk to check in. Waited for quite some time along with another couple trying to check in. Came back for shuttle for dinner and no one at front desk again. I don't understand how someone isn't managing the front desk for guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Feb 2024

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Staff, is friendly and professional. Always, enjoy my stay. Quiet and peaceful.
Stayed 1 night in Feb 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Fan didn't work completely in the heater.
Stayed 1 night in Feb 2024

6/10 Okay

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024