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Reviews of Mango Valley Hotel 1

3 out of 5
Mango Valley Hotel 1
Lot 7a/7b, Dewey Avenue, Boton Lights and Science Park, Olongapo, Zambales

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

CHUN FENG

Stayed 1 night in May 2023

8/10 Good

Sunshine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly service
Stayed 11 nights in Apr 2023

4/10 Poor

Ray, Cape Coral

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Despite the good reviews, that was not my experience. Overall, the hotel seems to be run completely by young people that don't have the attention to details a hotel needs. Requests to speak to the owner or manager were resisted. One request for maintenance was never conveyed to the mechanic as the "Ops Supervisor" was talking with employess and playing on his phone. Some of the rooms are over work areas and banging late at night and very early in the morning was heard. Overall, with the amount workers seen milling around doing nothing, the overall cleanliness of the property was not good at all. I would never stay here again!
Stayed 5 nights in Mar 2023

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Feb 2023

8/10 Good

Elizabeth, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked the hotel for my out of town friends for a class reunion. The hotel was easy access to the event. The hotel was clean, staff friendly and accommodating.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
two thumbs up, I enjoyed my stay & highly recommend. Will book again defenitely.
Stayed 1 night in Feb 2023

4/10 Poor

Rose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were tons of tiny ants on the room. Shower curtain has mildew on it. No housekeeping services unless you request for it
Stayed 3 nights in Feb 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 6 nights in Feb 2023

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was excellent, so many food selections. The only negative for me is the very low hot water pressure in the shower.
Stayed 8 nights in Jan 2023

10/10 Excellent

Janise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

John, Netcong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. But they need to have a pool.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and Good Breakfast
The staff on duty were very helpful. One of the family members has hard type in climbing stairs so they facilitated it by giving us room at the 1st floor and room service breakfast. The buffet breakfast had sufficient choices. The pancakes and banana with peanut butter crepe were delicious. Looking forward to go back again. Kudos to the staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is good, very near a super market. Staff are accommodating.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near venue
Stayed 2 nights in Jan 2020

10/10 Excellent

Patrice

Stayed 3 nights in Dec 2019

6/10 Okay

John

Stayed 1 night in Dec 2019

6/10 Okay

Tex, Angeles City

Travelled with partner
Liked: Cleanliness, staff & service
They set the aircon up on timers so that aircon turns off very quickly. Room never got cool.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was slow; club directly behind was very loud (music)
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The property is an older build on the former U.S. Navy installation, Subic Bay. Therefore, there is great history and nostalga. The only issue I could see is cleaning needs improvement in the bathroom.
Stayed 1 night in Mar 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place. Great Loction. Good breakfast. Will stay here again!
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and weary. Need maintenance and updating.
Stayed 1 night in Dec 2018

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay here and my family and i were impressed. We will surely come back in a week or two. Two-thumbs-up value-for-money stay!
Stayed 1 night in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable. Nice buffet breakfast. Little bit noisy from outside elements, but not too bad. Pretty good value
Stayed 6 nights in Nov 2018

10/10 Excellent

Ma Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!
The staff are excellent, good customer service. Not to mention big rooms!
Stayed 1 night in Aug 2018
Response from Madz on 24 Sept 2018
Hi Ma'am! We are thankful and delightful for your comment. Thank you very much! Hope to see you soon again.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

injoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 매우 친절했으며 방 내부도 청결했고 조식도 매우 맛있었습니다.
Stayed 5 nights in Oct 2018