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Reviews of Travelodge Inn & Suites by Wyndham Norman

2 out of 5
Travelodge Inn & Suites by Wyndham Norman
225 N Interstate Dr, Norman, OK

Reviews

5.6
Rating 10 - Excellent. 72 out of 495 reviews" "
Rating 8 - Good. 94 out of 495 reviews" "
Rating 6 - Okay. 102 out of 495 reviews" "
Rating 4 - Poor. 99 out of 495 reviews" "
Rating 2 - Terrible. 128 out of 495 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Dree

Liked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

MARRIAH

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Was looking forward to the pool for the kids - closed... okay that happens. Breakfast, in the lobby was a single banana-- two bran type cereals -- and 4 packaged honey buns. Rooms were fine. I got non smoking, still smelled like a smoker was there. A cigarette butt right by our door.. lots of walkers all over. Just not impressed for the price. Feels more of like 50-69 max... I could've done a lot better for the price we paid. Not impressed
Stayed 1 night in Apr 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
Room smelled like cigarettes.
Stayed 1 night in Apr 2024

8/10 Good

juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like advertised on Expedia. The lobby smelled, Room was outdated and deteriorated. Bathroom was beyond small no water pressure what so ever and the door was busted. The room was serviceable at best cigarette burn holes in towels and bedding. Heat and air unit was beyond nasty looking and barely in place
Stayed 2 nights in Mar 2024

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was good. Room was smelly and pipe leaking in bathroom.
Stayed 1 night in Feb 2024

6/10 Okay

Susan

Stayed 2 nights in Jan 2024

2/10 Terrible

Shawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted a nine smoking room the room that I had it was supposed to be a None smoking room but it smelled straight like cigarettes both in my 4-year-old son we have severe asthma so that was already a red flag the room cleanliness I had to clean the toilet myself because it was not properly cleaned and it did not look like anything in the photos very very deceiving and the photos it shows like a jacuzzi tub and a few other things none of that is true
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Convenient to the Hwy. and to the College.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
I will never choose this hotel again! Terrible experience!
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked out after 1 night
Leaking showers, broken knobs, dirty towels, ripped sheets, cigarette holes in the bedding, non-smoking room that reeked of cigarettes and exhaust, air conditioning broken...the list goes on. I felt very deceived by the pictures of this place and the management argued about a refund for the remaining nights. We stayed one night: we were happy to pay for one night, but there was NO WAY we were continuing our stay...especially for the cost we payed for gameday weekend! Our 2nd hotel charged $40 more a night and was immaculate! Never again!
Ripped bedding
Cigarette hole in the blanket
Clean towel off the shelf was NOT clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try
The gentleman at the front desk was awesome! Very nice and cordial, we will definitely be back the next time we are in Oklahoma!
Stayed 1 night in Oct 2023

6/10 Okay

Krissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotels.com Should have Warned About Deposit
We've stayed at this location many times over the years and never had an issue. I got a great deal on Hotels.com which included prepaying for the room. Upon check in, we were hit with an unexpected $60 deposit that had to be paid in full. Then at check out, the desk clerk had to come inspect our room before issuing a refund of the deposit. This property accepts pets, so the deposit was reasonable, our problem was that we weren't expecting it but had prepaid so we had no choice but to accept it. I blame Hotels.com for this. The deposit should have been mentioned on the website. We will not return to this location as the surly staff left a bad taste. Pity, the room was clean and comfortable.
Stayed 1 night in Oct 2023

6/10 Okay

Milton

Stayed 5 nights in Oct 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
The room smelled bad. My family and I are sensitive to mold and my wife and I were having a number of symptoms after just 15 minutes of being in there. Of course we got out immediately and just had to eat the cost of the first night. Stay away from this place unless you are looking for trouble.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large and clean room
Stayed 1 night in Oct 2023

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled terrible and had black mold behind the toilet. We bought some air fresheners for the room but it didnt help. Woke up next morning and noticed light shining through the bottom of the door - guessing water comes in through that when it rains so we suspect the bad smell of the room was from mold and/or mildew. Requested a different room and got one within a couple hours because they had to clean it) and it was much better. The front desk guy (Sam?) was very helpful but they are clearly understaffed.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were out in smoking room when we had asked for non. It was a hassle but we were changed. The AC was so loud they had to replace the next day. That guy was very nice.
Stayed 3 nights in Sep 2023

4/10 Poor

GAry

Disliked: Cleanliness, property conditions & facilities, room comfort
TV did not work. There was no door knob for the bathroom door. Room was not very clean. A few bugs in the shower.
Stayed 2 nights in Sep 2023

8/10 Good

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good spot to stay.
The room had some minor issues, sink faucet worked but is broken. Shower curtain rod is broken but still did it’s job. Continuous gnat problem. The mattress cover was dirty but the sheets and such were clean. Blanket had old cigarette burns. Honestly, it was a decent stay. Large room, comfortable bed, quiet considering it’s location, clean, great TV channel selection.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate!
Stayed 1 night in Sep 2023

2/10 Terrible

Gwen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult check in, a surprise deposit. Put us on second floor with no elevator, we are both in our late 70’s. Asked for ground floor but claimed they were all booked, although only about 10 cars in parking lot. Air conditioner not working properly and noisy. Shower not working with low water pressure. Refrigerator not working properly. When called front desk got no answer. Decided to stay just one night due to uncomfortable conditions but had already charged my card and would not refund. Said I would have to call Expedia
Stayed 2 nights in Sep 2023

6/10 Okay

Sue

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying, it was nice and roomy, and we slept well and stayed an extra day. Only issue was crickets and a spider, but seeing so many dead ones outside it seems they are working to control them. Would be nice if there was a little more variety for breakfast.
Stayed 1 night in Aug 2023

2/10 Terrible

Shelley

Travelled with group
Disliked: Staff & service, property conditions & facilities
The people running the hotel were very rude and disrespectful.
Stayed 1 night in Aug 2023

2/10 Terrible

Dawn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth it
We were charged a $60 deposit and was told it was refundable. The guy at the front desk didn't want me reading the paper he handed me, so I wrote on it refundable deposit. He did not like that. There was no damage to the room and they still haven't refunded it. It was 104° that day and my air conditioner went out, that's why we booked there. The room's air conditioner wasn't on and the room was excessively hot, it took hours to cool it down. The hotel is in a convenient location but I wouldn't stay there again. Not with the attitude of the front desk and how we were treated.
Stayed 1 night in Aug 2023

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
The hotel was fine for what I was looking for and the price. Everything was clean and felt safe. If you're expecting a breakfast, you will be disappointed. However, overall, the hotel was okay! I would stay again if passing through.
Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Bianca

Stayed 1 night in Jul 2023

2/10 Terrible

Tambra, Ardmore

Stayed 1 night in Jul 2023

4/10 Poor

Christy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were not given any information upon check-in, just one key card. Had to request coffee, cups, toilet paper every day. "Continental breakfast" consisted of several overripe bananas, a few Honeybuns, and dispensers with raisin bran and frosted flakes. This included the weekend and from 6am to 9:30am. The bathroom door had obviously been kicked in, and the repairs were amateurish. I would guess the managers are skimping and/or skimming.
Stayed 6 nights in May 2023

6/10 Okay

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was unwelcoming and unfriendly. I was in smoking room and was told to smoke outside 25 feet from hotel. Staff clarified in saying, not 2 to 5 feet but 25 feet.
Stayed 2 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good about it
This place was dirty, dingy, full of bugs and refused to refund us when we checked out after one night of a prepaid stay. They were also unable to provide us with the ground floor room we requested. This is the worst place I have stayed in decades.
Dirty sofa
Dirty footprints on floor after using the shower. The dirt was on the floor - my feet were clean.
One of many bugs seen in the bathroom area
Another bug
Stayed 2 nights in May 2023

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks
Was supposed to be a nonsmoking room but reeked like cigarettes. No housekeeping at all.
Stayed 4 nights in May 2023

2/10 Terrible

Donald

Travelled with family
Disliked: Property conditions & facilities
There were a lot of problems. There was a slimy spot on the carpet. The walls were too thin and there was a lot of noise next door. The TV didn't work. The internet server didn't work. My son's room had the sink not hooked up to the drain. The coffee machine was less than adequate. Almost no breakfast in the cafe.
Stayed 2 nights in May 2023

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old, dingy property. Demanded a ‘deposit’ at checking, over and above payment for the room.
Stayed 1 night in May 2023

2/10 Terrible

Danny

Travelled with family
Disliked: Staff & service, property conditions & facilities
The shower had no pressure. Impossible to get clean in it. The bed sheets were torn. The air conditioner sounded like a lawn mower. My door wouldn’t lock. The property is run down. I would not stay there again and I don’t recommend anyone else stay there either.
Stayed 1 night in May 2023

6/10 Okay

Stephen

Stayed 1 night in May 2023

2/10 Terrible

Peggy, Postville

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and saw the room it was very unsatisfactory. Could not even attempt to stay. Asked for a refund and was refused.The air conditioner/heater unit did not work. The room had a stench & very disgusting.
Stayed 2 nights in Apr 2023

4/10 Poor

chung, santa clara

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2023

4/10 Poor

Kevin

Travelled with family
Disliked: Staff & service, property conditions & facilities
After arriving after 2 to check in room was not ready, went back an hour later and check in, room still not ready, man cart outside door, had to wait 15 more minutes to check in, Refrigerator did not work and had no control to adjust the setting for it. Breakfast next morning was cereal and prepackaged pastry, nothing else, did have milk and juice
Stayed 1 night in Apr 2023

2/10 Terrible

Mercedez

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First, when I arrived I booked a non smoking room with double beds and I was given a smoking room that smelled like an ash tray. I was then put in a king sized non smoking that still smelled slightly of smoke and mold. The bathtub was old and dirty looking and the shower bar was coming out of the wall. I didn’t even stay. I cut my losses and left to stay somewhere else. The front desk staff also let me know about someone else’s booking because we had the same last name.
Stayed 1 night in Apr 2023

2/10 Terrible

Roy

Travelled with family
Disliked: Amenities, property conditions & facilities
The ac was so noisy it kept us up most of the night. The "Continental" breakfast consisted of cereal. Very disappointed in that.
Stayed 1 night in Apr 2023

2/10 Terrible

holly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nasty and smelled like an ashtray even though we had a non-smoking room. It was by far the worst place we have ever stayed. We all woke up sick from the smoke smell and didn’t even shower there because it was so nasty. I had to wash everything we brought because it all smelled just from being in the room. Nothing against Expedia at all, but I would not recommend this Travel Lodge to anyone.
Stayed 1 night in Apr 2023

6/10 Okay

Rick

Stayed 2 nights in Mar 2023

8/10 Good

Noma C

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Housekeeping...JOKE. Had to change our own linens.
Not the greatest in customer service. Budget friendly.... Don't expect to have your "housekeeping " on ANY SORT of a regular basis. We called the feont desk and requested service as well as leaving the card on the knob... NOTHING.
Stayed 3 nights in Jan 2023

2/10 Terrible

Christian

Travelled with family
Disliked: Staff & service, property conditions & facilities
The deposit I was required to make for the room for the night was stolen from me by the property. When I contacted the hotel on Jan. 5 I was made to call back 3 separate times before the property manager informed me I could only get my deposit back by driving all the way back to the property in person and was rude and unwilling to have any discussion about it. I've disputed the charge through my credit card company but want people to be aware of this awful lack of customer service and frankly of robbery of a customer. Will never be back at a facility owned by this company and for sure not this one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room was quiet and clean. Breakfast was a total joke. Pastry over ripe bananas milk
Stayed 1 night in Dec 2022