Hypo-allergenic bedding, pillow-top beds, blackout curtains
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Reviews of Towneplace Suites Oklahoma City Airport

2.5 out of 5
Towneplace Suites Oklahoma City Airport
4601 SW 15th Street, Oklahoma City, OK

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 105 reviews" "
Rating 8 - Good. 22 out of 105 reviews" "
Rating 6 - Okay. 11 out of 105 reviews" "
Rating 4 - Poor. 6 out of 105 reviews" "
Rating 2 - Terrible. 11 out of 105 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Haskell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dishes in the room looked lke they hadnt been washed. Room smelled weird
Stayed 1 night in Mar 2024

8/10 Good

chaney

Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean

10/10 Excellent

christina

Stayed 1 night in Oct 2023

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Amenities
Felt old and ran down. Bathroom has seen better days. Maybe if there was vents the walls wouldn’t be peeling and looking moldy.
Stayed 3 nights in Jan 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
room not properly cleaned and fridge had horrible odor. Pool could've been a little warmer
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Family Time
Spur of the moment family trip since my husband has to work on Father’s Day.
Stayed 1 night in Jun 2022

4/10 Poor

Jacqueline

Disliked: Cleanliness
Not that great for the price
It said the lobby was being renovated but it seems like the rooms need some TLC as well. Our shower handle was about to fall off, cabinets stuck and doors were crooked, ceiling paint was peeling in our room. We liked the fact we could get 2 BR but otherwise I probably wiuld not book here again.
Stayed 5 nights in Jun 2022

2/10 Terrible

Heaven

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was nice about this place, its way over priced. The front counter had a can of raid on the floor. The pool was disgusting murky water with some kind of film on it. On top of that I found a scorpion of all things on the wall at the pool. So needless to say I did not sleep well. This place is outdated and dirty. $70 is the most you should pay at a place like this. I do not recommend staying here.
Stayed 1 night in Aug 2021

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The freezer in the room was so loud we couldn't sleep through it. Front desk person said ok and nothing else when we told her about it. She was also on the phone the whole time I tried to speak with her about it and seemed not interested.
Stayed 1 night in May 2021

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Stayed 3 nights in May 2021

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, room comfort
Excellent Hotel!!!
We were thoroughly impressed with our room & the hotel. Very comfortable, roomy & exceeded every expectation. The kitchenette was wonderful. The bed was super comfy & the shower was huge! The staff was friendly & informative. Hotel was quiet & located far enough away from the highway that you didn't hear any noise at all.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
It’s was clean but ac thermostats was broken, tv remote was missing in one bedroom, and beds were a little hard
Stayed 2 nights in Mar 2021

10/10 Excellent

Peggie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Rosa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

FELIX

Travelled with family
Liked: Cleanliness, room comfort
A good getaway
The accommodations were excellent the person that checked us in cared enough to check on the room cleanliness before we were books or signed to that room
Stayed 1 night in Nov 2020

10/10 Excellent

Ron L.

Liked: Cleanliness
Very Nice Place
The room was clean and we got a nice upgrade to a small suite. The bed was comfortable and the amenities were excellent.
Stayed 1 night in Oct 2020

10/10 Excellent

Leonce

Stayed 1 night in Nov 2020

8/10 Good

Emily

Liked: Cleanliness, room comfort
Home away from home
The place was very nice and clean. Stafff was friendly and very informative
Stayed 1 night in Nov 2020

4/10 Poor

Sarah, Bellingham Washington

Disliked: Amenities, property conditions & facilities
The people were friendly, but the room was poorly stocked, the breakfast was lame compared to other places I’ve stayed. The laundry had no way to purchase detergent or even get change for the machines. They missed the housekeeping service once. Big disappointment for a Marriott hotel. In fact I was shocked at the poor condition. It’s evident that this property is in trouble.
Stayed 7 nights in Nov 2020

2/10 Terrible

April

Double charged for room
Stayed 2 nights in Nov 2020

8/10 Good

Natasha

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020

2/10 Terrible

Laurie

Business traveller
Disliked: Cleanliness, room comfort
RODENT INFESTATION! BEWARE!
Checked in early which was great, front desk women are super kind and helpful but first room had no AC, Sunday check in and no maintenance people on duty, moved to 2nd room toilet was backed up, 3rd room was infested with rats...truthfully apparently the whole hotel is! They were EVERYWHERE! One even crawled on to the sofa in our room while we were sitting on it! Running through the hallways and in our rooms DISGUSTING! Board of health has been notified!
Nightstand next to my bed, rat poop next to my chewed through zip lock bag of vitamins
Our dining table where the rats chewed through a candy bag
Stayed 5 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Each person in our group had a negative experience. They ranged from leaky showers and toilets to rodents and bedbugs in rooms, and soiled adult diapers piled in the hallway.
Stayed 9 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

SAGAR

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
The young lady that checked us in was awesome! Great customer service. She was helpful in getting us checked in and moving us to a cleaner room immediately! She even offered to clean the room herself! The hotel seemed fairly new but already worn out and dirty. The furniture was stained and things all over the room were broken. For the price I would definitely choose one of the other hotels in the surrounding area.
Stayed 3 nights in Sep 2020

10/10 Excellent

Nadea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Tramaine

Business traveller
Liked: Cleanliness, room comfort
Owner
Been great Location very nice
Stayed 1 night in Aug 2020

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 3 nights in May 2020

10/10 Excellent

Monaqueiah

Stayed 2 nights in Apr 2020

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
TownePlace Suites
The room was nice and the staff was very friendly.
Stayed 1 night in Apr 2020

8/10 Good

Bryson

Business traveller
Liked: Cleanliness, room comfort
Towneplace
Customer service was great. Room was clean, staff was courteous and friendly.
Stayed 1 night in Apr 2020

10/10 Excellent

Mike, Pittsburgh

Business traveller, Travelled with group
Liked: Cleanliness, amenities
The staff was very friendly and accommodating. Late check out was a plus
Stayed 1 night in Mar 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay here was amazing. Just be sure to check your statements my room was charged twice and I’m currently dealing with that now.
Stayed 3 nights in Feb 2020

10/10 Excellent

LeCrasasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m picky pleaser
I could complain. Customer Service was pleasing. Room was quite and breakfast was appropriate. Had the 2bedroom suite. Nice room. Enjoyed the stay Only pool no jacuzzi. Will book again. Lady at front desk Kay and Alice at night wonderful customer service.
Stayed 1 night in Feb 2020

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
We had a great experience here. The hotel was clean and the staff were very nice.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst I’ve ever stayed. The room was not even cleaned. They never changed out the bedding as there was literally pubic hairs and body fluid all over the sheets. The soaps were not changed out, never was vacuumed and tables, sofas and countertops were dirty. There excuse was they were so busy and understaffed. This hotel should be shut down by the health department as it was absolutely discusting!
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent Stay
Guy at front desk was nice, was well received. Room was Ok, but smelled like a dogs room and the sheets were wrinkled. but was only there for one night passing through so its a decent stay. Breakfast was good on the way out. Would recommend.
Stayed 1 night in Dec 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Got there on a cold night and the welcome was very warm! The first person I met was very polite! Room was clean and comfortable! Looking forward to staying here again!
Stayed 1 night in Dec 2019