Exterior
Check availability

Reviews of Hilton Garden Inn Oklahoma City Midtown

3 out of 5
Hilton Garden Inn Oklahoma City Midtown
2809 Northwest Expressway, Oklahoma City, OK

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 595 reviews" "
Rating 8 - Good. 162 out of 595 reviews" "
Rating 6 - Okay. 87 out of 595 reviews" "
Rating 4 - Poor. 42 out of 595 reviews" "
Rating 2 - Terrible. 39 out of 595 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heydy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Duncan P. General Manager on 20 Mar 2024
Thank you for the positive feedback.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duncan P. General Manager on 20 Mar 2024
Thank you for the positive feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Duncan P. General Manager on 8 Jan 2024
Thank you for your feedback.

2/10 Terrible

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They stole my $100 speaker from my room
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Duncan P. General Manager on 23 Nov 2023
Thank you for the positive feedback.

6/10 Okay

Phil

Travelled with family
Water in shower never got hot. Halls were dirty.
Stayed 1 night in Oct 2023
Response from Duncan P. General Manager on 11 Oct 2023
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Duncan P. General Manager on 5 Oct 2023
Thank you for the positive feedback.

10/10 Excellent

Shannon

Travelled with partner
Over all it was good! Shower pressure could be a little stronger lol, they need to pull the fridge out a little more because when we opened the cabinet it was very hot and the fridge was a little cool! We learned this on our cruise if you pull the fridge out it cools , we woke up this morning and our drinks were VERY COLD 😁
Stayed 1 night in Sep 2023
Response from Mariac on 2 Oct 2023
Thank you so much for choosing to stay with us!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check in and out was extremely quick and easy. Hotel staff was great very friendly!
Stayed 1 night in Aug 2023
Response from Mariac on 2 Oct 2023
Thank you! We love our guest and hope you come see us again!!

10/10 Excellent

Eric

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property centrally located
Stayed 1 night in Aug 2023
Response from Mariac on 2 Oct 2023
Thank you and hope to see you again!

10/10 Excellent

Styrlin

Stayed 1 night in Jul 2023
Response from Mariac on 2 Oct 2023
Thank you and see you soon!

6/10 Okay

Phyllis

Travelled with family and small children
The elevator smelled awful of skunk weed pot. Also the extra 25$. “Incidental fee” they charge for each night that is supposed to be returned to my credit card. Would i book here again? No. No breakfast no perks. Added fees
Stayed 2 nights in Jul 2023

10/10 Excellent

Wendell

Stayed 4 nights in Jul 2023

6/10 Okay

Tim and marilyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice. Hot tub not working again during our second stay.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Terry

Stayed 1 night in Jun 2023

10/10 Excellent

JERRI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent experience at this property. The only negative would be the price of the breakfast. I'm used to other hotels providing it free and it didn't look to be much different fare.
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are always very clean and smells fresh. Everyone is very friendly and accommodating.
Stayed 1 night in May 2023

6/10 Okay

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our overnight stay was okay. We made it work, and we had all the amenities we needed. We booked a room with two queen beds, but received a room with two full size beds. The parking lot smelled like marijuana and the inside hallways had an overwhelming scent of air freshener like they tried to cover up something bad. Thankfully the smells did not extend into our room. At about 3:00 AM, some very loud guests came up and down the halls yelling and slamming doors, off and on, for about 15 minutes. I do wish they had free breakfast, as $12-13 per plate is a little much.
Stayed 1 night in Apr 2023

4/10 Poor

Sandra

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
nothing
Stayed 1 night in Apr 2023
Response from DORISH on 30 Apr 2023
Thank you!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly Staff. Rooms are nice.
Stayed 1 night in Mar 2023
Response from DHolliday on 6 Apr 2023
Thank you!

10/10 Excellent

Elibaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2023
Response from DHolliday on 15 Mar 2023
Thank you!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for renovations, but otherwise it is a great stay.
Stayed 1 night in Jan 2023
Response from DHolliday on 6 Feb 2023
Thank you!

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 2 nights in Jan 2023
Response from DHolliday on 6 Feb 2023
Thank you so much!

10/10 Excellent

Steve, Burleson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and courteous staff. Rooms were modern and clean. Only complaint was that the restaurant and lounge were closed for remodeling but not made known until check in.
Response from DHolliday on 6 Feb 2023
Thank you.

2/10 Terrible

Lacie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave me a 1 bed room when a double room was paid for. Suppose to be 2 kings received 2 queens
Stayed 1 night in Jan 2023

2/10 Terrible

Bruce

Disliked: Staff & service, amenities, property conditions & facilities
Website said there was a restaurant available. Not only NO restaurant but couldn’t get a glass of wine. Even signage in the hotel says there is a hotel with bar. Very disappointing!
Stayed 1 night in Jan 2023

10/10 Excellent

DEANA, LAWTON

10/10 Excellent

Jose

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is our second time for a reason. The staff is really good, rooms are nice and clean. Everyone is really nice. Elizabeth was really good since our check in, really helpful and attentive. Definitely coming back.
Response from DHolliday on 13 Feb 2023
Thank you!

10/10 Excellent

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from MC on 22 Dec 2022
Thank you for your stay!

8/10 Good

Karen, Muncie

10/10 Excellent

Paul, Flower Mound

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property appears to have been nicely renovated recently and is conveniently located with ample parking spaces. The room was clean, comfortable, but the air conditioner was really loud. The only issue about the staff was she asked me for my driver's license and credit card. When she checked my address on their computer, it had an Expedia address listed. She returned them to me and then asked for them again. It took ten minutes to check in.
Stayed 1 night in Oct 2022
Response from MC on 22 Dec 2022
Thank you for your feedback, Apologies for long check in process.

10/10 Excellent

Marshal

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. There was plenty of green spots for my French bulldog to take care of business. Close to where I was visiting.
Stayed 1 night in Oct 2022

6/10 Okay

Kathryn

Stayed 3 nights in Sep 2022

10/10 Excellent

SINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and it looked brand new.
Stayed 1 night in Aug 2022
Response from Manager on 26 Sept 2022
Thank you so much for staying with us! hope to see you again in the near future!

10/10 Excellent

Yennita

Stayed 3 nights in Aug 2022
Response from Manager on 23 Aug 2022
Thank you and hope to see you again in the future!

4/10 Poor

Andrew

Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet and clean
Stayed 3 nights in Jul 2022
Response from Manager on 26 Sept 2022
We're glad you had a nice quiet stay

10/10 Excellent

Magdalena

Stayed 1 night in Jul 2022

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was closed. It would be nice to know when you book if the pool is going to be closed. Also went down to get breakfast and was told there was an $8.00 charge for breakfast. Was never told they charged for breakfast. It was like any other hotel breakfast and nothing special that you should have to pay extra for.
Stayed 1 night in Jun 2022

8/10 Good

Destiny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Joshua

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Room didn’t come with bathtub, staff was great n everything else was ok
Stayed 1 night in Apr 2022

8/10 Good

William

Stayed 2 nights in Apr 2022

8/10 Good

Jill

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It would help if we had known the bar/restaurant was closed for renovations.
Stayed 1 night in Mar 2022
Response from Maria on 2 Apr 2022
I do apologize for the inconvenience of our restaurant/bar. We have it posted on our website and Expedia has on their website.

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant.
Stayed 1 night in Mar 2022
Response from Maria on 29 Mar 2022
Thank you for your stay and please come back to enjoy our new rooms!

6/10 Okay

Marisa

Stayed 3 nights in Mar 2022

6/10 Okay

Marilynn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction on our visit.
Stayed 1 night in Mar 2022
Response from Maria on 22 Mar 2022
Good Morning, I do apologize for our mess as we are trying to improve our guest rooms with our brand new look. We hope this will not prevent you from coming back and enjoying our new rooms coming soon!

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The access to activities and restaurants was good. The beds were not very comfortable and cleanness was okay. We were disappointed that pool was closed in the morning even though supposed to be open. Have stayed at other Hilton properties and liked them. We were a little disappointed.
Stayed 1 night in Mar 2022
Response from Maria on 22 Mar 2022
We apologize for the pool closure in morning for maintenance. Spring Break had us busy and we wanted to have a safe and clean pool for our guest to enjoy. Hope to see you in a near future again!

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience! My daughter and I went to a concert in okc while my Husband and twins stayed here to swim at the hotel! They said the water was nice and warm! We highly recommend this hotel and will stay here again.
Stayed 1 night in Mar 2022
Response from Maria on 22 Mar 2022
Thank you for your stay!