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Reviews of Days Inn by Wyndham Oklahoma City West

2 out of 5
Days Inn by Wyndham Oklahoma City West
504 South Meridian, I-40 Exit 145, Oklahoma City, OK

Reviews

6.2
Rating 10 - Excellent. 145 out of 878 reviews" "
Rating 8 - Good. 229 out of 878 reviews" "
Rating 6 - Okay. 191 out of 878 reviews" "
Rating 4 - Poor. 138 out of 878 reviews" "
Rating 2 - Terrible. 175 out of 878 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping Stole some of my property while i was working out of my tote.
Stayed 3 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Jason,We take all guest feedback seriously and have forwarded your concerns to the appropriate team for review. Should you require further assistance, please get in touch with our management team directly. Thank you for bringing this to our attention.

10/10 Excellent

Tequila

👍
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Tequila,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Tequila

Liked: Cleanliness, staff & service
....
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Tequila,We appreciate you taking the time to share your feedback with us; we take all comments seriously and will address any areas of concern accordingly. Thank you for sharing your experience with us, and we hope to welcome you back in the future.

6/10 Okay

Amanda

Travelled with group
That I only got 1/2 my deposit back be cause it was five after 11 when I left the room
Stayed 3 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Amanda,We appreciate your feedback regarding your deposit. Our check-out time is strictly enforced to ensure our staff has enough time to clean and prepare rooms for incoming guests. We apologize for any inconvenience this may have caused. Please feel free to reach out to our management team if you have any further concerns or questions.

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Hello Amanda, We apologize that your stay did not meet your expectations. We value all guest experiences and encourage you to reach out to us directly so we can address any concerns you may have had. We strive to improve and would appreciate the opportunity to make it right for you.

10/10 Excellent

wz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello wz,We are thrilled to hear that you had a wonderful experience during your stay! We strive to provide exceptional service and a comfortable environment for all of our guests. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 Okay

Shamika

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not what expected
The rooms were not to par. I wished the room was more clean the room really looked not as expected. The smell of the room was not good according to the pictures as advertised was deceitful will not be renting there again period.
Stayed 3 nights in Dec 2023
Response from Manager on 14 Dec 2023
Hello Shamika, Thank you for sharing your experience with us. We apologize for any disappointments you encountered during your stay. Our team strives to ensure cleanliness and accurate representation of our rooms. We appreciate your feedback and will utilize it to improve our services. Please feel free to contact our management for further assistance.

2/10 Terrible

Jahee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not stay here again
Was scary I was ther for 15 minutes and I checked back out.
Stayed 1 night in Dec 2023
Response from Manager on 11 Dec 2023
Hello Jahee, Thank you for sharing your experience with us. We're sorry to hear that you found your stay scary and checked out early. We take the safety and comfort of our guests seriously, and we would appreciate it if you could provide more details about your concerns so that we can investigate further and make any necessary improvements.

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go here. Rooms are horrible room was never even cleaned out when I rented it. The TV was broke. There were burn holes everywhere. The sheets and blankets were filthy. There was food under the bed. Still the refrigerator didn’t work there were no microwave. There was dust on top of the Refrigerator. When I told them about this, they put me in another room with no working water and no key for the door. The manager was the only one with the key and he wanted me to let him know when I leave and come back that way he can let me in the room, but I think it was more just to steal. Still haven’t got my refund back from them. It’s been more than seven days.
Stayed 7 nights in Dec 2023
Response from Manager on 11 Dec 2023
Hello Damian, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We take our guests' satisfaction seriously and we have shared your concerns with the appropriate departments to ensure that these issues are addressed. We encourage you to reach out to our management team directly regarding the refund, as they will be able to assist you further. We appreciate your patience and understanding.

2/10 Terrible

Jeremy

Disliked: Cleanliness, amenities
Property was kind of dirty and the water didn't work and neither one of my two rooms and they did not even compensate me for it
Stayed 5 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Jeremy, We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a clean environment for our guests and we will address this issue with our housekeeping team. In regards to the water, we apologize for any inconvenience caused. We encourage guests to bring any concerns to our attention during their stay so that we may address them promptly. Should you have any further feedback, please don't hesitate to contact our management team directly.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 16 Nov 2023
Dear Guest,Thank you for sharing your exceptional rating! We are delighted to hear that you had such a wonderful experience during your stay with us. It means a lot to our team to receive such positive feedback. We hope to welcome you back again soon for another outstanding stay.

6/10 Okay

Cynthia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs confirmed
Stayed 4 nights in Oct 2023
Response from Manager on 8 Nov 2023
Hello Cynthia,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Cristian

Liked: Amenities
Good service
Stayed 1 night in Nov 2023
Response from Manager on 5 Nov 2023
Hello Cristian,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service to be satisfactory. We strive to provide excellent service to all our guests and your feedback is truly appreciated. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Evonne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great service
Stayed 1 night in Oct 2023
Response from Manager on 11 Nov 2023
Hello Evonne,Thank you for your kind feedback on our service. We strive to provide exceptional service to all of our guests and we are thrilled to hear that we met your expectations. We hope to have the opportunity to welcome you back in the future for another great stay.

2/10 Terrible

Dayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From prostitution people everywhere. People knocking on our door all hours of the night. And staff is very unfriendly
Stayed 2 nights in Sep 2023
Response from Manager on 30 Sept 2023
Hello Dayla,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We hope you will return so that we can provide you an even superior experience.

6/10 Okay

Isaac

Just a pit stop.
This was just a pit stop in a boring city on my trip.
Stayed 1 night in Sep 2023
Response from Manager on 30 Sept 2023
Hi Isaac,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 Excellent

Sara

Stayed 3 nights in Sep 2023
Response from Manager on 14 Oct 2023
Hello Sara,Thank you for your excellent rating! We are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
After we checked in, we drove around to our room to several police cars. We asked an officer if that was a safe area and he advised us this hotel and area had a high rate of prostutes and drugs. We didnt even go into our room and left to find another hotel. We didnt feel safe.
Stayed 1 night in Sep 2023
Response from Manager on 28 Oct 2023
Hello Michael,We apologize for any inconvenience caused. The safety and comfort of our guests are our top priorities, and we take your feedback seriously. We will address this issue with the appropriate authorities to ensure a safe environment for all guests.

2/10 Terrible

Joshua

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Joshua, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Jorge luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello Jorge luis, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Shannon

Stayed 2 nights in Aug 2023
Response from Manager on 21 Aug 2023
Hello Shannon, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
Was given a room all ready occupied. No apologize, just oh try this room then. There were people selling drugs by the pool and threaten comments were made. DOD NOT stay due to safety but hotel would not refund the money.
Stayed 2 nights in Aug 2023
Response from Manager on 2 Sept 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down
Bugs in room. Hairs in floor and bathroom. Bathroom door looked like dried pee stain. Only 2 lights worked. There isnt any breakfast served. This place looks nothing like the pictures.
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Tim, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Jonathan

he TV or phone, advertise breakfast and a pool but there was neither, asked for a refund and they refused. Worst hotel experience of my life
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Jonathan, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Laquita

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Laquita, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Velia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst Days Inn hotel
Days Inn hotel, always had been so nice to stay! but this Days Inn hotel was so terrible! the room had so bed smell, was not clean and the lights were not working properly! and the area was not safe, a lot of homeless walking around the hotel. We just checked in and out. We did not stay and request for a refund but it was denied
Stayed 2 nights in Jul 2023
Response from Manager on 26 Jul 2023
Hello Velia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 Terrible

Branden

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Roaches and dirty bedrooms.
Response from Manager on 20 Jul 2023
Hello Branden,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 Terrible

Sherry, Lawton

Travelled with family
Disliked: Property conditions & facilities
I did not stay at the property. Upon arrival there were two women actively soliciting (prostitution). There were people loitering around the property. Didnt want to leave my car unattended in the parking lot and I certainly didnt want to spend the night. I had to book another hotel. So, I paid for a room I didnt even get to stay at due to safety concerns@
Stayed 1 night in Jul 2023
Response from Manager on 20 Jul 2023
Hello Sherry,Thank you for taking the time to share your comments regarding our parking and comments about our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 Okay

Duane

Liked: Cleanliness, staff & service
Convenient location, all lights and appliances worked, shower head and RR worked fine
Stayed 2 nights in Jul 2023
Response from Manager on 16 Jul 2023
Hello Duane,Thank you for being a valued guest and for providing us the feedback regarding our location as well as our shower. I hope you will return to enjoy a memorable and exceptional experience.

2/10 Terrible

Julian

Stayed 1 night in Jul 2023
Response from Manager on 2 Sept 2023
Hello Julian,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

Glenn

Business traveller
So for the price, it was pretty good. Didn't sleep much because of highway noise, but I expected that. The breakfast and coffee didn't happen, wasn't expecting that. Certainly wasn't expecting the smoking room to not have an ash tray, much less there not being extras at the desk. And really really wasn't expecting a prostitute to knock on my door at 9am. Checked out early, but yeah. There you go. It's cheap, so set expectations accordingly.
Stayed 3 nights in Jul 2023
Response from Manager on 15 Jul 2023
Hello Glenn, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excellent

Hua

Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
Hello Hua,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

2/10 Terrible

Raul

Stayed 1 night in Jul 2023
Response from Manager on 15 Jul 2023
Hello Raul, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Anthony

Stayed 2 nights in Jul 2023
Response from Manager on 2 Aug 2023
Hello Anthony,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Antonio

Stayed 1 night in Jul 2023
Response from Manager on 30 Jul 2023
Hello Antonio,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

Brandi

Stayed 1 night in Jul 2023
Response from Manager on 28 Jul 2023
Hello Brandi,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 Poor

Mary

Stayed 2 nights in Jun 2023
Response from Manager on 4 Jul 2023
Hello Mary,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

Ezekiel

Stayed 1 night in Jul 2023
Response from Manager on 4 Jul 2023
Hello Ezekiel,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
THE HOUSEKEEPER IS A THEIF AND THEY LET HER GET AWAY WITH RUN FROM THIS OLACE DO NOT RENT FROM THEM ITS BAD VERY BAD THEY HAVE DRUG ADDICTION OUTSIDE ALL DAY LONG IT NOISE ITS A MESS DO NOT RENT FROM THEM RUN
Stayed 1 night in Jun 2023
Response from Manager on 23 Jun 2023
Hello Sarah, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Poor

Corey

Just adequate.
Stayed 1 night in Jun 2023
Response from Manager on 13 Jun 2023
Hello Corey, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Monique, La Mirada

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not great for families, no pool, poor facilities, poor breakfast etc.
Stayed 3 nights in Jun 2023
Response from Manager on 13 Jun 2023
Hello Monique, Thank you for sharing your experience with us. We appreciate the input referring to our breakfast and your insights regarding our pool. Please do come see us again.

4/10 Poor

Pakita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the room had a very bad smell.
Stayed 1 night in Jun 2023
Response from Manager on 8 Jun 2023
Hello Pakita, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terrible

Hossein

Business traveller
Disliked: Cleanliness, property conditions & facilities
The place around looks unsafe and inconvenient.
Stayed 1 night in Jun 2023
Response from Manager on 7 Jun 2023
Hello Hossein, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

4/10 Poor

cl

Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello cl, It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have taken pictures of the room we were given. Less then desirable. Unsafe area. People fighting all hours of the night. My daughter an I did not sleep or feel safe. Will not be staying at another days inn.
Stayed 1 night in Jun 2023
Response from Manager on 6 Jun 2023
Hello Rachel, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

2/10 Terrible

Patricia

Stayed 1 night in Jun 2023
Response from Manager on 25 Jun 2023
Hello Patricia,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on 6 Jun 2023
Hello Stuart, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Aida

Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Manager on 9 Jun 2023
Hello Aida, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Misty

Stayed 1 night in May 2023
Response from Manager on 5 Jun 2023
Hello Misty, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

martha

Business traveller
Disliked: Staff & service, property conditions & facilities
We got a room that was supposed to be wheelchair accessible but we were unable to even get to the bathroom with the wheelchair. Could not get a room that was. They would not refund money so that we could go elsewhere. Not pleased at all.
Stayed 1 night in Jun 2023
Response from Manager on 3 Jun 2023
Hello martha,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.