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Reviews of Roco Inn Okinawa

3 out of 5
Roco Inn Okinawa
1-27-11 Matsuyama, Naha, Okinawa-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 317 out of 925 reviews" "
Rating 8 - Good. 412 out of 925 reviews" "
Rating 6 - Okay. 163 out of 925 reviews" "
Rating 4 - Poor. 27 out of 925 reviews" "
Rating 2 - Terrible. 6 out of 925 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2023

10/10 Excellent

REBECCA

Stayed 2 nights in Apr 2023

10/10 Excellent

Renier

Travelled with group
Ok
Stayed 5 nights in Oct 2022

6/10 Okay

Christina

Disliked: Staff & service
Stayed 3 nights in May 2022

10/10 Excellent

Sam, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great price. Highly recommend for travelers.
Stayed 14 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I was rather disappointed by comparison; because it was the most expensive but not best in quality especially room size and breakfast.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was clean and had strong wifi and air conditioning. However there was a weird automatically triggered light that was pretty sensitive. In addition, they requested a key drop off every time you left the residence. Overall, this place was great to stay at.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel were great people. They were very friendly and went out of their way to help me arrange some sightseeing. If I ever find myself in my room Okinawa again, I will definitely stay at the Roco Inn Okinawa again.
Stayed 3 nights in Apr 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naha, Okinawa
All excellent. I recommend this hotel and Okinawa
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great. but i arrived around 200pm...and staff explains need to extra charge for 1000 yen per.hour..i know.this is the rule of hote..but at least i.would prefer there is additional.arrangement
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Free smartphone with unlimited domestic calls and internet. Helpful staff. Good location. Competitive price.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Brenda, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice small hotel for budget traveller
Buffet breakfast highly recommended. There are many restaurants nearby.
Stayed 1 night in Sep 2018

8/10 Good

Ed, Iowa City, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller rooms but nice, next time i would get one oc the bigger rooms.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

PapaBob, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up to wholesome breakfast in tatami room
First time visitor to Okinawa, Japan, and loved the welcoming setting and modest accommodations close to the airport. Reminds me of being on a cruise ship--a good feeling, really, on a vacation with compact bathroom, fridge, air condition because Okinawa is a little muggy right now. I loved the bed and the varietal pillow firmness. I was pleasantly surprised that I liked the pillow that felt like it had heaps of sand or gravel in the casing; it supported my lower neck which was therapeutic. I appreciated the Shisheido bath products and actually thought to inquire about the hair conditioner if it was available for purchase at the front desk. The staff was kind, competent and unassuming, never overwhelming with that kind of oozing artificial personalization which is annoying. Best experience was the wholesome breakfast in a traditional tatami room where I took in the positive energy of this space and soulful food of both Okinawan and Japanese cultural goodness. I will stay here again and take my family here on my next, upcoming visit.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staffs here were friendly, abd breakfasts were also good. But the smell of the room was quite bad. There’re some stains on the wall and bed.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

6/10 Okay

judy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Small room , poor room ventalisation. Location is quite far from rail train.
Stayed 1 night in Dec 2017

8/10 Good

taller, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel near to hot street
nice place and hotel but a little far to the hot street and near the hooker street. it is cheap and comfortable.
Stayed 2 nights in Oct 2017

8/10 Good

Yuen Shan Milly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist didn't speak and understand much English. But they tried to make me understand them with google translate and body language. I appreciated that.

6/10 Okay

Verified traveller

Disliked: Room comfort
Small bed, would not go back.
The room was disappointing. In particular, the bed was way too small for two people. My boy friend and I had difficulty sleeping because of the tiny bed. There was a bathtub, so that was good, but generally we were happy to leave. Beware that the hotel restaurant will charge you a fee of 300 yen (table fee) per person in addition to the food prices.

6/10 Okay

Susan, Shimonoseki, Japan / Weeki Wachee, Florida, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is fine, service is not!!
We were very disappointed. The hotel itself is nice & clean. However... there isn't anywhere to park to register. The internet didn't work well and at times not at all. Our check in person was ready to show us where to park when the other clerk said something very quietly to him and he put the parking lot chart away. Then we were told the hotel parking lot was full so had to park a couple blocks from the hotel. It's all paid parking of course. The restaurant charges a table fee and we were told the English menu prices weren't good. When we started to order a chef- manager person appeared and again we were informed the prices were changed. About 3 staff stood together discussing these changes and my husband had had enough and walked out. So we didn't even get to order!! No apologies. Hotel is fine but service isn't.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Victor Kee Yuk, Hong Kong

The hotel overall service and condition content are good. One thing is the unpleasant smell from toilet was disgusting. The Japanese style breakfast was great.

8/10 Good

Craig, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great price, wonderful breakfast.

6/10 Okay

Calvyn, Hong Kong

Liked: Cleanliness
Disliked: Room comfort
Very very small room!
One of the smallest hotel rooms I have stay in. but very clean. I had asked for a non-smoking room but upon entering the room, I can instantly smell the smoke that they tried to cover with air freshener. I was only there for a night so decided to not bother changing. Location was ok, 15-20 walk from the monorail and the main street. breakfast was ok.

8/10 Good

kristopher, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Did review for 50 dollar ticket.
Great place for 1-2 people.

6/10 Okay

Kit Chung, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a nightlife area.
Parking is free, but not easy in this area.

8/10 Good

Liam, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel
we had a quick stay on Naha in transit and this hotel was perfect for that. Very reasonable price, breakfast included and absence and restaurant. Would recommend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tim, Kobe

Liked: Staff & service
A decent business hotel
I was travelling to Okinawa for a conference, so all I needed was a reasonably priced place to lay my head. The Roco Inn satisfied that requirement. The rooms were bog standard, but there was a nice buffet breakfast and free wifi. It was further from the station than the pictures on the website would have you believe, but the staff were really friendly and helpful. I'd stay here again if I was travelling alone, but if you are on a family vacation, keep looking for something else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room and great service
The hotel is good and has a great service. It's a little bit far from the station and not so easy to find. The room is comfortable.

8/10 Good

william

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Derek, Hong Kong

Liked: Staff & service
Affordable business hotel
Nice and helpful staff. Provided all the necessary amenities.

8/10 Good

Mike, Okinawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The room was pretty clean and comfortable. The surrounding neighborhood is kind of hectic for OKinawa, but it was alright. I recommend this hotel.

8/10 Good

Koey, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good service
We were so impressed with all the facilities in a compact room but truly comfortable. I was surprised with the "service" pack for female customers, it was a skin care set with a Shiseido mask inside. So nice! We had everything we need and really happy with the hotel!!

6/10 Okay

Rainbow Law, Hong Kong

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Free car park
Good for free carpark, but room really small.

10/10 Excellent

micchuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for
For a little less than 30 dollars per night this is a pretty good hotel. The rooms are really 90s and you can practically feel the salaryman that stayed there before you did, but they are in good condition, all the facilities work and they will resolve any problem in a heartbeat. The buffet breakfast it's also actually pretty good if you can handle Japanese breakfast. I insist that is well worth your money, but it won't necessarily upgrade your Okinawa experience

8/10 Good

pui, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

10/10 Excellent

david chu, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Great overall, don't pass the breakfast. If you need wireless in your room,be sure to ask front counter to get a portable router. Typical Japanese hotel room is small, if you're big, you better upgrade.

8/10 Good

SANAE

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

SANAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気配りがとても素晴らしいです
Stayed 3 nights in Mar 2024

10/10 Excellent

tomoo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
築年数が古くなっているが、綺麗に整備されていて過ごしやすかった
Stayed 2 nights in Mar 2024