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Reviews of Best Western Okinawa Kouki Beach

3.5 out of 5
Best Western Okinawa Kouki Beach
117 Kouki, Nago, Okinawa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 258 out of 471 reviews" "
Rating 8 - Good. 181 out of 471 reviews" "
Rating 6 - Okay. 23 out of 471 reviews" "
Rating 4 - Poor. 7 out of 471 reviews" "
Rating 2 - Terrible. 2 out of 471 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing hotel is right on the beach. It was just what I needed.
Stayed 1 night in Apr 2024

10/10 Excellent

DIJANA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, but it’s far from everything Abe very limited food options around us
Stayed 3 nights in Mar 2024

10/10 Excellent

Emiko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind n helpful. I’ll definitely stay there again. The beach is right front n amazing view.
Stayed 4 nights in Mar 2024

10/10 Excellent

YEAN LENG, singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wake up when th beautiful sea view, sleep with gentle ocean wave lullaby, Walkable to very good restaurants. Highly recommended this pleasant holidays resort.
Stayed 2 nights in Dec 2023

8/10 Good

Rebekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being by the beach and hearing the waves. Gorgeous beach walks and close to many water activities.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wai Yan Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach at the back. Nice breakfast. Very convenient location with ample parking.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exactly as shown in the pictures. It is a beautiful place right on the beach. Parking is on site & free, & there is a convenience store downstairs with pre made meals, & everything else you could need. There are several cash only restaurants across the street in walking distance. Wi-Fi worked well enough for me to stream TV on my laptop. Beach is clean & beautiful, & wasn’t crowded most days I was there, but there is a group that comes for water activities on the property. Staff was kind & helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

ELENA, Cobble Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on the best beach!
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a great location, had an amazing view and access to beach. Staff were lovely, parking was great. Breakfast was very nice. Would stay here again.
Stayed 7 nights in Sep 2023

10/10 Excellent

Eriko

Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

Amazing staff and facility
Stayed 1 night in Oct 2023

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, BEAUTIFUL VIEWS!!! Super convenient being located by a convenience store, I would stay here again
Stayed 10 nights in Sep 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Jul 2023
Response from KK on 9 Sept 2023
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from KK on 9 Sept 2023
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Wai Cheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good value for money. The room is quite new/recently renovated. Hotel is small but relaxing. It is quiet just literally just one step away from beach. To be able to listen to wave of sea while sleeping is golden for city-folk like us. Breakfast is also better than expected.
Stayed 2 nights in Nov 2022

10/10 Excellent

Joshua

Stayed 1 night in Feb 2022

8/10 Good

Spencer John Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent view overlooking the ocean
Stayed 4 nights in Oct 2021

10/10 Excellent

christopher

Stayed 1 night in Sep 2021

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at Kouki Beach with Family Mart
Stayed 1 night in Sep 2021

10/10 Excellent

Brian

Stayed 1 night in Aug 2021

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
This was a fantastic place to stay. It was right on the beach, had an excellent patio, and there was a yummy breakfast.
Stayed 1 night in Aug 2021

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but could be much more eco-friendly
Hotel is great and breakfast and dinner buffet selection and taste = very good. Just a very un-eco friendly hotel, using tons of plastic and changing sheets and towels even if I told them not to. I had to forbid them from entering my room to make sure there weren't any waste.
Stayed 4 nights in Jul 2021

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but not eco friendly at all
Lovely hotel. Breakfast and dinner buffets were excellent. Very nice food and decent amount of choice. One little setback though: absolutely wasteful hotel!!! I had to forbid them from entering my room to be sure they wouldn't change the towels and sheets everyday, even though I asked several times. Not to mention the plastic used absolutely everywhere in the hotel.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel.Come here for the amazing sea view. Breakfast is repetitive and not too many options. I would love to have also some ice cream on buffet and some coffee cup to go in room.No western choices. Also the staff doesn’t take care of that beautiful front beach.
Stayed 7 nights in May 2021

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious beautiful room, right at the beach, view
My second time there. THE GOOD: Beachfront hotel, with every room looking out over a beautiful ocean view. I had a loft room, it was so spacious and very nicely done - completely different from the quiet old exterior of the hotel. The staff there is always warm and friendly, whoever was at the reception. THE NOT SO GOOD: Only one: The breakfast there is a big disappointment. Basically everything was bland, and boring, and of bad quality - be it the bad juices, the soft croissants, stale bread, sad wieners, bad coffee...
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic Okinawa
Wonderful stay. Beautiful view. Great place to get away. Would recommend if you have a car, though as not much in area.
Stayed 4 nights in Jan 2021

8/10 Good

E, Misawa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Top floor had an amazing view. Top floor with a loft was a unique type of room/one of a kind. Was perfect for our 1 year old daughter who slept in a pack n play up in the loft. Attached family mart was great. Great bathrooms. Breakfast was alright. Beachfront is great.
Stayed 3 nights in Nov 2020

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic comfy rooms with spectacular ocean view
This is a fantastic hotel, despite the exterior! The rooms are fantastic, I had a spacious loft room with two aiecons and a beautiful full ocean view (as every room has, I think) Modern, quiet, spacious rooms, a very beautiful quiet beach right in front of the hotel... Room is beautiful, nice bed, breakfast was the usual boring Japanese hotel breakfast food they do everywhere (salmon sake, liquid scrambled egg, bad processed bacon, or stale chewy western "bread" and croissants) Absolutely recommendable!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Yahiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2020
Response from Customer Service Manager on 12 Mar 2020
Thank you for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. We are looking forward to having you with us again.

10/10 Excellent

Babs, Calgary Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel on the outside but it has been totally upgraded inside! Pleasantly surprised by the large room with a full window wall overlooking the sea! Furnishings are new, beds super comfy, nice linens, and very nicely decorated. The bathroom, albeit small, has a separate toilet room with a high-end wall touch-panel to control the Japanese bidet. The shower room includes a deep soaker tub and a good pressure rain head with body jets. The vanity area is small but again a nice contemporary sink. Nice glass balcony to enjoy the sea view. We had dinner buffet one night and it was a good assortment of both Japanese and western dishes. Breakfast buffet too offered traditional Japanese breakfast items as well as a few western selections. Nice to be able to sit at a bar counter with sea view! On site laundry facilities with washers/dryers at a reasonable cost. Very attentive, friendly staff. Free parking. Good location and not far from many of Okinawa's northern sights.Definitely good value for money!
Stayed 3 nights in Feb 2020
Response from Customer Service Manager on 12 Mar 2020
Thank you for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. Also thank you very much for your kind comments to our staff members. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. We are looking forward to having you with us again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to explore North Okinawa. Conveniently located, clean and great breakfast.
Stayed 2 nights in Dec 2019

10/10 Excellent

Joh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is big and very clean. Water pressure also high. Very satisfied for the 2 night staying.
Stayed 2 nights in Oct 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service
A little pricey for what it has to offer!
Cons: 1.Hard bed, time to change perhaps. 2. Only one lift so can be a wait during breakfast and certain hours. 3. Only one English channel on TV. 4.- No mineral water provided when price is above average. Pros: 1. Huge toilet. 2. Spacious room with sink area. 3 Fairly good breakfast spread. -4. AIr con vent blowing directly on our faces in bed so kept waking up at night. We stayed 3 nights. 5. Free carparking was great. 6. Family mart on SITE. 7. Restaurants just opposite the hotel. Overall, stay was good.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It is a very nice place to stay. Clean and simple.
Stayed 4 nights in Jul 2019
Response from Customer Service Manager on 7 Aug 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

8/10 Good

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for price and location
This hotel was reasonably priced, especially being located by the beach (it's private too). The room was a little crowded for 3 adults and a baby, but we didn't mind as we spent most of the time on the beach and/or in the clear, pristine water. Each room has a balcony overlooking the cove. The buffet was a little pricey for the few things they offered. Breakfast was ok. We would book again!
Stayed 1 night in Jul 2019
Response from Customer Service Manager on 29 Jul 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
Comfortable hotel, excellent staff, good location and wonderful beach
Stayed 7 nights in Jun 2019
Response from Customer Service Manager on 4 Jul 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view of the ocean was nice. However, the rooms did not look like the picture, were not clean, and smelled funny. Overall not a good experience.
Stayed 4 nights in May 2019
Response from Customer Service Manager on 5 Jun 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. On behalf of our entire team, I would like to apologize for not exceeding your expection. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Manager - Customer Service Regional Office - Best Western Hotels Japan

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
I liked the stay very much despite the fact it rained on a few of the days and were not able to enjoy the sun. I especially liked the breakfasts. I found that your front desk person Nam was especially helpful and went out of her way to ensure we had a good time.
Stayed 2 nights in Apr 2019
Response from Customer Service Manager on 3 May 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

8/10 Good

ET

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked the proximity to the beach, it is literally on the beach. Pity the weather was too cold for us to go into the water. Felt it was overpriced though, they didn't even provide complimentary bottles of drinking water in the room. Extra towels for the beach chargeable. Buffet breakfast was very simple for the price we paid.
Stayed 1 night in Mar 2019
Response from Customer Service Manager on 30 Apr 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay and sharing your comments. On behalf of our entire team, I would like to apologize for not exceeding your expection. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Manager - Customer Service Regional Office - Best Western Hotels Japan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2019
Response from Customer Service Manager on 30 Apr 2019
Warm greetings and thank you for having chosen Best Western Okinawa Kouki Beach for your recent stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff was very friendly .
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortable room with nice view. The staffs are nice, and I could have a good stay!
Stayed 1 night in Dec 2018

10/10 Excellent

Meng-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally worth it.
The location is not as busy as other beaches so it’s nice and quiet at night. The beach and the view are amazing. The room and the breakfast are decent too.
Stayed 2 nights in Sep 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is my first time using hotels.com. We happy with the discounted price offer by hotels.com....I am the Agoda user... Really hope can get best offer in near future..
Stayed 2 nights in Jan 2018

8/10 Good

Peh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful one night stay
A wonderful hotel stay (although only one night) with good breakfast and ocean view. Will definitely stay again at the hotel in future. Also has a family mart within the hotel area which is convenient.
Stayed 1 night in Dec 2017

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017