On the beach, white sand

Reviews of Ohope Beach Motel

3 out of 5
Ohope Beach Motel
52 West End, Ohope

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 98 reviews" "
Rating 8 - Good. 29 out of 98 reviews" "
Rating 6 - Okay. 1 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 3 out of 98 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barb

Stayed 1 night in Mar 2024

10/10 Excellent

Rhys

Stayed 2 nights in Dec 2023
Response from Kelly on 25 Dec 2023
Kia ora Rhys we are happy to know that you enjoyed your stay :)

8/10 Good

margaret

Stayed 1 night in Sep 2023
Response from Kelly on 30 Oct 2023
Thanks Margaret for taking the time to review our property we look forward to welcoming you again soon some time.

10/10 Excellent

Ngawiki, Tauranga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and checkout, clean and comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice motel. Well designed rooms and good facilities. Highly recommended.
Stayed 2 nights in Aug 2023
Response from Kelly on 7 Aug 2023
Thanks Bryan for taking the time to leave a review we really appreciate it. We are so glad you enjoyed your stay and look forward to welcoming you back again soon :)

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We both enjoyed our stay but on Thursday night was a loud noise at 9pm for half a hour outside our bedroom window which could not sleep but was ok Friday night
Stayed 2 nights in May 2023
Response from Kelly on 1 Jun 2023
Thanks for you review. As I discussed with you on the Friday we realised what the noise was and sorry this caused you distress.

10/10 Excellent

Shona, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location right on the beach, private units which are super quiet.
Stayed 2 nights in May 2023
Response from Kelly on 28 May 2023
We're glad you enjoyed your stay and look forward to welcoming you back again soon Shona.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
A nice place but no Sky was a bit remiss as we watch Sport
Stayed 2 nights in Apr 2023
Response from Kelly on 1 May 2023
Hi ElaineWe're glad you enjoyed your stay. Unfortunately, we do not have sky as the cost is so prohibitive. We look forward to welcoming you back again in the future.

10/10 Excellent

Jill

Stayed 2 nights in Apr 2023
Response from Ohope Beach Motel on 20 Apr 2023
Thank you so much. We hope to see you again :)

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to the beach, walks. Very friendly and helpful staff. Thank u.
Stayed 1 night in Apr 2023
Response from Ohope Beach Motel on 20 Apr 2023
Thank you so much. We hope to see you again :)

10/10 Excellent

Kerry

Stayed 1 night in Apr 2023
Response from Kelly on 28 May 2023
Thanks for taking the time to review us. We're happy you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it that we could see the beach from our unit and go for a surf when it was good. We walked the beach. Loved our stay in every way.
Stayed 5 nights in Mar 2023
Response from Kelly on 27 Mar 2023
Thanks for taking the time to leave a review for us. We are so pleased that you enjoyed our piece of paradise and hope to welcome you back again soon :)

10/10 Excellent

Carolyn

Stayed 2 nights in Feb 2023
Response from Ohope Beach Motel on 14 Apr 2023
Thanks Carolyn. We hope to see you again :)

10/10 Excellent

Alana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Feb 2023
Response from Kelly on 5 Mar 2023
Many thanks Alana for taking the time to leave us a review it is much appreciated and we look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Great place to stay, awesome location and nice and quiet. Right in front of the beach. Only let down was the bed. Would definitely stay here again.
Stayed 2 nights in Feb 2023
Response from w on 15 Feb 2023
Thanks for taking the time to leave a review. Please let us know the problem with the bed so that we can address this thanks :)

10/10 Excellent

Dee

Stayed 1 night in Feb 2023
Response from Kelly on 5 Mar 2023
Many thanks Dee for taking the time to leave us a review it is much appreciated and we look forward to welcoming you back again soon.

8/10 Good

Christine

Stayed 3 nights in Jan 2023
Response from Kelly on 16 Jan 2023
Many thanks for taking the time to review we appreciate this.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly host who was a pleasure to deal with. Clean and tidy. Amazing beach front location
Stayed 1 night in Dec 2022
Response from Kelly on 25 Dec 2022
Hi there thank you very much for your review. You are always welcome and we look forward to seeing you soon.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach break
Great location,across the road from beach,quiet,walking distance to restaurants.
Stayed 1 night in Nov 2022
Response from Wanda on 8 Dec 2022
Hi Donna Thank you for your feedback. We appreciate it.

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to beach and quiet. Friendly host.
Stayed 1 night in Nov 2022
Response from Wanda on 8 Dec 2022
Hi Lionel Thank you for your review, we glad you enjoyed it.

2/10 Terrible

J

Travelled with group
Disliked: Staff & service
very poor service
Service left a lot to ne desired for example I left a message at 9.30 a., saying there was a problem with the 2 ring hob that was answered at 10.40 pm with a text message.
Stayed 3 nights in Nov 2022
Response from Wanda on 15 Nov 2022
Hi Jean Robertson Apologies for not getting to you in the morning when you requested by text that the hob in your unit wasn't working. The operations for the hob is attached to the wall above the hob itself and our cleaning lady was busy servicing the units just a pity that you couldn't flag her down to assist you. The hob was tested after you left and found to be working perfectly. All our electric and electronics gets tested on check out for the next guest to enjoy. We will put a more explicit detail how to operate the hob for future guests. Again apologies for your inconvenience

6/10 Okay

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was located near the end of the street and near the end of the driveway which made for a quiet location. property was compact but roomy enough, clean and tidy. Some small jobs need doing maybe work in progress.
Stayed 1 night in Oct 2022
Response from Wanda on 31 Oct 2022
Hi Terence Thank you for your review, we always appreciate it when we get constructive criticism, Our motel is definitely a work in progress.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem.
Perfect location across the street from the beach! Friendly host. clean and tidy. Useful kitchen. Allows dogs. Great place. we have been several times and will return
Stayed 2 nights in Oct 2022
Response from Wanda on 31 Oct 2022
Thank you so much for your review. It is always a pleasure to know that guests ae happy when they leave the Motel. You are always welcome.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise from our room.
Amazing stay. This is a simple but extremely comfortable Motel in an idyllic location. Quiet, beach at the doorstep.
Stayed 1 night in Sep 2022
Response from Wanda on 13 Oct 2022
Hi Graham That is such a beautiful photo you posted, thank you so much, we hope we can host you again in the near future.

10/10 Excellent

Gerardine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach and had fire pit/ picnic spot right on grass verge of beach. Great draw card to meet other guests and visitors.
Stayed 2 nights in Sep 2022
Response from Wanda on 25 Sept 2022
Hi Geraldine Thank you for your review. Hope to see you soon again.

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2022
Response from Wanda on 24 Sept 2022
Hey Rebecca Thank you so much for your review. Hope to see you in the near future again

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest unit ever!
What a beautiful motel - probably the cleanest unit we havbe ever stayed in! We just had one night, but will definitely be back. Very close to the beach and a lovely area reserved for motel guests on the grass near the beach with a firepit! Very nice motel!
Stayed 1 night in Jun 2022
Response from Wanda on 13 Jun 2022
Hi Blair You guys are always welcome. Thank you for staying and hopefully we will see you in the near future.

8/10 Good

Alethea

Business traveller
Liked: Cleanliness, staff & service, room comfort
Amazing beach front room
Amazing beach front view. Only thing I would expect the host to provide a matt on the front door as it was raining and we had to use toilet paper to wipe the dirt off the floor each time we go in and out. Also the pressure of the shower is very bad. It either burn or freeze you.
Stayed 1 night in May 2022
Response from Wanda on 10 Jun 2022
Hi Althea Thank you for your review we do appreciate your feedback. The issues you have mentioned above has been rectified. Please accept our apologies.

10/10 Excellent

Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right across from the beach, even had beach towels and boogie boards to use. Room clean and had everything we needed.
Stayed 3 nights in Feb 2022
Response from Wanda on 28 Feb 2022
Hi Medina Thank you so much for your enquiry. We always appreciate it when our guests voice their opinions about their stay. You guys are always welcome.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful team and perfect location
Stayed 3 nights in Feb 2022
Response from Wanda on 18 Feb 2022
Thank you Rachel It means the world to us for a perfect review score.

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit we stayed was underneath the owners/managers home and the noise from upstairs was quite loud as well as noise from attached unit next to us. Just need to do some soundproofing and it will make a huge difference. Otherwise unit was nice and clean, staff were very friendly.
Stayed 2 nights in Feb 2022
Response from Wanda on 7 Feb 2022
Hi Tina Thank you for your review and we have already put a plan together to redo the the floors with sound proofing. Otherwise I'm glad you enjoyed your stay

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite Ohope Beach
Spacious, very clean, great bed. A lovely outdoor area to sit with comfortable chairs and an umbrella. You can hear the waves over the little road and it has a lovely picnic area almost on the beach. The Manager was so helpful and we felt very welcome. Loved it
Stayed 2 nights in Dec 2021
Response from Wanda on 8 Dec 2021
Good morning Pattie You are always welcome and we loved having you. Thank you for the lovely review, it is always appreciated and keep us on our toes. Enjoy your Christmas and New year.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Away from the busier area which was good
Stayed 1 night in Oct 2021
Response from Wanda on 30 Oct 2021
Thank you for your review, it's much appreciated

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
The unit had character and had recently been refurbished. It had a great view of the sea. The motel had its own private grassed area on the beach with seating and fire pit. The host was excellent and made us feel very welcome and was very knowledgeable about the area.
Stayed 1 night in Sep 2021
Response from Wanda on 13 Sept 2021
Hi Darren You guys rock. Loved having you and looking forward in hosting you again. This time with marshmallows

10/10 Excellent

Reba

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff were lovely, waited out front for us in the cold just to ensure we found where we were going.
Stayed 1 night in Sep 2021
Response from Wanda on 13 Sept 2021
Hey Reba I enjoy walking the extra mile. You guys were great. Hopefully we will see you in the new future again

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was super welcoming and oblidging. Rooms were clean and well furnished. Nice garden and well cared for over all.
Stayed 1 night in Jul 2021
Response from Wanda on 4 Aug 2021
Hi there, Thank you for your lovely review. Pity I cant call you by name, just remember we are always here for a good break away from home.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very poor unit, not fit for purpose. Extremely noisy from other guests and or managers in rooms above. Would not recommend this motel complex.
Stayed 2 nights in Jun 2021
Response from Wanda on 16 Jul 2021
Hi there Apologies for the inconvenience and being uncomfortable in our unit. We explained that the units is under the house and could be noisy. We will add to our policy that this is the situation if bookings are made under the house therefore they are discounted rates.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness was the openness of staff, obliging to make us feel comfortable.
Stayed 1 night in Jun 2021
Response from Mel on 24 Jun 2021
Hey guys, it is always a pleasure to have you stay with us. Hope we see you in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the noisy heat pump when we didn't know if you changed settings fast it went into reset and kept on going
Stayed 3 nights in Jun 2021
Response from Wanda on 16 Jul 2021
Hi There Apologies for your discomfort. I will put a notice up to inform guests to change settings slowly

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The property was immaculate and well serviced however the receptionist didnt seem interested in us, just her dog. The desk was not manned and we waited for her to attend even though it was 2pm which is check in time. We wanted sky or Netflix but were unable to get netflix to work and there was no instructions in the folder. We booked weeks beforehand but were not placed in a new unit but had the old renovated one. Probably wouldnt use again.
Stayed 1 night in Jun 2021
Response from Wanda on 16 Jul 2021
Hi there, Apologies for your discomfort. Our office is not manned 24/7 as we only have the 10 units and its not always necessary to Mann the office. We do have a notice up on the window that the office is unattended and to use the phone on the desk to call for attention. We provide the facility for Netflix or sky on the go on the smart TV but need your account details to enjoy the programs. Even though booking well In advance we were booked in the other units when you called, that would be the only reason why you were accommodated in the older units. We do supply unlimited Wi-Fi in all the units. Again I do apologize for your inconvenience

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect chill out break
We booked one bedroom unit for one night stay. Turned out this was an excellent choice and have decided to extend stay for another 3 days and use as a base. Located directly across road from ocean beach. Unit has all mod cons and modern decor. Also has washer and dryer in room which was a bonus. Restaurants, Superette within 3 - 5 min drive. Can't fault this - 10/10
Stayed 1 night in Jun 2021
Response from Mel on 22 Jun 2021
Hi Sylvia Thank you so much for your good review. Thank you for staying with us. Wish you safe travels and hope you to see you soon. Mel

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
If you book through Wotif they will stick you in the worst room they have. Nothing like the pictures shown & looks out onto a dirt bank. No parking your car right outside your door. We had been there a few times before but they've changed ownership & all the new owners have done is hiked the price! The only refurbishment is the addition of a converted carport/garage.
Stayed 2 nights in Jun 2021
Response from Wanda on 17 Jun 2021
Hi There Anonymous Apologies for the discomfort you had whilst staying on our property. I can see from my computer when you were in the said unit and this is my explanation to you. Hopefully I will not offend you with my explanation. Booking through the Expedia or B.com channels is always a roll of the dice. The units are filled as the bookings come in, We don't have control over the units that are booked on line. Taking over a Motel that was run down, so the refurbishment of the units and surrounds have been ongoing, hence your view (the dirt bank) from your bedroom being the reconstructing of the garden bank. The reason for increasing the rates is due to New Air conditioner/heat-pumps, New smart TV's, New Carpets, New Vinyl, New beds, New Showers so the much more to name. The carport/garage in question have only been revamped to make it a more comfortable outside area instead of looking or squeezing past your car. Again I'd like to offer my apologies.

8/10 Good

Sarit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely motel with very friendly and helpful staff. Wanda was great!
Stayed 1 night in May 2021
Response from Wanda on 2 Jun 2021
Thank you so much for staying. Hopefully we will see you soon again

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy property with very friendly staff
Stayed 1 night in May 2021
Response from Wanda on 26 May 2021
Hi There Thank you so much for your review. Hopefully we can accommodate you in the near future

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely motel in amazing spot
Lovely motel, clean warm and friendly, in amazing spot
Stayed 1 night in May 2021
Response from Wanda on 7 May 2021
Thank you so much for your review. We always appreciate reviews. Hopefully we can host you again in the near future

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from beach great lication. Friendly management
Stayed 1 night in Apr 2021
Response from Wanda on 21 Apr 2021
Hi There Thank you for staying at our motel, we would love to have you visiting again in the near future :)

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Lovely place to stay .Very friendly welcome by the owner and very close to the sea
Stayed 1 night in Mar 2021
Response from Wanda on 28 Mar 2021
Hi There Thank you so much for staying, hopefully we'll see you back here in the near future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location clean and quiet, good for families
Stayed 1 night in Mar 2021
Response from Wanda on 23 Mar 2021
Hi Thanks for your feedback Hopefully we can accommodate you again in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the gardens are nice. It has everything you need in it
Stayed 1 night in Mar 2021
Response from Wanda on 21 Mar 2021
Thank you for your feedback We look forward to your next stay