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Great location. Nice motel. Well designed rooms and good facilities. Highly recommended.
Bryan
Stayed 2 nights in Aug 2023
Response from Kelly on 7 Aug 2023
Thanks Bryan for taking the time to leave a review we really appreciate it. We are so glad you enjoyed your stay and look forward to welcoming you back again soon :)
We both enjoyed our stay but on Thursday night was a loud noise at 9pm for half a hour outside our bedroom window which could not sleep but was ok Friday night
Diane
Stayed 2 nights in May 2023
Response from Kelly on 1 Jun 2023
Thanks for you review. As I discussed with you on the Friday we realised what the noise was and sorry this caused you distress.
Lovely location right on the beach, private units which are super quiet.
Shona
Stayed 2 nights in May 2023
Response from Kelly on 28 May 2023
We're glad you enjoyed your stay and look forward to welcoming you back again soon Shona.
8/10 Good
Elaine
30 Apr 2023
Liked: Cleanliness, staff & service, amenities
A nice place but no Sky was a bit remiss as we watch Sport
Elaine
Stayed 2 nights in Apr 2023
Response from Kelly on 1 May 2023
Hi ElaineWe're glad you enjoyed your stay. Unfortunately, we do not have sky as the cost is so prohibitive. We look forward to welcoming you back again in the future.
Loved it that we could see the beach from our unit and go for a surf when it was good. We walked the beach. Loved our stay in every way.
Peter
Stayed 5 nights in Mar 2023
Response from Kelly on 27 Mar 2023
Thanks for taking the time to leave a review for us. We are so pleased that you enjoyed our piece of paradise and hope to welcome you back again soon :)
Hi Lionel Thank you for your review, we glad you enjoyed it.
2/10 Terrible
J
Travelled with group
15 Nov 2022
Disliked: Staff & service
very poor service
Service left a lot to ne desired for example I left a message at 9.30 a., saying there was a problem with the 2 ring hob that was answered at 10.40 pm with a text message.
J
Stayed 3 nights in Nov 2022
Response from Wanda on 15 Nov 2022
Hi Jean Robertson Apologies for not getting to you in the morning when you requested by text that the hob in your unit wasn't working. The operations for the hob is attached to the wall above the hob itself and our cleaning lady was busy servicing the units just a pity that you couldn't flag her down to assist you. The hob was tested after you left and found to be working perfectly. All our electric and electronics gets tested on check out for the next guest to enjoy. We will put a more explicit detail how to operate the hob for future guests. Again apologies for your inconvenience
6/10 Okay
Terence
Travelled with partner
28 Oct 2022
Liked: Cleanliness, staff & service, amenities
The property was located near the end of the street and near the end of the driveway which made for a quiet location. property was compact but roomy enough, clean and tidy. Some small jobs need doing maybe work in progress.
Terence
Stayed 1 night in Oct 2022
Response from Wanda on 31 Oct 2022
Hi Terence Thank you for your review, we always appreciate it when we get constructive criticism, Our motel is definitely a work in progress.
Perfect location across the street from the beach! Friendly host. clean and tidy. Useful kitchen. Allows dogs. Great place. we have been several times and will return
Verified traveller
Stayed 2 nights in Oct 2022
Response from Wanda on 31 Oct 2022
Thank you so much for your review. It is always a pleasure to know that guests ae happy when they leave the Motel. You are always welcome.
What a beautiful motel - probably the cleanest unit we havbe ever stayed in! We just had one night, but will definitely be back. Very close to the beach and a lovely area reserved for motel guests on the grass near the beach with a firepit! Very nice motel!
Blair
Stayed 1 night in Jun 2022
Response from Wanda on 13 Jun 2022
Hi Blair
You guys are always welcome. Thank you for staying and hopefully we will see you in the near future.
8/10 Good
Alethea
Business traveller
17 May 2022
Liked: Cleanliness, staff & service, room comfort
Amazing beach front room
Amazing beach front view. Only thing I would expect the host to provide a matt on the front door as it was raining and we had to use toilet paper to wipe the dirt off the floor each time we go in and out. Also the pressure of the shower is very bad. It either burn or freeze you.
Alethea
Stayed 1 night in May 2022
Response from Wanda on 10 Jun 2022
Hi Althea
Thank you for your review we do appreciate your feedback. The issues you have mentioned above has been rectified. Please accept our apologies.
The location right across from the beach, even had beach towels and boogie boards to use. Room clean and had everything we needed.
Medina
Stayed 3 nights in Feb 2022
Response from Wanda on 28 Feb 2022
Hi Medina
Thank you so much for your enquiry. We always appreciate it when our guests voice their opinions about their stay. You guys are always welcome.
The unit we stayed was underneath the owners/managers home and the noise from upstairs was quite loud as well as noise from attached unit next to us. Just need to do some soundproofing and it will make a huge difference. Otherwise unit was nice and clean, staff were very friendly.
Tina
Stayed 2 nights in Feb 2022
Response from Wanda on 7 Feb 2022
Hi Tina
Thank you for your review and we have already put a plan together to redo the the floors with sound proofing. Otherwise I'm glad you enjoyed your stay
Spacious, very clean, great bed. A lovely outdoor area to sit with comfortable chairs and an umbrella. You can hear the waves over the little road and it has a lovely picnic area almost on the beach.
The Manager was so helpful and we felt very welcome.
Loved it
PATRICIA
Stayed 2 nights in Dec 2021
Response from Wanda on 8 Dec 2021
Good morning Pattie
You are always welcome and we loved having you. Thank you for the lovely review, it is always appreciated and keep us on our toes. Enjoy your Christmas and New year.
Great location. Away from the busier area which was good
Patrick
Stayed 1 night in Oct 2021
Response from Wanda on 30 Oct 2021
Thank you for your review, it's much appreciated
10/10 Excellent
Darren
12 Sept 2021
Liked: Cleanliness, staff & service
The unit had character and had recently been refurbished. It had a great view of the sea. The motel had its own private grassed area on the beach with seating and fire pit. The host was excellent and made us feel very welcome and was very knowledgeable about the area.
Darren
Stayed 1 night in Sep 2021
Response from Wanda on 13 Sept 2021
Hi Darren
You guys rock. Loved having you and looking forward in hosting you again. This time with marshmallows
Very poor unit, not fit for purpose. Extremely noisy from other guests and or managers in rooms above. Would not recommend this motel complex.
Verified traveller
Stayed 2 nights in Jun 2021
Response from Wanda on 16 Jul 2021
Hi there
Apologies for the inconvenience and being uncomfortable in our unit. We explained that the units is under the house and could be noisy. We will add to our policy that this is the situation if bookings are made under the house therefore they are discounted rates.
Didn't like the noisy heat pump when we didn't know if you changed settings fast it went into reset and kept on going
Verified traveller
Stayed 3 nights in Jun 2021
Response from Wanda on 16 Jul 2021
Hi There
Apologies for your discomfort. I will put a notice up to inform guests to change settings slowly
4/10 Poor
Verified traveller
Travelled with partner
20 Jun 2021
Liked: Property conditions & facilities
Disliked: Staff & service
The property was immaculate and well serviced however the receptionist didnt seem interested in us, just her dog. The desk was not manned and we waited for her to attend even though it was 2pm which is check in time. We wanted sky or Netflix but were unable to get netflix to work and there was no instructions in the folder. We booked weeks beforehand but were not placed in a new unit but had the old renovated one. Probably wouldnt use again.
Verified traveller
Stayed 1 night in Jun 2021
Response from Wanda on 16 Jul 2021
Hi there, Apologies for your discomfort. Our office is not manned 24/7 as we only have the 10 units and its not always necessary to Mann the office. We do have a notice up on the window that the office is unattended and to use the phone on the desk to call for attention. We provide the facility for Netflix or sky on the go on the smart TV but need your account details to enjoy the programs. Even though booking well In advance we were booked in the other units when you called, that would be the only reason why you were accommodated in the older units.
We do supply unlimited Wi-Fi in all the units.
Again I do apologize for your inconvenience
We booked one bedroom unit for one night stay. Turned out this was an excellent choice and have decided to extend stay for another 3 days and use as a base. Located directly across road from ocean beach. Unit has all mod cons and modern decor. Also has washer and dryer in room which was a bonus. Restaurants, Superette within 3 - 5 min drive. Can't fault this - 10/10
Sylvia
Stayed 1 night in Jun 2021
Response from Mel on 22 Jun 2021
Hi Sylvia
Thank you so much for your good review. Thank you for staying with us.
Wish you safe travels and hope you to see you soon. Mel
If you book through Wotif they will stick you in the worst room they have. Nothing like the pictures shown & looks out onto a dirt bank. No parking your car right outside your door. We had been there a few times before but they've changed ownership & all the new owners have done is hiked the price! The only refurbishment is the addition of a converted carport/garage.
Verified traveller
Stayed 2 nights in Jun 2021
Response from Wanda on 17 Jun 2021
Hi There Anonymous
Apologies for the discomfort you had whilst staying on our property. I can see from my computer when you were in the said unit and this is my explanation to you. Hopefully I will not offend you with my explanation.
Booking through the Expedia or B.com channels is always a roll of the dice. The units are filled as the bookings come in, We don't have control over the units that are booked on line. Taking over a Motel that was run down, so the refurbishment of the units and surrounds have been ongoing, hence your view (the dirt bank) from your bedroom being the reconstructing of the garden bank.
The reason for increasing the rates is due to New Air conditioner/heat-pumps, New smart TV's, New Carpets, New Vinyl, New beds, New Showers so the much more to name. The carport/garage in question have only been revamped to make it a more comfortable outside area instead of looking or squeezing past your car. Again I'd like to offer my apologies.