Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews of Fenwick Inn

2 out of 5
Fenwick Inn
13801 Coastal Highway, Ocean City, MD

Reviews

8.2

Very good

Rating 10 - Excellent. 829 out of 1790 reviews" "
Rating 8 - Good. 544 out of 1790 reviews" "
Rating 6 - Okay. 219 out of 1790 reviews" "
Rating 4 - Poor. 99 out of 1790 reviews" "
Rating 2 - Terrible. 99 out of 1790 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and appears to have recently been updated. The staff were so friendly and helpful. We would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Hello Eric, thank you for your review of your recent stay with us. We are absolutely ecstatic that you had an excellent stay and that our staff provided friendly and helpful service. Once again, thank you for your feedback and we hope to have you again soon. Safe travels!

10/10 Excellent

David, Marlton

Liked: Amenities
Only issue was a lack of items at breakfast unlike other hotels.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Hello David, thank you for your review of your recent stay with us. We're glad to hear that your stay was overall enjoyable, but we're sorry to learn about the issue you encountered with our offerings in the breakfast lounge. Ensuring a satisfying breakfast experience for our guests is important to us. Your feedback is valuable, and we will review our breakfast offerings to ensure that we are meeting the expectations of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.

10/10 Excellent

Scott

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Pet friendly Excellent location. Excellent value Very fair pricing. The 8th floor dining room has amazing views, nice dining area, nice bar. Average to slightly above average food for hotel dining.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Hello Scott, thank you for your review. We are so glad you enjoyed your stay and that you took advantage of our pet-friendly amenities, in-house dining, and affordable rates. Your feedback is appreciated and we look forward to having you again in the near future.

10/10 Excellent

Katia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall! Staff is friendly and great customer service
Stayed 2 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Hello Katia, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met by our staff. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

2/10 Terrible

Diondrea

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
false advertisement, it looks like a nice family hotel but the photos make it seem better than what it is. The pool was freezing, its an indoor pool so that was unexpected. the are around the pool was unclean. the arcade is 4 games in the laundry room. and they started constuction before 9 am without notice.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Hello Diondrea, thank you for taking the time to leave a review on your recent stay with us. We are sorry to hear that we fell below your expectations during your time here. As a staff, we do our best to convey to our guests all of the amenities we offer. We inform guests upon check-in, and all information regarding amenities is available on our website. However, we apologize that our indoor pool did not meet your expectations. Our maintenance team will look into your concerns regarding the temperature of the water. In addition, please know that there are no construction projects going on at our hotel currently. If there was any external noise occurring outside of the hotel, we apologize for any inconvenience. We take your feedback seriously and will use it to improve our services and guest experience. We hope to have you again in the near future for a much-improved stay.

6/10 Okay

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but the noise from the hallways is terrible. If you are a light sleeper at all, I would recommend not staying there. Everytime someone gets off the elevator, you can hear them all the way to the end of the hallway. It almost sounds like they are in your room
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Hello Laurence, thank you for taking the time to leave a review on your recent stay with us. While we are glad you enjoyed certain aspects of our hotel, we are sorry to hear that we fell below your expectations during your stay. Your feedback regarding external noise outside of your room is duly noted and we will look to find ways to improve upon that. One of our main goals is to provide our guests with a comfortable stay. We apologize that we fell short of that and we understand your frustration. We sincerely hope to have you again in the near future for a much-improved experience.

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Hello Mohamed, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Hello Cindy, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, pleasant checking. Clean and comfortable room. Good free breakfast. Great top floor bar with restaurant. NICE!
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Hello Jane, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Tanya, Manassas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for excellent price! Will stay here each time I go to Ocean city!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Hello Tanya, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that we will be your number-one destination every time you come to OCMD. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Bex

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Hello Bex, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

8/10 Good

Apurva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean but shower faucet could use an update. The swimming pool was heater was broken but the hot tub made up for it. The indoor play area in the pool area was fun for kids.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Hello Apurva, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your stay along with our indoor pool. Your feedback regarding the shower faucet and heater is noted and will be passed along to our maintenance team. Once again, thank you for your feedback and we look forward to having you again soon!

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dog friendly and spacious rooms.
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Hello Kelly, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and enjoyed our pet-friendly amenities. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Zephaniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had everything we needed at a reasonable price. We will be back soon.
Stayed 1 night in Apr 2024
Response from Hotel Management on 9 Apr 2024
Hello Zephaniah, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that you took advantage of our affordable rates. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
Hello Bruce, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 5 Apr 2024
Hello Cathy, thank you for your review of your recent stay with us. We are so glad you had an excellent experience with us. Your feedback is appreciated and we hope to have you again soon. Safe travels!

10/10 Excellent

Maria

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here because is convenient and my fur baby stays with us. The property is awesome but the stairwells can use some daily cleaning because of doggies that can't hold until they go outside. Otherwise, this is your place. Affordable, convenient, and friendly! Give them a try! Great work guys!
Stayed 5 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Hello Maria, thank you for taking the time to leave a review on your recent stay with us. We are so glad you had a positive experience with us and that you enjoyed our pet-friendly amenities. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 Apr 2024
Hello Cathy, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

8/10 Good

DJ

Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Hello DJ, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 Good

Bradley

Stayed 2 nights in Mar 2024
Response from Hotel Management on 17 Apr 2024
Hello Bradley, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

8/10 Good

Heather

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a loud atmosphere sometimes when there’s conventions going on, kid friendly and dog friendly. At midnight I finally had to say something to all these kids running up and down the halls , screaming, yelling, playing loud music. Ect. There is a new restaurant/bar/lounge with a great view at the top of the building. You’re in walking distance to food places, 7’11 , shopping center . Parking can be hard at times when there’s cheerleading or something going on down there. The Breakfast is absolutely TRASH . I give it a -1 seriously. There is no verity in selections , they don’t have staff helping at all or filling things that are out . You’re better off going to Dennys right down the street.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 27 Mar 2024
Hello Heather, thank you for taking the time to leave a review on your recent stay with us. We appreciate your compliments about our convenient location and new restaurant. However, we take noise disturbances seriously and will address this issue with our team to ensure a more peaceful environment for all guests. Additionally, we will review your feedback about the breakfast offerings and work to improve the variety and quality of our selections. Thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Tania, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 Okay

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and refreshing. Staff were helpful and friendly. Stay would have been comfortable,but the beds kept sliding off of the slippery base and the elevator kept me up all night long. I called front desk thinking it was the room above us. Staff knew what the constant noise was and never offered a room change or anything. I never figured it out until the next morning.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Tiffany, thank you for taking the time to leave a review on your recent stay with us. We're pleased to hear that you found our property clean and refreshing, and that our staff were helpful and friendly. Your feedback regarding our bedding is noted as we will look into this concern accordingly. In addition, we apologize for any inconvenience in regard to any noise you were experiencing. Your feedback is valuable to us, and we will use it to improve our services and ensure that similar issues are addressed promptly in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Great to be there with kids.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Angelica, thank you for taking the time to leave a review on your recent stay with us. We are so glad you and your family had a memorable experience. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay and the breakfast was good. Thank you.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Nadine, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here along with our breakfast amenities. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024
Response from Hotel Management on 15 Apr 2024
Hello Patricia, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

6/10 Okay

Madona

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Very noisy, breakfast is terrible, small and dirty.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Madona, thank you for taking the time to leave a review on your recent stay with us. We are sorry to hear that we fell below your expectations during your time here. Your feedback will be shared with our staff so that we can improve our services and overall guest experience. We hope to have you again in the near future for a more well-rounded stay.

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk supervisor was very kind, will be returning.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Hello Edward, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Hotel Management on 15 Apr 2024
Hello Melissa, thank you for taking the time to leave a review on your recent stay with us. We are so glad to see you had an excellent experience with us and that all of your needs were met. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

8/10 Good

Sharon

Liked: Amenities
The firer alarm going off and had to evacuate the hotel at night
Stayed 2 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Hello Sharon, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here. However, we do apologize for any inconvenience for the fire alarm going off during the night. Safety is a top priority for us, thank you for your understanding. We hope to have you again in the near future. Safe travels!

10/10 Excellent

Kristie

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, clean, awesome pool
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Hello Kristie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Hello Loretta, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness
If you’re not worried about the bells and whistles, this place is perfect. Clean rooms, nice pool area and relatively quiet. Staff was friendly when we arrived but can’t say that about our entire stay. Breakfast is ok - it’s free, so you get what you get. Nice part is you can bring your pet! We’ve stayed a couple times and never have had any real issues. Kids love it so we keep coming back!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 12 Mar 2024
Hello Katie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you and your family enjoyed our many amenities and friendly staff. Your feedback regarding the breakfast lounge is noted as we strive to enhance our guest experience. Once again, thank you for your feedback and we hope to have you again soon!

10/10 Excellent

Cortney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything updated beds and pillows..friendly staff and knowledgeable outgoing bartenders
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar 2024
Hello Cortney, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your kind words are appreciated and we hope to have you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 5 Mar 2024
Hello Jessica, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again in the near future. Safe travels!

10/10 Excellent

ROBIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 4 Mar 2024
Hello Robin, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the location. It was very crowded when I was there. The "breakfast" was Underwhelming! Coffee was from a machine that uses concentrate, and it ran out coffee Very unhappy that I was made to pay a "resort fee" I checked in at 10pm.The pool was overrun with kids. The "gym" was a small hallway with 8 machines crammed together. I checked out at 8:30am
Stayed 1 night in Feb 2024
Response from Hotel Management on 1 Mar 2024
Hello Robert, thank you for taking the time to leave a review on your recent stay with us. We're pleased to hear that you liked our location. However, we apologize for the challenges you faced during your stay. We appreciate your insights, and we will explore ways to enhance these aspects of our guest experience. Your feedback is invaluable, and we hope to have the opportunity to make improvements for a more positive experience in the future.

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 1 night in Feb 2024
Response from Hotel Management on 19 Feb 2024
Hello John, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here along with our many amenities such as the pool. Thank you for your kind words and we hope to have you again soon!

8/10 Good

Ravin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: The indoor pool splashpad , walkable , friendly staff Dislikes: Thin walls, someone was vacuuming the hallways at 9pm as well.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 19 Feb 2024
Hello Ravin, thank you for taking the time to leave a review on your recent stay with us. We're pleased to hear that you enjoyed our indoor pool splash pad, found our location walkable, and experienced the friendliness of our staff. However, we sincerely apologize for the inconveniences you encountered. Your comfort and satisfaction are important to us, and we regret that we fell short of providing a peaceful environment during your stay. We genuinely value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night for a tournament - a good choice.
Stayed 1 night in Feb 2024
Response from Hotel Management on 19 Feb 2024
Hello Elizabeth, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that you chose us for your stay during your tournament over the weekend. Your kind words are appreciated and we hope to have you again soon!

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
It was wonderful
Stayed 2 nights in Dec 2023
Response from Hotel Management on 19 Feb 2024
Hello Nathan, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that it was wonderful. Your kind words are appreciated and we hope to have you again soon!

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like this property because it had different options like the pool and arcade and rooftop restaurant. Breakfast was good
Stayed 2 nights in Feb 2024
Response from Hotel Management on 12 Feb 2024
Hello Emma, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here along with our many amenities. Your feedback is appreciated and we hope to have you again soon!

10/10 Excellent

ralph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids and pets .
Stayed 2 nights in Feb 2024
Response from Hotel Management on 12 Feb 2024
Hello Ralph, thank you for taking the time to leave a review on your recent stay with us. We are so glad you and your family enjoyed their time here. We hope to have you again soon!

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. Room was spacious. Could have used help for checking in, as there was a line.
Stayed 1 night in Feb 2024
Response from Hotel Management on 12 Feb 2024
Hello Michelle, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here along with the location and spacious rooms. Your feedback regarding our check-in process is duly noted as we strive to enhance our guest experience. Once again, thank you for your review and we hope to have you again soon!

6/10 Okay

TRACY

Travelled with family and small children
Staff was friendly, room was clean. Pool area needed attention and the breakfast was lacking.
Stayed 1 night in Jan 2024
Response from Hotel Management on 30 Jan 2024
Hello Tracy, thank you for taking the time to leave a review on your recent stay with us. We are very glad our staff provided excellent service and that you found our rooms to be clean and comfortable. Your feedback regarding the pool and breakfast lounge is duly noted as we strive to enhance our guest experience. Once again, thank you for your honest feedback and we hope to have you again soon!

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fun splash pad for the kids, nice jacuzzi and pool area
Stayed 2 nights in Jan 2024
Response from Hotel Management on 30 Jan 2024
Hello Kristie, thank you for taking the time to leave a review on your recent stay with us. We are glad to hear you enjoyed your time with us along with our many amenities. Your kind words are appreciated and we hope to have you again soon. Safe travels!

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great location to restaurants and beach.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 23 Jan 2024
Hello Jeffrey, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and close proximity to the beach. In addition, we are so glad you enjoyed the on-site restaurant. Your kind words are appreciated and we hope to have you again soon. Safe travels!

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service
Stay in room 312. My son got a rash all over his body from the hot tub. I'm not happy about that. It smelled like there were too many chemicals, making it hard to breathe. I only stayed in the tub for about 10 minutes; I couldn't stay longer. I'm so disappointed this time. I've been there about 5 times so far. The hot tub made my body feel dry and itchy. Not good. I hope you understand. I would be happy to receive half off the price the next time I visit. Thank you.
Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
Hello Steven, thank you for taking the time to leave a review on your recent stay with us. We sincerely apologize for the issues you encountered during your stay. The health and well-being of our guests are of utmost importance, and we take this matter very seriously. Our maintenance team is actively looking into your concerns to ensure our hot tub is working efficiently in all aspects. Once again, we apologize for your recent experience with us and we hope to have you again in the near future for a much-improved experience.

10/10 Excellent

Samuel

Travelled with partner
Stayed 1 night in Jan 2024
Response from Hotel Management on 17 Jan 2024
Hello Samuel, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all your needs were met. Your feedback is appreciated and we look forward to hosting you again in the near future.

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water was shut off to the hotel during our stay there
Stayed 2 nights in Jan 2024
Response from Hotel Management on 17 Jan 2024
Hello Timothy, thank you for taking the time to leave a review on your recent stay with us. We sincerely apologize for the inconvenience you faced due to the water shut-off during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.