Balcony
Check availability

Reviews of Coconut Malorie Resort Ocean City a Ramada by Wyndham

3 out of 5
Coconut Malorie Resort Ocean City a Ramada by Wyndham
200 59th Street on the Bay, Ocean City, MD

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1180 reviews" "
Rating 8 - Good. 378 out of 1180 reviews" "
Rating 6 - Okay. 235 out of 1180 reviews" "
Rating 4 - Poor. 135 out of 1180 reviews" "
Rating 2 - Terrible. 77 out of 1180 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jasmine

Stayed 3 nights in May 2024

6/10 Okay

khary

Liked: Amenities
Disliked: Property conditions & facilities
Great location and amenities near by but the Hotel can use some updates to their furniture, beds, dressers, refrigerators etc. Also the room could have been a little cleaner. I almost got stuck in the elevator on my last day, so maybe they need tuned up or something. I've stayed here many times before but if they don't update, I will not be back.
Stayed 3 nights in Apr 2024

4/10 Poor

dan

Disliked: Cleanliness, property conditions & facilities
To say the property and rooms are outdated is an understatement. They haven’t been remodeled since the 80s. And they have an old HVAC system. There’s no air condition yet. It’s either all heat or AC. We went in the middle of April and they still had the heat on they did provide a fan for the room, but I could never get the room below 75°. The floor was old terra-cotta tile. It was filthy. You walk across it in your socks and it looks like you were at the beach. There was so much dirt and sand or my socks.
Stayed 2 nights in Apr 2024
Response from Jessica on 24 Apr 2024
Thank you for the feedback. We truly regret that the accommodations were not what you expected. We have a new HVAC system that was installed in 2023. We continually try to do our best for our guests.

6/10 Okay

Candace

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Jessica on 24 Apr 2024
Thank you for taking the time to rate our resort.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely kind and helpful. We will look to stay here during the season and will stay here again for cheerleading competition in the future
Stayed 2 nights in Mar 2024
Response from Jessica on 24 Apr 2024
Thank you for your recent stay wand reviewing your stay at Coconut Malorie. We look forward to seeing you again on your next visit to Ocean City.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed it...... will definitely be staying again
Stayed 2 nights in Feb 2024
Response from Candy on 9 Mar 2024
I am happy that you enjoyed your stay with us. Please come back and see us again.

4/10 Poor

Kristine

Liked: Cleanliness
Disliked: Room comfort
Ashame that I’d never go back there
The room was clean but sleeping was atrocious!! They definitely need to update bedding & furniture. An extra roll of toilet paper would have been great
Stayed 2 nights in Feb 2024
Response from Candy on 9 Mar 2024
We apologize for any discomfort you may have experienced during your stay with us. We are continuing to upgrade our hotel, and hope that if you decide to book with us in the future, that you will have a better experience. Our front desk is open 24hrs for our guests to have access to any thing they need during their stay with us.

10/10 Excellent

Blaine

Liked: Cleanliness, property conditions & facilities
This is the sixth time my wife and I have stayed here and it’s been great each time.
Stayed 2 nights in Feb 2024
Response from Jessica on 15 Feb 2024
Thank you for being a repeat guest with us. We look forward to seeing you again soon.

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place wasn't too far from the places I go during the summer. A good walk to and back.
Stayed 2 nights in Dec 2023
Response from Jessica on 23 Jan 2024
Thank you for staying with us and taking the time to post a review. We hope to see you again on your next trip to Ocean city.

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Jessica on 28 Nov 2023
Thank you for the feedback. We hope that you will stay with us again.

6/10 Okay

Craig

No a/c and bed was very loud and uncomfortable
Stayed 2 nights in Oct 2023
Response from Jessica on 28 Nov 2023
Thank you for the feedback. Coconut Malorie has a system that is either heat or air. There are fans provided in the unit for your use.

8/10 Good

robert

Liked: Room comfort
Needs work
The room definitely needs work. Lots of mold in bathroom and on air conditioning vents.the room looks like it had water leaks at one point by stains on walls. Mice in the room at night.
Stayed 3 nights in Oct 2023
Response from Jessica on 10 Oct 2023
Thank you for the feedback. Unfortunately, being on the bay creates an opportunity for unwelcomed guests to access the resort. We have routine pest control twice a month. We will address the mold issue immediately.

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from Jessica on 25 Sept 2023
Thank you for leaving a review. We hope that you will stay with us again!

6/10 Okay

Erica, Plymouth

Stayed 2 nights in Sep 2023
Response from Jessica on 6 Oct 2023
Thank you for taking the time to post a review.

10/10 Excellent

Arlene

Liked: Property conditions & facilities
Staff was wonderful
Stayed 1 night in Sep 2023
Response from Jessica on 7 Sept 2023
Thanks for the great feedback! I will be sure to share your kind comments with the team. We hope to see you again soon!

10/10 Excellent

Tamara

Liked: Cleanliness, room comfort
The Hotel was nice the room was but my only issue is I’ve never stayed at a hotel that doesn’t clean the room and replace the linens automatically while your out… This hotel only cleans the room after you leave and you have to request fresh towels and linens and make the bed yourself needless to say for the money I spent on this room I should not have to make a bed or request a thing it should of been done automatically but I will never stay at that hotel again that’s for sure…
Stayed 2 nights in Sep 2023
Response from Jessica on 7 Sept 2023
Thank you for taking the time to leave a review. We do not service the units during your stay and we offer a linen and towel exchange service every three days in efforts to reduce water and energy consumption.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, room comfort
Nice
Very nice
Stayed 3 nights in Aug 2023
Response from Jessica on 7 Sept 2023
Thank you for leaving a review!

8/10 Good

Carmela

Travelled with family and small children
Liked: Amenities
Location is wonderful especially a room with water view. Staff is all professional especially Donna. Rooms are clean but not perfect. I believe certain parts of hotel need to be deep cleaned , replaced or updated.( balcony curtains, sofas in rooms, hall carpets definitely, only 1 elevator working ). If you can overlook all those then it’s excellent
Stayed 3 nights in Aug 2023
Response from Jessica on 7 Sept 2023
Thank you very much for your kind words. I will share your comments the staff and we hope to see you again soon.

2/10 Terrible

Adrian

Disliked: Cleanliness, room comfort
Horrible
Don’t waste ur time here
Stayed 2 nights in Aug 2023
Response from Jessica on 7 Sept 2023
Thank you for taking the time to leave a review even though you didn't stay with us. We hope that you will consider staying at Coconut Malorie in the future.

6/10 Okay

Whitney

Travelled with partner
Stayed here many years ago and I remember it being much nicer. Definitely a lot more run-down since then. The best part about this place is the location. A little remodel would do this place wonders. I would rate it a 6/10. Not the worst place I have ever stayed but wasn’t too terrible for the price.
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
I am sorry that we didn't meet your expectations. We appreciate your business and thank you for staying with us.

10/10 Excellent

Shanekia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had Avery good experience and the front desk clerk was very helpful
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
Thank you for the great feedback and staying with us. You were so pleasant to the staff and we hope that you will visit again!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's very well situated for access to both the southern and northern halves of Ocean City, so all restaurants and other venues are nearby.
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
Thank you for staying and taking time to post a review. We hope to see you again soon!

10/10 Excellent

Anthony

Travelled with partner
Liked: Amenities
Great place to stay. Friendly staff. Staff always willing to help and correct any issues.
Stayed 4 nights in Aug 2023
Response from Jessica on 30 Aug 2023
We are happy to see that you enjoyed your stay at Coconut Malorie. Thank you for taking time to post a review. We hope that when you are in Ocean City you will stay with us again!

6/10 Okay

Darlene

Travelled with family
Liked: Amenities
Front desk not that friendly. Can't check in till 4. We traveled 4 hrs and got there 30 min before check in and had to wait outside. Not really hospitable
Stayed 2 nights in Aug 2023
Response from Jessica on 7 Sept 2023
We are sorry that you weren't able to check in early. Sometimes the units aren't available for an early check in due to a possible maintenance issue. We are glad that you arrived just before 4pm and didn't have to wait for an extended amount of time.

6/10 Okay

Nicole

Travelled with family
Family stay for cheap price
Room could be updated and had a small musty smell… elevator got stuck … had to get our own fresh towels because housekeeping never replaced them … bathroom was nice .. and we enjoyed the pool and game room
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
Thank you for taking the time to post about your recent stay. Please know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide great customer service.

8/10 Good

Tammi

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
Thank you for taking the time to provide feedback.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay , we would come back.
Stayed 2 nights in Aug 2023
Response from Jessica on 30 Aug 2023
Thank you for the feedback. We look forward to you visiting us again.

8/10 Good

Larry

Liked: Cleanliness, room comfort
The hotel was in the middle of renovations, so we were unable to utilize the front entrance. The front desk people were not very friendly.
Stayed 3 nights in Aug 2023
Response from Jessica on 7 Sept 2023
Thank you for leaving a review. We are glad that we were able to install the new automatic sliding doors that offer a smoother entrance and exit for our guests and the luggage carts. Thankfully there were additional doors to access the building.

6/10 Okay

Lisa

Stayed 2 nights in Aug 2023
Response from Jessica on 7 Sept 2023
Thank you for leaving a review.

6/10 Okay

Jennifer

Travelled with family
Smelly
The room had a musty moldy smell. The bathroom had what looked like black mold in the ceiling. The whole room itself had a moist feeling and smell and the sofa and bed sheets felt damp.
Stayed 3 nights in Jul 2023
Response from Jessica on 14 Aug 2023
Thank you for the review. Unfortunately, we weren't able to address any of the issues during your stay with us as nothing was reported.

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Pool was closed but other than that it was a good stay
Stayed 2 nights in Jul 2023
Response from Jessica on 14 Aug 2023
Thank you for taking time to leave a review. We hope that you will stay with us again.

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities
Great stay, was quiet, staff was amazing. The property definitely needs some updates. Being near the beach puts a lot of wear and tear on a building but didn’t affect our stay at all. Love that you are near Fager’s and other restaurants and bars.
Stayed 3 nights in Jul 2023
Response from Jessica on 14 Aug 2023
Thank you for the feedback.

8/10 Good

Diana

Liked: Cleanliness, room comfort
Dj
Can’t work TV!
Stayed 1 night in Jul 2023
Response from Jessica on 14 Aug 2023
Unfortunately, sometimes the TV has to be set on HDMI1 manually. Thank you for the feedback.

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
We had a great time, clean and easy to walk around to everything
Stayed 2 nights in Jul 2023
Response from Jessica-General Manager on 24 Jul 2023
Thank you for taking the time to provide us with feedback. We look forward to you staying with us again.

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, room comfort
Still charming
I have stayed at Coconut Malorie many times around 20 years ago and i thought it was the coolest hotel! There are some unique and charming aspects of the hotel like the view, the game room/library and gym. Unfortunately, Wyndham needs to invest a little more in this hotel for some upgrades. New carpet/flooring and new mattresses/sofas should be top of the list. Other than that, the staff was pleasant and helpful, and the Manager was almost perfect at communication and de-escalating my annoyance about the concerns I had with the 2 rooms my family stayed in. She did her best during a busy weekend to keep us comfortable and happy. All in all, the hotel is still one of my favorites because of the features, and I hope to see the investors do some upgrades soon. The hotel deserves it.
Stayed 2 nights in Jul 2023
Response from Jessica-General Manager on 24 Jul 2023
Thank you so much for your kind words. I appreciate your feedback and I have addressed the mattress and sofa issue in the unit. It was my pleasure to speak with you and I hope that you will stay with us again. Please contact me and I will do my best to accommodate you.

10/10 Excellent

Christina

Stayed 1 night in Jul 2023
Response from Jessica on 14 Aug 2023
Thank you for leaving a review.

8/10 Good

Fran, Patchogue

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Peace full
Stayed 2 nights in Jul 2023
Response from Jessica on 24 Jul 2023
Thank you for your feedback. Please visit us again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Hotel needs updating
Hotel needs to be updated. Housekeeping leave alot to be desired. But, the manager went out of her way to help make our stay better! She was wonderful!
Stayed 2 nights in Jul 2023
Response from Jessica-General Manager on 24 Jul 2023
Thank you for the opportunity to respond to your concerns. I am very sorry to hear that the cleanliness wasn't up to par. Thank you so much for your kind words. We would love for you to stay with us again!

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023
Response from Sequoia on 20 Jul 2023
Thank you so much for your review. We are pleased you enjoyed your stay with us. Our staff is working hard to improve our property so we appreciate you taking the time to leave a review. We hope to see you again soon!

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, room comfort
All in all a very nice stay
The accommodations were very nice. The view was beautiful. Despite detailed instructions on how to brew a cup of coffee it did not work. Other than that the stay was better than expected
Stayed 2 nights in Jun 2023
Response from Sequoia on 8 Jul 2023
Thank you so much for your review. We are glad you enjoyed your stay with us and hope to see you back again!

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
Great location. Staff was friendly and attentive. Pictures of rooms online didn't match reality. Needs a huge update, furniture is stained and dated. Would stay again if renovated.
Stayed 2 nights in Jun 2023
Response from Jessica on 27 Jun 2023
Thank you for taking time to post a review of your stay with us. Our team looks forward to providing you with exceptional service in the future if you decide to stay with us again.

2/10 Terrible

Caitlyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrendous!!!!! I do NOT recommend. We stayed for a long weekend in a king suite and for the price, the service was terrible. There was no hot water and no air conditioner and no matter how many times we addressed the issue with the front desk the answer was “we will notify maintenance” and “a manager will be in Monday”. For an 85° weekend our room stayed at 76°. That’s extremely uncomfortable. They did absolutely nothing to accommodate us in anyway. Donna, the attendant at the front desk continued to text and ask how are stay was and I can reassure you every time I responded with an upset answer we heard nothing back. I personally will not refer any there and wherever I can leave a review I will make it known how rude and inconsiderate they are to their guests. If you have any concerns, good luck finding someone to speak too or address with your concerns.
Response from Sequoia on 14 Jun 2023
It is unfortunate that you did not enjoy your stay with us to the fullest. We pride ourselves on giving our guest legendary service. All of your concerns have been directed to the appropriate departments to be addressed. We do want to thank you for taking the time to give us your feedback.

2/10 Terrible

Xaviera

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is terrible!!!! The furniture in the rooms are old. There was only 1 nightstand next to the bed. Drawers on the furniture hanging uneven due to wear and tear. The curtains were dirty. Unable to control the temperature in the room. Our room was freezing so the front desk gave us a space heater. We paid way too much to have our room heated by a space heater! There was hair from the previous guest in our tub and spoiled milk left in the fridge when we arrived. There was no housekeeping to clean our rooms during our stay. We had to sit towels and trash outside the door which was picked up 2 days later! This place is in desperate need of an overhaul!!
Response from Sequoia on 2 Jun 2023
Thank you for reviewing your stay with us. We apologize that you were disappointed with your stay. Although our building does have older specs to it, our staff gives 100% towards making sure any problems reported to the front desk are taken care of in a timely manner. Unfortunately, our building any has a 2 pipe HVAC system, so we only have A/C or heat at one time. Generally it is not this cold during this time of the year. We appreciate you taking your personal time to comment and tell us about the problems you faced.

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Sequoia on 2 Jun 2023
Thank you so much for your review! We are pleased you enjoyed your stay with us. Our staff is working hard to improve our property so we greatly appreciate the good feed back. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 Excellent

Rich

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from Jessica on 14 Mar 2023
Thank you for the feedback and we hope that you will stay with us again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for the shell shocked event at Fagers island. Very convenient. Weather was great, room was clean and staff was friendly. Great job.
Stayed 2 nights in Nov 2022

2/10 Terrible

Carla, Lane

Stayed 4 nights in Jul 2022

2/10 Terrible

Christina O

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and very dated...dirty flooring and furniture in our room was worn and tattered ....so disappointed cuz the views of the bay r gorgeous....minimal hot water and no ac available for still warmer weather...had to get a floor fan out of the closet....crumbs on the table from previous people...very shabby...would never stay there again.....
Stayed 2 nights in Oct 2022
Response from Sequoia on 20 Oct 2022
Thank you for your feedback regarding your stay. I am sorry our property did not meet your satisfaction. We do want to thank you for taking the time to give us your feedback.

10/10 Excellent

Ashley M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was awesome ! Staff was friendly and communicated well. Right behind hotel was fagers island and it was close to many other fun places.
Stayed 2 nights in Oct 2022
Response from Dennis on 17 Oct 2022
Thank you for Your feedback! Have a wonderful day!

2/10 Terrible

Lyndsay

Disliked: Cleanliness, amenities, property conditions & facilities
Our room was disgusting. Stains on the bedding and floor. Dirt and other stains in the sofa. Moms in the bathroom
Stayed 4 nights in Oct 2022
Response from Jessica on 16 Oct 2022
Thank you for your feedback. This issue was addressed with the Housekeeping Manager.