Hotel Spa di Nuwara Eliya

"Top class staff"

"Awesome"

"I had a nice stay, but to be honest I was expecting more from a property of this standard. The room was lovely and the bed very comfortable, however the sheets, towels and dressing gown were pilled, the curtains didn't go to the end of the window, and a cracked tile in the bathroom had been badly repaired. I also found it difficult to mix the taps in the shower to get the right temperature and there were no instructions on how to operate the heater. All in all I didn't feel the quality of the...

"Staff is good they don’t have air conditioners. "

"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri...