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The Segara Suites

3.5 star property
Hotel on the beach, with outdoor pool

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Photo gallery for The Segara Suites

Outdoor pool
Balcony view
Lobby
LCD TV, DVD player
Living room

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, individually decorated, free cots/infant beds

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, individually decorated, free cots/infant beds

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
  • 150 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms

Private kitchen

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Day bed
  • 180 sq m
  • Beach view
  • Sleeps 6
  • 3 Double Beds
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About the area

Map
Jalan Segara Windu No 1 Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361

What's nearby

  • Tanjung Benoa Beach - 1 min walk - 0.0 km
  • Nusa Dua Beach - 7 min drive - 6.3 km
  • Benoa Harbour - 18 min drive - 18.0 km
  • Kuta Beach - 19 min drive - 19.0 km
  • Waterbom Bali - 19 min drive - 18.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 27 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬3 min drive
  • ‪Bumbu Bali Restaurant & Cooking School - ‬2 min drive
  • ‪Giorgio Italian Cuisine - ‬2 min drive
  • ‪Coco Bistro - ‬2 min drive
  • ‪Nagisa Japanese Restaurant - ‬2 min drive

About this property

The Segara Suites

Hotel near Tanjung Benoa Beach
A rooftop terrace, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at The Segara Suites. This hotel is a great place to bask in the sun with a beachfront location and motor boating. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free extended parking
  • Breakfast (surcharge), a free local area shuttle and express check-in
  • Babysitting (surcharge), barbecues and a 24-hour front desk
Room features
All rooms are individually decorated, and have comforts such as air conditioning and separate dining areas, as well as perks such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and hairdryers
  • LCD TVs with satellite channels and DVD players
  • Balconies, separate dining areas and fridges

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) on request
  • Free area shuttle
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee: IDR 80,000 per person

Things to do

  • Motor boating
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Barbecue grill
  • On the beach
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately IDR 80000 per person
  • Airport shuttle fee: IDR 180000 per vehicle
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Segara Condotel
Segara Condotel Hotel
Segara Condotel Hotel Nusa Dua
Segara Condotel Nusa Dua
Segara Suites Hotel Nusa Dua
Segara Suites Hotel
Segara Suites Nusa Dua
Segara Suites
The Segara Suites Hotel
The Segara Suites Nusa Dua
The Segara Suites Hotel Nusa Dua

Frequently asked questions

Does The Segara Suites have a pool?

Yes, this property has an outdoor pool.

Is The Segara Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Segara Suites?

Extended parking is free at this property.

What time is check-in at The Segara Suites?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Segara Suites?

Checkout is at noon.

Does The Segara Suites provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 180000 per vehicle applies.

Where is The Segara Suites located?

Nestled on the beach, this Tanjung Benoa hotel is within 3 mi (5 km) of Tanjung Benoa Beach, Samuh Beach and Bali Nusa Dua Convention Centre. Bali International Convention Center is 3 mi (4.8 km) away.

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The Segara Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel

I stayed for 4 night and my family like it very much. Everything is well maintained and look very new. The main lobby for check in/out is impressive.

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities

Poor Service

Very poor service.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really big suite with everything we needed as a great base to discover Bali's beaches
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy with stay and would like a refund

1. The doors not working and rusty 2. Aircond not working 3. Bedsheet and pillow cases dirty 4. Towel stinks 5. The room is just run down and not well maintained Would like to request for refund.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs and stale smell

Only stayed for one night. Convenient location next to beach. Would be a million times better if it was clean. Nice rooms but nothing makes bed bugs acceptable. Woke up with bites all over my body. Funny stale smell in the room and stains all up the curtains. Nothing felt clean.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Condotel ruangan luas

Staff sangat ramah dan ringan tangan. Lokasi lebih seperti condotel/ apartment dibandingkan hotel. Tidak ada restoran, breakfast harus dipesan sehari sebelumnya. Kami pesan condotel dengan dua kamar dan ruang tamu yg besar. Menghadap laut dan sangat nyaman utk keluarga ngobrol. Sayang beranda berdebu dan tidak bisa diduduki.

6/10 Okay

tashi

Liked: Staff & service, property conditions & facilities, room comfort

古さは我慢します

事前の情報で古いのは分かっていましたが、シーツは水くさいタオルは古くてボロボロでは折角のリゾート感がなくなります

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view!

Good view!

10/10 Excellent

Peter, Hazelbrook, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You'll love the Segara!

The night we booked in we were given a room with a "view" of the concrete wall next door. After complaining in the morning that we were meant to have a sea view we were immediately moved up to the next floor with a great view. The staff were wonderful, great airy rooms, no one in the pool but us most days. Quiet, yet not too far from hub of Nusa Dua. We both got very sick and had to cancel overnight trip to Lombok which the staff sorted out for us. We'd go back tommorrow.

6/10 Okay

Verified traveller

8/10 Good

Chesty

Liked: Cleanliness, staff & service, room comfort

Great Hotel for Relaxing

Fully self contained rooms, great hotel but no food or drinks available at the pool or room unless you bring them yourself. Located at the end of the Nua Dua/Tanjung Benoa strip, so a short walk to some good restaurants and bars, but out of the road for a quiet holiday. Beach has water sports happening and boat storage, but not much beach activity possible if you don't do the watersports. Free transport to shopping centres can be organised.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

katie, gz.cn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

优惠下的价格是很吸引的，套房带厨，方便自己做好吃的，记得带上海鲜的酱料哦

如果能提供一些厨房用调味品就完美了。

8/10 Good

EI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for stay

Very convenience to stay.

8/10 Good

Pamelanneb

Liked: Cleanliness, staff & service, room comfort

Lovely comfortable place.

Room was fantastic, bathroom huge, kitchen great if you were to use it. We thought it surprising that it was bare of usual things....usually there's a mini bar but the fridge had 2 bottles of water, there was a coffee percolator without any coffee/tea items- a normal electric jug would've been useful. $8 pp breakfast was good value (omelette was fantastic) and brought to your room. They also need access to a spa facility. Beach Position of the hotel was 15mins from Nusa Dua at the end of the peninsula so bit out of the way. Staff great and willing to accommodate your needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SEGARA CONDOTEL BENOA

Very comfortable accommodation, very helpful staff. Noisy during the day due to watersports on the beach but very pleasant pool and beachfront view. Only breakfast available on sight and a couple of kilometres to the restaurant strips but overall very good and enjoyable stay.

8/10 Good

ronald ch

Liked: Cleanliness, property conditions & facilities, room comfort

best room

i like it

4/10 Poor

Steve, Perth

Liked: Staff & service
Disliked: Cleanliness

disappointing

Initial room was dirty and shower didn't work well. The sink was dirty and stained. The floors were tiles and covered with a film like the wrong kind of cleaning products had been used for a glazed tile floor. On request we were changed to a smaller room that was clean. Although it had a kitchen we had to ask for cooking equipment like a pot to boil water. There was no condiments like coffee, tea, salt & pepper, Basically the room was bare until you asked for things. It was also very noisy and we got a lot a fumes from the congested water sport activities right in back of the Hotel. The rooms were large and staff were helpful when we complained about our room. For the price a good hotel but could have been very good with a little more attention to detail. Over all very disappointing

2/10 Terrible

Dan, Perth Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"NEVER AGAIN"

Where do I start!!! The picutres that were taken must have been from a long time ago as the beach was very dirty littered with rubbish & the sand was very dark (not white) & packed with the parasailing & other water sports leaving no room for a family to use the beach. The web site also said the Segara was next to the Conrad hotel which had resturants & bars to use which was correct about the resturants & bars but the Conrad was over 15 minutes walk away. The room was'nt very clean & didn't support a full kitchen unlike what was stated in the web site which was the main reason we took the apartment as we have a baby & needed to heat bottles. The bedroom doors were all heavy solid timber doors & dragged on the floor which made it very difficult to open them. The bathrooms were very mouldy & the shower heads were all blocked up & didn't work properly. The supposed "Private" outdoor spa was dirty & out in the open, everyone who used the share pool could see you so whether you were a family or a couple you would never get any privacy. The curtains may not as well have been there as you could see straight through them. I don't consider two dried eggs & two pieces of dry bacon the size of 10 cent coins breakfast. The hotel staff took too long to address the issuesand it wasn't util we told them we were leaving for the Novotel even though we had paid in full for the duration with a no refund agreement, thats how uncomfortable we were. Overall we will "NEVER" return here again.

8/10 Good

Mary, Perth WA, Australia

Liked: Cleanliness, staff & service, room comfort

Segara

The hotel is right up the far end and we had a little problem with the taxis as they were unaware of the hotels location. We had to direct them, other than that we had a great time staff were very helpful and the breakfast they supplied was delivered on time and served in our room, it was great.

2/10 Terrible

Robyn, Melbourne Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all good!

Aargh. Refused first room because it smelt, wasn't clean and had mould right down 1 wall as well as a white residue on bottom of coffe pot. Moved to another room that still wasn't clean and had to be redone. Terrible location, isolated from everything, hotel has no bar or restaurant or usable beach. Good aircon, great WiFi. Can do so much better for the money in Bali, try Seminyak for a better location. Manager tried very hard to satisfy us. Road to hotel often very busy and flooded.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Much better places around

The hotel is located right down the end near the Benoa harbour not Nusa Dua and we had to catch a taxi into Nusa Dua, too far to walk! There is no restaurant attached to the hotel or many restaurants in the area let alone shopping or massage centres. If you want to be a bit closer to the action stay elsewhere. There are no beach lounges out on the beach and you can't really swim in the ocean in front of the hotel. The hotel rooms themselves were well set up but we had to organise to have the floors cleaned, new and extra linen and not enough bottled water in the bathrooms. Our friends were given a much smaller room than they had paid for so make sure you get what you ask for. The pool was nice and the view from the ocean facing rooms was great. Depending on what you are looking for in your holiday, overall, I wouldn't go back there and would recommend looking at accommodation closer to Nusa Dua.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not impressed

We booked a single King size bed room and requested an extra bed for my 4 year old son, the bed we recieved was a queen and my son was expected to sleep on the couch. The room view was half a concrete wall and a carpark for the busloads of tourists to head to the activities on the beach. There were no blockout curtains so no privacy. We requested and paid for an upgraded room which was a much nicer with a beautiful view of the beach however there was mould in the bathroom, the floors were dirty, they do not provide face washers or hand towels and rain flooded the room. My sons King size bed was 2 singles pushed together and when I pulled the sheets off after his nappy leaked the mattress was disgustingly stained. I didn't realise my sons nappy leaked another night and left the sheets on the bed and so did the staff when they remade the bed with the wet sheets. The pool was nice to relax by and close to the beach activities, and there were nice restaurants up the road. it would only take a few things to make this hotel much better such as providing the hand towels and face washers and a bit of extra cleaning.

2/10 Terrible

Tim, Australia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Poor service and average location

We were very disappointed with the Segara Condotel. Were do I start? We were offered an extra bed for a reasonable fee but were shocked to find it was just a stained old mattress on the floor. That seemed to set the tone for our stay. The rate we paid included a buffet breakfast but it was barely even an American breakfast. It consisted of a tiny sausage, small enough to fit in a desert spoon, a piece of bacon almost the same size , two poached eggs containing pieces of something unidentified, a piece of barely toasted toast and some sliced fruit all served equally cold. After complaining I was told that was a standard “buffet breakfast” at the Segara Condotel. There was mould in the shower, used tissues under the bed and long hair on the bathroom floor; a colour that didn’t belong to any of us. The tissues, mould and hair were all still there 5 days later when we left. Our towels and bedding weren’t changed during our stay and I wonder if they were changed for the next guests. From our balcony we watched a staff member collect the used pool towels. They were folded, rolled and put back on the poolside lounges presumably for the next person. You are probably thinking “Was there anything good about the place?” To be fair the free wifi was OK and the front desk staff were helpful arranging transport. The room was spacious and modern with an equipped kitchen. That’s it for the positives. To sum it up, don’t stay here. There are lots of better places. We won’t be back.