Hotels near Northwestern Medicine Valley West Hospital

"The breakfast food was great, but we saw ants in our hotel room and pool area and breakfast area. I feel that it was a nice hotel for families, but for the cost I expected it to be nicer."

"At checkout, I asked for a receipt. The clerk said he could not print right now. I asked that he email it and he agreed. It has been 8 hours and 4 phone calls and still cannot get a copy of my receipt."

"Nice breakfast menu. Hotel had pancake maker. It was very cool to see your pancakes made fresh to order. "

"Friendly, clean, and very comfortable beds "

"Staff was nice and helpful "

"Great value! Very spacious and clean and great places to hang out in the lobby with ample choice of snacks. Decent breakfast too typical hotel eggs and sausage and pancakes and oatmeal, etc."

"The place would have been great except for little details that made it subpar: The checkin kiosk was black when we first walked in, so I passed it. Finding where the voice came from took a while, especially because the receptionist wasn't full screen to start (later, she was). She was hard to hear when others were talking in the lobby. Finding room 169 was made difficult by a sign saying rooms 100-130 --> this way. A sign saying "all rooms, this way" (or no sign!) would have been less confusing. In the bathroom, having no place to hang a towel was very irritating (now towel racks). The toilet paper was a very long reach from the toilet. In the bedroom, one end table was about 3 feet away from the bed, and the switch for very bright lights way up on the ceiling above the bed was probably 4 feet away. The bed was higher than normal. There were no lights above the kitchen sink. I LOVED that there was a 3/4 sized refrigerator with a freezer section separate from the refrigerator part. It was also a very nice quiet room. It did suck to have the key stop working while we were in the middle of moving stuff from the room to our car. I definitely got my exercise going to the front desk, twice, (first new set of keys didn't work) to get new keys so that we could finish checking out. I didn't like having an unlocked box out of sight of the receptionish to put keys in, especially considering the lack of privacy in checking out (or in)."

"Hotel staff was kind and accommodating, room clean and location was great"

"Kids loved the Family Suite, staff is helpful and polite. "