Wyndham Hotels Northern Vietnam hotels

extremely friendly staff. They were great.

Great hotel with excellent guess services

Wonderful Stay – Highly Recommended We had a wonderful stay at GRAND HÔTEL du LAC Hanoi. From the moment we checked in until the day we checked out, the entire hotel team was incredibly warm, friendly, and welcoming. What really stood out to us was the hospitality shown by everyone we encountered — from the bellboys and reception team to housekeeping, as well as the staff at the restaurant and bar. Everyone made us feel genuinely welcome throughout our stay. Our room was very clean,...

The hotel is placed in between the old and french quarters making it easy to get to both areas. There was no commercial buildings in front the hotel so the area is quieter than most hotels. But most importantly the staff were great. They noted my birthday and provided a cake during my stay! They also provided a small souvenir coffee upon departure.

I love the hospitality from EHG. It was an excellent 1 night stay. We were welcomed by the Manager On Duty Mr Nguyen Long, served alongside with the refreshing cold towel and welcome drinks. The surprise was when Mr Nguyen Long told us that our room was being upgraded! It was totally an amazing experience on our 1st visit to Vietnam. The staffs made us feel like home. We wish we could change our plan and stay longer with EHG. :-P

Great location and excellent hospitality. The team was very accommodating, even allowing us to freshen up and shower before heading to the train station in the evening after we had checked out. They also kindly prepared packed food for us to take on the train. Highly recommended!