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"Staff friendliness"

"Good location, very clean, nice ambience, yummy breakfast, powerful shower, and friendly staff. "

"The staff was really kind and helpful. Hotel is very nice and clean. The staff was kind enough to bump our room to a more premium one. This was a very nice gesture. Location was top notch! "

"All staff hotel are very helpfull and nice hospitality, especially ms Anna who is very helpfull and fast respond, thanks for service and helping us during our stay at Hanoi Lotus Boutique Hotel ."

"Good breakfast menu. Nice roof top deck. Helpful staff. "

"Enjoyed my stay at this hotel. From the moment my Grab car (think Uber) pulled up to the building the staff was incredibly hospitable. I received a message via WhatsApp asking my time of arrival the day, I landed in Hanoi, asking my arrival time. Check-in was seamless with a welcome drink awaiting me. My room wasn't quiet ready as I arrived at 9am, so I went exploring and upon my return a few hours later my room was ready with my bags were already in the room. I used the laundry service which was great. Upon check out, I received a really beautiful tote bag as a gift. Stay here, centrally located, quiet and clean. My one note is that I had a bit of an allergic reaction the day I just stayed in the room. I am highly sensitive to mold and dander -- it rained a bit, and Vietnam is very wet and humid, so those may be contributing factors. It went away as soon as I left so just a consideration."

"I was so happy with my stay at Solaria Hotel. Room was very comfortable with great air conditioning and plenty of amenities and free bottled water daily. Bed was very large and extremely comfortable with perfect pillows. Breakfast provided a large western menu option and Vietnamese cuisine also. We dined at Mia’s, the onsite restaurant 3 times and enjoyed delicious Vietnamese dishes and excellent service. The staff in reception were friendly and professional and assisted us with day trips, SIM card installation and airport pickup at very affordable prices. We were allowed to extend our check out time on our last day until 4pm for $40 aud.- 5 star service thank you Solaria team. "

"Great hotel in the middle of Hanoi. The hospitality was great and Mia has been helpful since the day I booked the hotel until the day we left. Breakfast, too, was superb. Staff were very accommodating. Would be back for sure. "

"We had a wonderful 3 night stay. Staff were so helpful and the hotel is amazing. Highly recommend staying at the peridot. The rooftop bar is fabulous. Definitely recommend and we will be back. Thank you for the great memories "