Hotel Melia di Eropah Utara

"Excellent customer service. The willingingness by all staff to help in any way possible was noticeable. The food was first class and attention to detail was superb."

"Firstly, we pre-checked in online and upon arrival we were asked to fill in the details for the 2nd time! The pillows aren't comfortable at all, the room is too warm, it's just a heater but didn't work as an aircond, we had to open the windows at all times as if we were staying in a lodge (not 4* at all) "

"Splendido"

"Words can't describe what a wonderful time we had at the Melia Kensington. The decor was elegant and feminine, we loved being greeted warmly by the staff each time we "returned home", the convenience of on site breakfast was a great way to start our days. The attached floral shop was an unexpected visual treat. But beyond all this, it was the way we were treated that makes this hotel a 5 star accommodation for us. We felt like VIPs. The little personal touches like the handwritten note,...