Cat & Dog Friendly Hotels in Northbrook

"Breakfast staff did not check back with us at any point in our time in the restaurant. Coffee not refilled. No salt or pepper available "

"Friendly staff, clean room and clean common places. Gym and pool area were nice too"

"The only negative note I had was I wanted to be able to go to my balcony to check out the city from my room but besides that. I had a WONDERFUL stay. The rooms were nicely organized and cleaned and the showers felt amazing. If I ever go to Chicago, i will definitely book with them again! "

"Great location. Clean room. Friendly staff. Pool was kinda chilly. But that’s the only little criticism "

"Everything was great! "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic property that is not in alignment with the travel of the future. "