"Elevator seemed to have its own sweet time to run on.
Wi-Fi was very in and out. Not stable at all. Lightning plug on one side of the bed didn’t work.
Breakfast was good. Plenty of choices and kept clean."
"Hotel is very convenient. It is literally in the middle of the Umass campus. Breakfast was ok, no hot meals, It was confusing if you arrive late night to find the front desk to check in"
Fairfield Inn & Suites Springfield Northampton/Amherst
8/10 Good
"The property was clean and well-maintained. Convenient to downtown and ample parking. I made the booking for my elderly parent, and there was no grab bar in the shower, and the toilet was so low to the ground it was difficult for her to use. The staff was friendly, but the communication at the desk was poor and my mother never received a critical wake up call, although THREE people assured me she would."
"A nicely located property within walking distance of the Smith College campus and a little farther but still walkable to downtown and restaurants. Parking was easy right outside my door.
Because of an early departure I did not experience breakfast service, but I was pleasantly surprised that coffee was available and some cookies in a jar."